Footloose Galleria

The place deserves a round of a-paws. I could stay in this store fur-ever. Best re-tail store around (okay sorry I’m done with all these rly ruff dog puns) really good sales at this location. Really cute clothes and the staff is always so helpful and nice! Love the location and how open the space feels! Def will be back especially in hopes of seeing this pup again <3

I love everything about Footloose. Very good quality and stylish shoes mostly from Spain, Portugal and Italy. The clothing is unique and also beautiful quality. The staff is very pleasant and helpful. It is my go to.

The salespeople have always been very helpful and friendly. Never hovering or pushy. The merchandise that I have purchased has been very good quality and priced accordingly. Curated boutiques like Footloose at the Galleria are becoming harder and harder to find. Much appreciated and highly recommended!

Footloose, Galleria is an amazing local store. They work tirelessly to give their customers great merchandise along with wonderful, friendly and helpful service!

My wife loves this place
Good selection lots of help

Lovely shoes

Excellence

I've been shopping at Footloose for years. It's my go to for a little higher-end luxury. I have lost count of the pairs of shoes I have bought here 😃. They also have a rewards program so I feel like I'm always saving money! Nice to support local shops too. Staff is super helpful!

Great selection of brands that I buy

Have shopped at Footloose since located in Galleria..I earned a reward points credit and tried to use it recently, I was told reward had expired during covid lockdown..Told associate that..Her reply ..we were open....Bye Bye Footloose.....

I've been going to Footloose for years & have always loved the selection of Footwear and Apparel. The past two times I went into the store, at least two employees were at the check-out counter yet no one greeted me, offered to help me find a size, or asked if they could open a fitting room.
I've had better customer service at the DMV & will be taking my business elsewhere.

Awful and won't return. Redhead and dark hair girl just chomping at the bit to leave. Arrived at 6:47pm not realizing they closed at 7pm. Now I do not expect them to stay open for me however I do still expect to be greeted and maybe even informed that they close soon. Instead icey stares which caused me to ask when they closed. For shame! How about a, "we are so sorry we close at seven tonight, but we open again Friday at yada, yada, yada, and we'd love to see you back then"?!?! Nope. Not a chance. I walked out and my husband and I watched them run out of the store at 6:55pm. Maybe it sounds like no big deal but someone should inform them how much it costs to get a new customer into your store (vs keeping existing customers). My MBA with a a thesis on customer retention says these two from a particular generation just cost you a fast spending gen-Xer. Bye, Footloose. Improce your staff and keep an eye on thse two for certain. Use to shop your Shadyside location and am struck by the contrast in help and service.