Cloud Roofing Company

Cloud Roofing did an outstanding job. I first used Cloud 18 years ago and they were my first choice when i needed to replace my roof due to Hail damage. The installers were courteous, professional, and cleaned up after themselves. The estimate and contract process is straight forward with no gimmicks or hidden charges. They delivered on everything and more that they promised. I trusted them to put another quality roof on my house and it looks great.

I had issues with my mom’s roof leaking recently and I called Cloud Roofing to ask for their advice on what to do. Melinda and Caleb we're both very helpful and empathetic to everyone in my family. They gave me a very fair price and went above and beyond to make sure we were satisfied. They sent a crew out the next day and our roof was fixed before the rain came that night. They cleaned up all their mess before they left and did a couple things that weren't in the original plan, just to help my mother out. I will recommend Caleb and Cloud roofing to anyone looking for a reliable, quality roofing company.

As a property manager I deal with many contractors, but very few have the superb customer service and integrity of Cloud Roofing. I called them about some minor issues with a roof they installed six years ago. Caleb immediately responded and set up the repairs. They are a company that stands by their word and their warranty. I highly recommend Cloud Roofing!

Cloud roofing installed a roof on my home in 2012. Since then, I have had the need to call them back for subsequence repairs due to weather events. They repaired the damage and did so without question or cost. I cannot say enough good things about the level of service and responsiveness I have experienced with the company and their staff. Keep up the great work.

Clouds Roofing did my roof 15 years and was so satisfied. I had to use them again. They are very professional and on time. Did a great job and a little extra by painting items on roof. It looks great!!! Thank you so much for all your work. I really appreciate. Will use again in the future.

Cloud replaced my roof after hail damage a few years ago. There was an issue with the flashing near the entryway that caused water to run down the brick veneer next to the front door. It has taken a couple of attempts to get it fixed properly but I think that Caleb and Tobin were able to fix it this time. I won't know for sure until it rains, but I have to say I appreciate them being responsive to my calls and concerns and taking the time to get it right. I felt like Caleb wanted it fixed correctly as much as I did. I really appreciate that and I appreciate the company standing behind their work.

We recently used Cloud for the second time in 2 years for a total roof replacement due to hail damage. They are wonderful to work with from start to finish. We were under a time constraint, as our home was under contract and they worked with us so that we could get the roof done in time to close successfully. I will recommend them and use them again!

Cloud replaced my roof in 2017. You can not beat their 10 year warranty with free annual inspections. A simple email to Melinda and my annual inspection was scheduled. Tobin call before he came, made contact when he arrived and completed the inspection. Both Melinda and Tobin are the ultimate professionals. I highly recommend Cloud roofing for their quality work and great customer service.

This was the first time that we have had to have our roof replaced. After getting estimates from several different companies, we decided to go with Cloud Roofing and we are so glad we did. They arrived when they said they would and when they were done, you would never have known that they had been there. The work crew did such a wonderful job with both the roof and clean up. They even sent an inspector out to check the work once it was done. Our insurance company was also impressed with the estimate we were given as it came in under our insurance estimate. From start to finish, everyone we dealt with was courteous and professional. We would not hesitate to recommend Cloud Roofing to anyone.

I had my roof replaced last month. I was very impressed with the roofing crew. They were efficient, very nice, and did a wonderful job. I was also impressed by the way they cleaned up everything when the job was completed. I hired Cloud Roofing to replace the roof on my rental house also, which did not have hail damage - just an old roof that needed to be replaced. Based on my experience, I have recommended them to several people.

Cloud Roofing was phenomenal in helping me work through an issue with defective shingles on one of my rental properties. They were responsive with providing me a cost estimate, helped me to work with the shingle manufacturer, timely in answering questions, careful during installation of the new roof, and cleaned up well.

I choose Cloud roofing because I knew of their long history in San Antonio and that they will be around to stand behind their work.

Thanks to Melinda, Joshua and Ken for making what is normally a hassle, into a breeze.

I had a very easy and pleasant experience with Cloud Roofing. Rachel Cloud was fantastic and responded to all my questions and concerns. They helped with the insurance deductible and made it very affordable. The workers knocked out my roof in one day. They cleaned everything up and even trimmed a few tree branches that were very close to my roof. I would not hesitate to call them again in the future. The roof looks great!

Cloud roofing guarantees their work! I requested a minor repair and it was fixed immediately -no questions asked.

In addition, my Dad had his roof replaced by Cloud last week and he was extremely happy with the finished product. We are especially thankful for the great customer service from the planning through completion. It was an easy process and the roof looks amazing!

Thank you

Cloud has now put on four roofs for me and my family, and we've never had any problems with any of them. I've dealt directly with Caleb and his father, Ken, and have been completely satisfied with the work the company has done. They've been excellent communicators, have handled themselves professionally and done solid work. I hope that it will be a long while before we need another roof, but when we do, we'll call Cloud.

After the hail storm in late April, I began checking for reputable roofing companies, and fortunately there are a number of them. I called Cloud Roofing and asked for an appointment for an estimate. They were very upfront about the delay of several days to schedule the appointment because of the huge number of people needing roof repairs after the storm. They got back to me in a few days and scheduled the appointment. Rachel Cloud came on time for the appointment, gave me a written estimate of the work needed to replace my roof. She was very knowledgeable about the insurance process as well. She gave me a projected time for the work to be done, which would be several weeks away again because of the large number of people needing work done. Cloud called in about half the estimated time to say they could begin the work. The crew who came were on time, and worked quickly. They took every precaution to get the old roof materials into their dumpster and left no trash behind. After the new roof was completed, I looked out on my deck and not only was the roofing material removed, but they had swept my entire deck, including the leaves! Everything was cleaned up as promised. My roof looks great and after the rain yesterday, there are no leaks! I am extremely pleased with the people and the work done. I will call them again for roof work and recommend them to my neighbors.

Rachel did a great job of coordinating our project and went out of her way to meet with us several times and provide roofing samples to be sure we would be happy with our selection. The crew from Cloud Roofing nearly finished our roof in one day. They returned a day later to complete the house roof and replace the roof on our storage shed. They were very professional and did a great job. We chose TruDefinition Duration Shingles in Teak and were extremely pleased with how well it goes with the color of the brick and trim on our home. Well done, Rachel and Cloud Roofing!

This is the second time I've hired Cloud Roofing for my roofing replacement. The company, representative, and crew were all very professional and the work was completed when promised and to a very high quality. If I didn't like their work the first time, I wouldn't have hired them the second time!

Had a wonderful experience with Cloud Roofing. They were accommodating and helpful. They went above and beyond to help my family lower the cost of a new roof and fulfill our needs. Would definitely work with them again. Rachel went out of her way and was always available for questions and concerns.

Cloud Roofing replaced my roof after a hail storm 15 years ago. I was very satisfied with their work and never had any problems with my roof. After the hail storm in April 2015, I decided to stay with a winner. Cloud's estimate was very reasonable, and again I'm very satisfied with the work performed.

Cloud has been fantastic to work with. A year ago I had a new roof put on by them. This year I had a minor leak coming in through the kitchen. Cloud had someone out to evaluate and repair very quickly. Additionally, they had a painter come out and return my ceiling to its original state. Nobody wants a roof leak, especially with a brand new roof, but Cloud made everything as painless as possible and stood firmly behind their work. I highly recommend them.