Verizon

Recently purchased a new iPhone at this Verizon location. Jordan could not have been more helpful. He reviewed my entire Verizon account and explained to me in detail how I could reduce my bill. Took his time on setting up the new phone and clearly explained each step he was taking. He was friendly, communication skills were excellent and so professional. Jordan is definitely an asset to Verizon. Would highly recommend this store

Troy was super helpful and I had a great experience. Highly recommend this store over the “corporate” Verizon store also in Monroeville. He was very friendly and made getting my upgrade a seamless process

Troy (the manager) was super helpful and knowledgeable. He was kind and made the process very easy! The store is very clean and there’s lots of parking.

I recently was having a lot of trouble with AT&T. Maps stopped working in the city and I decided to switch to Verizon. Troy was very helpful and got me set up quickly. He made it easy and now my phone is working properly. Great place!

Came to Verizon in Wilkins township needing 4 lines and got the best customer service from the rep Julian Lanier. The transfer from T-Mobile was a lot but he got the job done. All new phones and happy customers. I definitely recommend to come up here and ask for him if you need any help with phone service or new transfers.

Both Troy and Jordan are AMAZING! And will do anything to help you out! I had to spend a bit of time at the store one night because my new phone took a while to copy over from my old phone and got to witness Troy go above and beyond with his customers... and several times there were situations that I would've just said "sorry, can't help you"... but he found a way to help, at personal sacrifice to himself. I was very impressed to say the least. I'm a new Verizon phone customer, so I can't say too much about my phone service yet, but I will praise these guys at this store up and down. And this store is open an hour later than the other Verizon store in Monroeville... so you want to come here, without a doubt! They have won my loyalty, for sure!!

Jordan was great! Very helpful and ordered the phone I wanted. Helped me transfer over all my photos and apps quickly and efficiently

Troy and Jordan were very good and very helpful. In the past I used the store up on 22 were not helpful at all. I would refer them to anyone.

Troy was absolutely awesome he was very helpful and very informative he did a fantastic job on a scale of 1to 10 he is definitely a 10 well done

Troy gave me exceptional service. He made sure I was getting the best deal with my trade. He showed me all options so I could make an educated decision. Go see Troy for you cell phone needs.

Julian did an amazing job helping us with our new iPhones and set up! Walked us through each step and answered all our questions!

Was finally time to upgrade my old phone and get a new one. Spoke to Troy today and he was nothing but a pleasure to work with. He patiently went over all the associated costs with the device throughly so that I could explore all my options. Not once did I feel like he was forcing me to pick a premium plan which was great. He assisted me with accessories, warranty information, and also made sure everything was transferred properly to the new device and that the old device was completely reset. This experience is exactly what all companies should strive to provide for their customers. Hats off to Troy for the help today!

Our sales consultant Jordan made this so easy to get new phones, watches, and iPads during the busy holiday season! highly recommend!

Julian was efficient, easy going, and helped get me my new phone smoothly. Glad I came in today.

Julian was a great help and made the process of upgrading very easy. Explained how the costs and discounts work and helped with each step.

Jordan was the best and will come back to see him in the future. Troy the best manager have seen at one of these stores

Such a huge help! Got everything we needed done completely!! Outstanding
customer service!!

very good at this job! very friendly. very resourceful! 10/10 my best experience ever.

Troy and his team were awesome! Speedy service and got me a great deal on my phone.

Awesome service!! Jordan’s got the hookup, seriously he’s super kind and always looks out for his customers. I’d recommend for anyone who’s looking for a good time