Heirloom Oriental Rug Cleaning

We have a hand knotted woolen rug from my Husbands family that had not been cleaned ever. I was afraid to use just any carpet cleaning company as I new this rug was handmade and was 100% wool. I once was driving behind one or Heirlooms trucks and I made a mental note of it. Just last month, we decided to have the rug cleaned. Ends up their office is very near our home! I was able to deliver the rug myself and also received $15 off for saying I saw them on Facebook! The staff was very friendly and knowledgeable. I was given a tour of where and how my rug would be cleaned. They even kept it for 4 weeks while we puppy trained a new pet. I met the owner when I picked it up yesterday. Super friendly, very proud of his company and employees and their work. All in all, a great experience. I will use them again. So should you!

Truck was timely in pick up and delivery, as well as our 2 rugs were laid with perfection and job done was far superior than what we anticipated, we are truly impressed with the workmanship. Our rugs look brand new again and they feel wonderful to the touch even. A Big Thank You to staff who cleaned our pieces and also to those who delivered and laid our rugs.

Don cleaned carpets for me three times last week and did an outstanding job. He always shows up timely, gives great recommendations and the final product is always remarkable. I will continue to use them for all my carpet cleaning needs. Well done!!!

Very pleased with the thorough cleaning of two rugs - they got the cat pee out successfully, no remarking by our hyper-vigilant cat! Also had fringe replaced on one rug - it looks so much better. Reasonable price for cleaning, repair, and new carpet pads. Thank you!

Courteous staff and professional work. We had four hard to clean area rugs cleaned by Heirloom. The fabric colors were bright and fibers standing up like the day they were purchased, including the high traffic areas.

Loved the pick up and delivery option and reasonable charge for this service. My three rugs came back looking like new and the friendly deliveryman helped me put them in place. The charge was less than quoted from other sources and I liked the video and services described on the website. Overall a great experience.

Team was responsive, professional and did an OUTSTANDING job removing smoker residue from carpets so that the expecting & asmatic resident could move into a safer, cleaner environment! Would highly recommend!

If I'd known the cost to clean my rug was so reasonable I wouldnt have waited 25 years to do it! Great communication, loved seeing the cleaning process and really appreciate the work you did to make my rug look great.

Second trip to the "spa" for my 30 year old oriental rug now that two cats have moved out - and it looks amazing. Thank you!

The service was exceptional and the employees very pleasant to work with. The cleaning was amazing ...thank you

Lynn Davis

wonderful

I like the pick up and drop off service they offer, but my rug doesn’t seem like it was cleaned well. The fibers are still mated down and it still have the same old dirty smell it had before they picked it up. I thought it would’ve had a clean smell to it since it was being cleaned. I’m not pleased with the work at all. On a scale 1-10 I give them a 4 and that’s only on the pick up and drop off service they offer.
AG

Rug was cleaned well and pick up and delivery was great. It took a month though because they miss tagged my rug.

It was outstanding! They took the rugs out and when they returned they put them back. This helped me tremendously because I wasn't able to lift them myself. They were courteous and explained the cleaning options so that I could match one that suited my needs best.