Capitol City Buick GMC

The people at Capitol City Buick GMC were very nice, professional, and upfront during the whole process! The process of getting into a different vehicle to meet my needs was a very smooth process! If you are looking for a vehicle I would highly recommend getting a vehicle from them! Their prices are on their vehicles are hard to beat anywhere else! Pat Collins

Working with Scott Campbell at Capitol City GMC was a very positive experience. Scott was very professional in completing the sale and worked very hard to meet our needs going as far as having the vehicle delivered to us in CT. We look forward to continuing our business relationship with Capitol City GMC on future vehicle purchases. Thanks again for making the process as easy as possible!

Update October 12, 2023
Scott Campbell and the staff at Capitol City GMC came through once again by providing great customer service during the purchasing of 2 additional trucks. The process to order a truck went very well and continual updates on the delivery date of the truck were provided routinely and the truck actually came in earlier than expected! Scott was also able to source another truck for us to meet our needs and specifications in a matter of hours which was highly appreciated. The delivery of the trucks to us and the paperwork process went very smoothly as well. Thanks again Scott for the service and we look forward to continuing the business relationship.

Colby and Karl were amazing to work with! It was the smoothest vehicle transaction I’ve ever had. My daughter never complained the whole time we were there as she was thoroughly entertained with Odie! I love my new Buick Envision! The best part is my heated steering wheel!

We had a great experience at Capitol City Buick GMC. In fact so good, we drove off the lot with a brand new car within a few hours.
Scott Campbell helped us through the process and was very patient. He listened to us and helped us make a good deal.
We give Scott two thumbs up. Thank you so much.
Best Regards,
Larry and Kim Clark

Great guys from sales to parts to service. Had to work with all departments this week from bringing my old truck in for service only to find out the cost of repair wasn’t worth the money compared to the value of it, Karl found a great new to me truck and gave us a fair trade in. And the parts department worked hard to get us the necessary tires and plow mount to get me back up and running. Not to mention the nice Denali they let me use as a loaner.

Joe Lee was amazing to work with, he was honest, straightforward and fun. He made the experience of buying 2 vehicles at once a much better experience than we thought possible. No stress. The sales manager is also awesome, he worked with us and gave us a great deal. He also made this experience a breeze. Great guys and we traveled a bit to come here after hearing great things and we were not disappointed. Thank you both! Sean and Kris

Excellent Shopping Experience, Armel was was very efficient with my time and Emma was very helpful and patient setting my GMC app up for me. Love my new truck.

I knew I liked the look of the car, but having Scott show me all of the accessories and answer all of my questions on the test drive was invaluable. Then, the process of purchasing the vehicle was smooth and efficient. Within hours I had a new vehicle and was back on the road! Thank you Capitol City Buick & GMC for getting me into my sporty Buick Encore GX. I love it!

Your people are the best. I had to move my appointment several times and each time the service folks were just great, patient,and pleasant. They took my truck in at the scheduled time and took the time to explain everything that was done.

I'm from Rhode Island and had a difficult trip to Vermont with a breakdown of my car. I had the car towed to Capitol City Buick. I cannot express my gratitude to Capitol City Buick for resolving the issue quickly, professionally and at a reasonable cost. If my car ever breaks does again, I hope it is within towing distance of Capitol City Buick/GMC!

Emma was great to work with! Made my first time buying a truck less stressful than I thought it was going to be. Emma was very responsive with my plethora of questions throughout the process and I am excited for the adventure to come.

Big thanks to Emma for helping me with my second truck. Setting up the Apps, also moving tool box and my weapons safely.

I had a wonderful experience working with Capital GMC. My salesman was super helpful, polite, respectful, and management was the same. They made my car buying experience of a brand new 2024 Hummer a breeze! Thank you guys! For sure I’ll buy another vehicle off you.

This was my first experience leasing a vehicle. Emma and her co-workers at Capitol City Buick GMC were amazing. Everything was explained clearly and all my questions were fully answered. Emma was able to bring it all together within my budget. I would highly recommend Capitol City Buick GMC.

Being in sales requires taking the risk of investing time and efforts and the sale is not guaranteed with a customer or clients. I inquired about this type of vehicle in a few other establishments and they always asked for an appointment. What sets apart Capital City Buick GMC to any other dealership are people and Emma is a prime example who answered all my questions and took the time to search for what I was looking for. The commitment to get the vehicle on its way without me stepping in the building is why I asked for the second vehicle which I’m pleased with.

I know she is there to assist make the correction to the issue of the dashboard not functioning correctly.

Job well done!

I don't know where to begin to describe the exceptional guidance and service I received from Emma B. at Capital City GMC. I knew that I wanted the new '23 Canyon Denali, and Emma was there from step 1 to assist me through the ordering process to get me exactly what I wanted. Her follow-through and regular communication throughout was unlike anything I have ever experienced at other dealerships and I always felt like she had my back during the several month waiting process. I can't recommend Emma and Capital City enough for your next GMC purchase. For me it wasn't the closest dealership, but Emma and the rest of the team made it well worth the extra drive.

Good experience. This review is for the service department. The team is very customer oriented. I had my water pump fail badly. The repair process was seamless. They arranged the tow. I was assured it would be looked at as soon as possible. Two days later they had it done, including a needed oil change and multipoint inspection. That's impossible for some dealerships to accomplish. Not them! I'm not expecting this timeliness every time, but certainly more often than most. It's nice to have a dealer whose emphasis goes beyond just the sale.
Thank you guys so much!

Great home like atmosphere! Emma was very helpful in buying my new 21 duramax! Couldn’t be happier and plan on returning in the future for my next purchase

The entire purchase process was flawless. Everyone was great to deal with. They went out of their way to assist me with the purchase of my new Canyon Denali.
Thanks team.

Day 1...looked at car. (thanks Joe) Day 2..test drove. Day 3...took it home. 😊 Joe and Karl Preus were great... No arguing price (reasonable) no arguing trade (it was great)... No B. S.. Gotta love a dealer that isn't gonna screw around or screw you over. (like previous dealer we dealt with).... Highly recommend.... A+++++++. When needed, will see them first!!!! Thanks Guys!.... (P. S. Don't go to the Buick dealer in Plattsburgh, NY)