Turnpike Motors Auto Body

The most hassle free experience! They worked seamlessly with my insurance, set everything up with the rental company (they got me picked up and they handled the rental drop off!) and kept me informed through the entire repair process. Could not be happier! There was even more damage to the rear that isn’t visible in these before pictures…I’m so happy with the after! Thanks again!

, really professional body shop, I love the daily updates and pictures, my truck was finished a week earlier then expected and looks good, really happy overall

Only reason why I could not give 5 stars is because my manual towing mirrors were moved and its a pain to adjust them to be perfect when I tow my camper (they did clean the mirror glass though which I liked).

I'll be bringing my other car in next month and I know it's in good hands

****Changing my review to 5 stars, after driving and seeing the car in the light better I can see the attention to detail given to the truck. I think they even cleaned the white wall tires up, truck has never looked so good!!!!

TPM has provided exceptional service for my vehicle. Admittedly, it is surprising how easy TPM is to do business with, I drop my vehicle off - and they handle the rest. Their team handles the communication with the adjuster/carrier, they order the parts, schedule the repairs, invoices the carrier directly, and return my clean, repaired vehicle like the damages never happened. I give Doug and his team tremendous kudos for taking the pain out of this process and being so easy to do business with. Well deserved High Praise, High Recommendation!

I could not be more pleased with my experience! They made obtaining the rental car very easy, they continuously updated me with the progress of my car and the staff was AMAZING! When I did pick up my car, I was so pleasantly surprised to see they had detailed it inside and out! I felt like I had a brand new car! They went above and beyond! Would totally recommend to anyone needing work done to their vehicles! Top notch service!

My car was recently hit by a deer and I asked the insurance company for the repair shops they work with and they mention Turnpike Motors Auto Body. I went there and it was a satisfying experience, Mike called me everyday with updates, they called the rental company to pick me up and my car was ready before the expected date. My car was so clean that I was impressed, thank you to the person that took care of that. I highly recommend this place.

Doug was the best when it came to repairing my vehicle. The damages were immediately assessed, parts ordered, and repaired. I was quoted a 90 day turn around and Turnpike Motors turned my car in less than 30 days. 10/10 would recommend to anyone. The best in CT!

Great job! Car went in for hit and run damage and was completed in a week! All the staff is very professional and provides clear communication every step of the process. Returned my car to me looking brand new ! Thank you !

I was there today for estimate on my car damage, job was done quickly and professionally really happy with ther help.

Did a great job, kept us updated frequently. Finished the vehicle 5 days earlier. Real polite at every call. Helped us qualify for a rental car.

I recently had my vehicle repaired at Turnpike Motors Auto Body. The whole process was very smooth and exceeded my expectations. Originally, I had an appointment for three weeks after I contacted them, but asked for something earlier due to plans that I had. They put me on a waiting list for any cancellations, and soon thereafter, called me with an earlier appointment on the calendar. They kept me informed throughout the whole repair process. They completed the repair in less time than originally quoted and had my car washed and vacuumed out (trunk included), before returning it to me for pickup. As part of the repair to my rear bumper, they even replaced a clip that was broken on the inside of my trunk panel. I was extremely pleased with the work that they did, the excellent communication, and the overall repair process. Would highly recommend them to others!

From Melissa and Michael on the front desk to all the staff at Turnpike Motors, they provided the best service and support following my accident.
From arranging towing to sorting out all the insurance company requirements, I couldn't have asked for better help at such a difficult time.
Being involved in a collision is traumatic enough, this is the kind of company you want to work with afterwards.

Update in January 2024

I drove into a small off-road snow drift not realizing there was a plowed snow pile underneath. Concerned about what may have happened underneath my lease vehicle, I returned to Turnpike Motors . They remembered me from over a year ago! They looked at the car and assured me that there was no damage to the front bumper assembly. What a relief and what a great company Turnpike Motors is!
When you car is at its worst, Turnpike is the best! I won’t go anywhere else!!

GREAT AUTOBODY SHOP

EFFICIENT TECHNICIANS

While I was driving on the highway I ran over a truck's tire tread. Once I arrived to my final destination, I got out of my car and noticed that the clips broke off my front passenger side bumper and the shields underneath my car were destroyed.

The technicians at Turnpike Motors, took their time to fix my bumper and now it looks brand new.

Used them for a Liberty Mutual claim, they took care of everything. Car was repaired quickly, ahead of schedule, we were kept updated, the customer service was great and the car was impeccable when we picked up. Would definitely go here again in the future. Thank you!

The repairs on my car, the customer service, communication, pictures, and estimated time of completion were top notch. I appreciate the technicians who fixed my car to perfection, Melissa, who kept in contact with me with pictures and updates the entire time that my car was in the shop. I am grateful I chose Turnpike Motors and I highly recommend them for auto body service.

Service levels were outstanding, on top of great workmanship, and making the entire process as painless as possible. It is great to experience true customer service like it should be.

Turnpike Motors provides excellent service and the repair work done to my car was flawless. I was constantly kept informed during the entire process and my car was returned shining like new. They even put air in my tires that was needed without me asking them too. Definitely go above and beyond and I highly recommend.

Great experience. Knowledgeable. Car looks better than new. You wouldn't know that my front fender was hit. Thank you.

I highly recommend Turnpike Motors! Their customer service team is extremely attentive and they handle everything from dealing direct;y with the insurance companies, help secure and arrange rentals, keep you informed and updated and assist when needed. They make the process as seamless as possible. The body shop does an amazing job with repairs and making your vehicle look great! My family and I are repeat customers!

Melissa was excellent. It was because of her why I chose to stay with Turnpike. Everything went smoothly. The car was ready early, the repairs were excellent, and I was kept abreast of everything with the car. It was also very convenient the rental was dropped off to and picked up for me there...no extra trip to the car rental place. I would HIGHLY recommend Turnpike Autobody

I was very satisfied with my experience at Turnpike Motors Autobody. They went beyond expectations when they fixed a dent in my rear bumper when I took my car in to only fix my front bumper, so incredibly nice!
I really appreciated how communicative the whole team was as I received daily texts and regular calls to confirm the status of my repair. The repair on my car was flawless, quality experience!
Whenever I am in need of another repair or others are in need, I will think Turnpike Motors!