Matt Mertz Plumbing, Inc.

These guys are the best in the area price wise, time wise and work quality wise. I have used them 3-4 times now and find the reasonable. A guy name Jim who works here is wonderful.
They installed water heater and very reasonable cost like 50% lower, the only other company comparable was Mr Water heater but they just do water heaters and not plumbing
They repaired a leak in kitchen sink drain pipe which was not easily accessible and was leaking in garage due to corrosion, other competing companies were charging me arm and leg.

Update 12/06/23:
The company has gone horrible since part of Armstrong comfort solutions. It’s not the same

I had a very messy basement drain overflow. Within four hours from initial call technician Chris came and problem was resolved. Great service at a fair price. Best plumbing experience ever.

We had a slow leak in the ceiling underneath our bathroom. We were very happy that they could come fix the problem so quickly and close to a holiday. Eric was a very knowledgeable plumber and he figured out what the problem was right away. Such a nice guy and extremely helpful. I would highly recommend him and this company!

I would HIGHLY recommend Matt Mertz Plumbing! Not only did they stand behind their advertised claim that they would beat any written quote, but they rearranged their schedule in order to accommodate mine. Ron Orlowski is who conducted the work at my home and what a true professional. Polite, respectful, and took the time each day to to show me what was done, and what was next. The job required most of the parking area of my driveway to be torn up and when they were done it was like they were never even there. I cannot express how much I recommend Matt and his crew.

I contact Matt Mertz Plumbing late afternoon and they were able to get a team out the next day to replace a hot water heater. Their price was very fair, customer service fast/clear and the team themselves were two of the most polite/professional service techs I have dealt with. They followed COVID precautions and were in and out quickly after explaining the new system and even addressed a rusted out valve there as well. Thank you! Can't recommend enough.

Serviced: 6/17/22
Reason for call: Leak behind shower/floor
Employee: Tim
I can't give Matt Mertz enough praise! A guy named Tim came out to find/fix a leak, which we thought was coming from behind the shower, but it was later determined to be coming from the floor. He suggested going behind the wall in the other bathroom to fix the problem to not mess up the tile. He was very nice, courteous and beyond helpful and and professional.

I have used their service in the past and once again they don't fail to deliver consistent quality workmanship.

SIMPLY AWESOME!!!

I called MMP around 8 am and spoke to Cindy. She had me take some pictures of my water heater to email over to them. Within 45 minutes I spoke to Diane, she gave me the price and said she could have someone out to my house by early afternoon the same day. Diane called me back at roughly 11:30 am to let me know a crew had finished a bigger job early and could be at my house in 45 minutes (they got here in 30!).

Jim and Joe were AWESOME! We went over the issues and they answered ALL of our questions and then some. Within an hour and a half they had the old water tank out and the new one installed along with a pressure regulator. Their work was EXCELLENT and the price was good! They will be my go to for any future plumbing needs. I asked MMP to get me a quote for a new furnace and AC unit, I will be sure to edit the review and let everyone know how that goes.

We were so impressed by the hard work & efforts of the Matt Mertz team! They were able to fully & professionally install our stacked washer dryer within the timeframe promised, even despite a couple curveballs upon getting started.

We are so grateful that the Matt Mertz team was able to salvage this job. We had hired another company to start this project, but quickly realized they were not equipped to complete the job as they had bidded & scheduled. They were also shockingly lacking in customer service, and communication / organization at the office. So, we fired them & turned to Matt Mertz, and it was one of the best decisions I've made for our home.

The Matt Mertz team worked hard not only to install everything professionally, but also to correct the mess left behind by another company. We sincerely appreciate their hard work, and clear communications about the plan during every major step of the project.

This company went above and beyond the basic requirements to get this job done. They left our space in much better shape than they found it, clean, and all ready to use. They even followed up with a check-up, per my request, to make sure the final details of the project were sound.

Would not hesitate to recommend the Matt Mertz team, and will call them again for our next project!

I called around to a lot of places for quotes on a water heater replacement and these guys had the best rate by far. Dispatch was very pleasant to deal with, and Maryanne made sure I was on the schedule before the weekend so my daughter and I weren't without hot water until Monday. Brandon came out at the exact time dispatch said he would, and he was very polite and professional. He explained everything clearly and did not try to upsell me on a bunch of stuff I didn't need which is more than could be said about a lot of competitors. There were absolutely no hidden fees or up charges, I paid exactly what was quoted. Brandon even gave some advice on possible issues with my chimney and things to look out for on my PVM. From start to finish, I really don't think it could've gone better. I'll absolutely be calling them for future work.

Today I had the best experience working with Matt Mertz Plumbing. I spoke with Mary at the office when I called and her kindness and professionalism comforted me and let me know that I was in good hands from the start. My plumber today was named Rob and I felt very comfortable with him in my home and he was kind enough to explain what he was doing while he did it and didn't make me feel silly for any of my questions. I am very pleased with the compassion and responsiveness of this company and know that I can trust them with any of my plumbing needs.

Matt Mertz Plumbing was recommended to us by two of our clients so we reached out when we needed to address an issue pertaining to our storm/sewer lateral. Technician, Chris Sperl, stopped by our home and gave me excellent advice, though it cost him the opportunity to do the work I thought I wanted. Chris was experienced, friendly, and professional. The least I can do is leave "Matt Mertz Plumbing" a good review!

Tim from Matt Mertz was excellent. He installed two emergency shut-off gas valves....one on my stove and one on my water heater ( both required before selling our home). He also fixed a leaking faucet. Tim was right on time, very professional and polite and did an excellent job. We have used Matt Mertz twice before and they are a very professional outfit and we highly recommend them.

This was the third time I've used Matt Mertz. Each time, they've been great. The reason I'm writing a review after my 3rd experience is because Derek did such an incredible job. He was very professional and friendly, he fixed all of our issues, and explained what was happening with each issue. We'll continue to go to Matt Mertz for all of our plumbing needs.

A sinkhole formed in the alley behind my house that turned out to be from a collapse in my lateral sewer line. I called two companies and got similar quotes. Matt Mertz was a little more than the other company, but I was impressed by their thoroughness and due diligence. Eric went above and beyond to ensure he had all the right information and patiently and fully explained the job to me. He also made sure that he talked to the correct inspector with DOMI to find out exactly what was needed to repair the alley to their satisfaction. They started the job promptly and always communicated clearly about what they were doing and when. All of the workers were professional and pleasant to deal with and the job site was cleaned up every day. This was a costly nightmare, but dealing with the folks from Matt Mertz was a pleasure. I never was left wondering what was going on and the job was done efficiently and carefully. I highly recommend them.

Thanks! I was very impressed with the Rob, the gentleman and technician that came out on an emergency hot water tank replacement on a Sunday morning. The removal and install was done quickly, professionally and all the while respecting for my home and property. I maybe easily impressed but I have to say the reworking of the copper piping is like artwork. Rob even wiped up the floor up after he was done. I've had previous companies that that was not even a thought. Great Job! I will definitely use Matt Mertz Plumbing for all my plumbing needs in the future. No doubt about it.

We had a great experience with Matt Mertz Plumbing. They were able to see us within 24 hours. Their plumber Joe was able to see us earlier than expected. He came very professionally and polite, and did a great job fixing our issues.

I was 100% impressed and pleased by the service at Matt Mertz Plumbing. I called several plumbing companies to fix a broken sewer pipe (and ultimately a tap that was never installed in the first place), and Matt Mertz's team was easily the fastest, friendliest, and most communicative of all of them. From the first telephone call requesting service, to the follow-up calls and confirmation calls from Bob, to the service provided by Ron, Dylan, and the rest of the team - it was all excellent. I am so grateful for the work they did, and that they were able to do it so efficiently and with such class (they must have fielded a million questions from my neighbors). I don't think I've ever experienced such amazing service from another provider before, and I will recommend Matt Mertz Plumbing for all of my friends and neighbors ongoing.
Fantastic job, guys, thank you SO MUCH!

Rob did an amazing job for us installing a new water heater and bringing the old connections up to code. He was clean, efficient and really cared about getting the project done properly. He even went out of his way to patch a vent hole because he was worried about carbon monoxide leaking. Couldn't ask for a nicer guy. We will definitely have him back to do some other jobs.

Matt Mertz Plumbing is fantastic! I had a old Pittsburgh sink (concrete) in my basement that I wanted to replace. They removed the nasty old sink, fixed the clog and installed a nice new sink in one afternoon. The plumber was so professional as well as everyone I worked with to schedule and on the phone. Very reasonable quote and happy with the service. Will be using them again!

In January 2021, my husband and I hired Matt Mertz Plumbing to remove an old gravel dry well in our front yard, install a new plastic dry well, redirect underground pipes, install new gutter downspouts, and repair a section of nearby concrete in the driveway. Within days of the estimate, the company was ready to begin the work. Two employees showed up at my house on time, and they were extremely courteous, knowledgeable, and skilled. The price was hundreds of dollars less than another company’s estimate. The employees left no mess behind, and since then, the dry well and downspouts have worked extremely well. In May 2021, I called this company again to permanently remove a sprinkler/irrigation system inside my basement. The employee showed up within his estimated time window, and he had a nice personality. He removed, capped, and connected several pipes, and he used hydraulic cement to fill in holes in the cinder blocks. The price was reasonable. Then West View Water Authority emailed me their specifications for removing an irrigation system (I wish that I had received the specifications earlier), and Matt Mertz sent a second plumber to my house to check the first plumber’s work for free. West View Water Authority inspected and approved the work. I will definitely continue to use Matt Mertz Plumbing in the future.