The Great Outdoors

I see some comments that Richard is the owner, he is an employee NOT owner. All deals are to be cleared thru the manager or owner of the store. Owner is Nathan Cochran. Who is a wonderful owner and knows his products. He does give some deals(discount) to people. He willing to work with anyone.
Just to be clear RICHARD is an EMPLOYEE ONLY. Richard is not authorized to give any discounts.
Please clear all discounts with the Store manager and or Nate ONLY!
To HeavySnow, when we found out about the deal you told us Richard made with you, I was quick to let you know that could not be done. We apologized and offered you 30% off all accessories. Please know we are very upset he afforded you this wout checking with his bosses first. Again we are very sorry.

Extremely satisfied customer! I purchased a pair of Keen hiking shoes here last fall. Within about 8 months of normal use, they started to fall apart. Needless to say, I was pretty disappointed, as I have always previously been satisfied with Keen products. Good news is Keen has a warranty program, which I decided to take advantage of. Bad news is they require a copy of the receipt, which I not longer had. So I called TGO to see if it was possible to get a copy of a receipt. Instead, they offered to replace the shoes outright. The staff (especially E.) were incredibly helpful and accommodating. Just an outstanding level of customer service. I've stopped in here periodically over the years while vacationing in VT, and I've always been pleased with their selection and prices. But I am *definitely* a loyal customer now, and I couldn't be more happy with my experience at TGO! Highly recommended!!

Both sales people were wonderful! One helped my daughter find what she was looking for in her size and the other checked us out. Everyone was wearing masks and social distancing!🌻🌻🌻🌻🌻

Excellent bike rentals. Knowledge staff

Great gear and prices. Twice I went here and got things I really needed for outdoors that I couldn't find anywhere for a while. Worth stopping in every season at least.

We went in looking for hiking boots. The selection was amazing! We had excellent customer service and left with exactly what we needed.

Great selection of outdoor and footwear products! Highly recommend!
Nate is great!

They were VERY polite & got me what i needed!! I was pretty Happy 😁🌟✨😁😁🌟

Great quality bikes for rent around Newport derby bike route!

Great selection, great service, very good value!

Well trained customer service. Pleasant experience.

Always a good experience, great staff and friends.

Nate is a great owner of this place, an awesome to deal with

Very pleasant sales associates.

Very helpful & kind employee's

Great service and prices.

Excellent customer service!