Prosperity Bank

I had a great experience at this location and would highly recommend working with Lawson for all personal banking needs.

To be honest, first I went into a different Prosperity location to setup a checking account and was not happy with the service. After 25 minutes of bad customer service I left very frustrated and without a checking account. I was so frustrated that I sped off and swore that I was going to go with a different bank. However after I cooled off I decided to give this branch a shot. Lawson was incredibly helpful and friendly. He stayed 30 minutes past closing to answer all of my questions and provide the best customer service.

I just moved to Dallas and have been most pleased with this bank and its customer service. Everyone I have dealt with has been most helpful.

I believe the other Google Maps marker is the correct one. Great Bank!

Best Staff ever. Caring People willing to help.

Great bank with no fees

DO NOT USE THIS BANK! YOU WILL REGRET IT! The company as a whole is a nightmare. Worst customer service I have ever seen. I used Viewpoint years and years ago. Then it became Legacy and they were not the best. Now Prosperity is the worst.

Ive been with the bank since community credit union. So a long time. Today i was dissapointed in drive thru service. African american lady very un professional. She might need a pep talk or re training. Im sorry.

They took forever to print a cashier’s check. Not the first time either. Plan for 30mins. The teller had the worst customer service attitude. He said I could wait or go to another location. I was the only customer in the lobby. So there was no rush. Eventually the order got cancelled as they were unable to print the cashier’s Check.

Teller was very rude towards me. Asked her to copy the checks that I deposited today. Wouldn't do it because she said it took too much time and effort to do it. Also, she complained she was short staff. Your branch needs to hire more customer service friendly staff.

Used to love this bank for years, had a problem with my bank account and Shahina refused to help and resolved my issue. Closed my personal and joint account today and never go back. Hire more Shahinas and you will be bankrupted in a year.