Main Street Service

Nice clean location. Convenient with plenty of parking. They have been around for a very long time. Nice and friendly staff. I went in for an Inspection sticker and overall service was great.

I went in with a check engine light on and turns out there was something wrong with my transmission. John told me that I would save money going to the dealership to get it fixed because of something that I don't fully understand. His integrity impressed me. I think most people probably would have just taken the job to make a buck even knowing that i could've saved money elsewhere. He's trustworthy

Great, locally owned repair shop. The owner is funny. He can be gruff, but he is a great guy. They are honest and their prices are fair. They have never tried to up sell me. They are honest and minimize the expense.

Always great service. Fair and honest. I once brought a car in there fully expecting to have to replace the power steering pump. That would have been a fairly significant investment. As it turns out, it was only the belt. They correctly diagnosed this and fixed it for way less than I was expecting :-)

Update Aug 2022 - still doing a great job.

I asked for a check on the suspension as it seemed to be in need of shocks or struts. I expected a huge bill but instead I was told that they are good for a while longer and to return in 6-12 months. I can wait. Thanks for being honest and customer friendly. Do they hold your hand? No, but car owners should not need this in 2021. A month earlier my brakes and rotors were replaced without a glitch and at a fair price. Thank you.

I have taken all of my cars and my kid's cars to John for the past 20 years (6 cars) I have always found them to be honest, trustworthy and reasonable. Always willing to give me an opinion, answers my multiple questions, keeps me up to date on maintenance, timely with repairs, flexible with scheduling and taking the time to do great work. Always friendly and professional. Wouldn't go anywhere else.

I've brought two different cars to Main Street Service Center recently, and both times I was satisfied with the work. They diagnosed and leak tested the AC system, recharged it and now my car has ice cold AC. I brought a second car for front axles, a tie rod, wheel alignment. The work was completely all in one day, and John phoned me promptly when the car was done.
If you have questions about cost estimates, they will always tell you ahead what the work will cost. Main St. Service may not be the least expensive shop in the area, but their pricing is fair and you get what you pay for.

Everyone I've delt with has been super kind and helpful. Been taking my CRV to them for a few years after a couple of terrible visits from my old place. They work around my schedule when they can and, on more than one occasion, have worked thing out so my bill comes out cheaper than was originally quoted to me. They make recommendations based on what's best for my car and the way my family drives it. Not based on what will make them more money. Highly recommended.

Only been there for state inspection a few times, service is quick, staff is courteous. Convenient location in Hopkinton downtown.

The shop has been maintaining our fleet of vehicles for 15 years. Prices are much more reasonable than dealers and we've never had any significant problems. The work needed is always communicated in advance and finished on time. Customer service is extremely consistent.

Any issues we have had, such as a leak in a mounted tire, have been addressed no charge, as well as not charging if a diagnostic doesn't reveal a specific root cause condition (one time failure to start). Vehicles serviced include volvo wagon, 3 nissans, vw jetta, jeep GC. They are also competitive with tires and got us some hard to get tires like Nokian.

Love Main Street Service. Have been going there for more then 10 years. They always do a great job, their prices are fair and you can trust them. They go above and beyond. I'll never take my car anywhere else.

I bring all my cars to John and his team. Very professional. Honest. Fair pricing. I look for a place that I don't need to worry about being taken advantage of and Main Street Service Center is that place.

The owner John is an amazing guy. I recommend Main Street to anyone who asks. Great prices, and honest, nice people. Give them your business, you won't be sorry.

I have always been impressed with the honest professionalism I find at Main Street. I trust what I am told is needed to fix our cars and it is never over inflated. I feel lucky to have Main Street Service as my “go to” place to take car of our families cars.

Service and follow up were great

Always have a good experince with John and his team. Have had service ranging from an oil change, inspection and, all the way to a timing belt over the course of two vechicles. Thanks!

Great garage with quality work. I feel safe trusting my cars to their team.

The service at Main Street Service Center goes above and beyond. The people who work there rally care about the clients and really do a great job with repairs...and don't gouge you!

This place is 5 stars! I've been a customer for 10 years and it's always great!

Great job... have just gotten oil changes thus far but the staff is always friendly and they are always punctual.