Mattress Firm Bloomington

I couldn't have had a better experience buying a bed for my family members. Kat was so friendly and understood what we needed. She met our financial needs and the business should be aware of the references she has created. I will definitely tell others about my positive experiences with Kat. 5 Stars!!

A great shopping experience! Kat was the sole employee on a Sunday, and it happened to be a Sunday that a lot of folks went mattress shopping. Although she was helping someone when I arrived, she made sure I knew I was on her radar and would be helped soon. Once she wrapped that up, she was amazingly efficient and friendly at making sure my selection was right for me, then made the ordering portion super easy (and actually fun, as we had a chance to chat a bit - Kat was very personable and easy to relate to!). She connected me with everything I'd been looking for and more. Great experience, I'll be sure to tell my friends! Thank you. :)

Alex was great working with us. It was our first of many stops and we had no idea what we were looking for. He showed us a variety of different mattress to help narrow down our search and educate along the way. Not pushy at all and very open and patient with us. I recommend mattress firm and working with Alex!

We had a positive experience here. We were looking for a new mattress and are first-time buyers. The employee was knowledgeable and gracious—not pushy at all! We got a great deal because it was a holiday weekend. Glad we went here to try the mattresses.

Absolutely amazing. Kat was incredibly helpful through the entire process and got me exactly what I wanted. Couldn't ask for a better experience. Customer service 10/10

Our salesperson was Katherine “Kate” was fantastic! Very professional and patient with us as we checked out several mattresses. She was extremely knowledgeable and i would highly recommend her!

Alex was great. The perfect salesperson for me. Honest. No nonsense. No pressure. I was there at the perfect time of night on a Wednesday night, so I was lucky enough to receive his undivided attention. He listened to my needs, pointed me in the right direction, and most importantly, didn't try and push me into a mattress I didn't need, nor want to pay too much for. He made sure I knew that the Black Friday Sale had just started, which made it the perfect time to buy. Thank you, sir. I'll send people your way for sure.

Excellent service and kind people. Kat was very helpful and easy to work with. She gave us great options to choose from and understood our needs. Kat was also very kind and engaging with my daughter, which greatly helped make our purchases smooth.

Thank you Kat!

I was so pleased shopping at mattress firm. Their selection is great, and my salesperson, Alex, really knew his products. The thing that clinched the deal for me? Hauling away the old mattress -for FREE!! Other places were charging $50 and more…. I can hardly wait to get my new bed!

alex was wonderful in helping me find a mattress! i wasn’t sure exactly what i wanted, but he narrowed down my choices enough that i could make a well informed decision. he wasn’t pushy either, which is what turned me off on a competitor. the process was quick and painless, which is exactly what i needed 🖤

Great experience today. Carl was extremely knowledgeable and was easy to deal with. He did a great job answering all our questions and explain all our options. The check out and scheduling of the new mattress delivery was extremely quick and easy.

Kat was an amazing help getting us 2 mattresses! We were so appreciative of her time and attention working with our kids! We will most definitely be back when it’s time to upgrade our next mattress!

We have been looking for a new mattress and were shopped around locally and the prices were considerably higher. Saw an add from Mattress Firm so we decided to stop in and check them out. We found the same mattress that we liked at another store for a much better price. The staff and Mattress Firm were great, we saved alot of money and they deliver and set up for free.
Thank You Mattress Firm. 😊

Noah was awesome!! Very helpful and AMAZING at what he does. I’m really indecisive and have troubles weighing the pros and cons. He was able to ask questions to figure out what’s best for my needs. He didn’t make me feel bad for being so unsure! He was really really patient with us. Sleep is so important and I felt very taken cared of. The mattress I chose was the best for me and within my price range. If any of my friends are looking to buy a mattress, I will 10000% send them Noah’s way. Thanks Noah!!

We thought mattress shopping would be a nightmare. However when we worked with Kat at Mattress Firm it was a dream!!!
Kat was absolutely amazing at helping us find a king sized bed that for our preferences and our budget. She actively listened to our needs and was able to offer us several options within our budget! She was so personable and professional.

Wife and I came into store and asked for a comfortable Queen mattress for guest bedroom in a price range. Salesman answered our questions and showed us three choices, did not try to up sell us. The sale included a metal frame which we needed as well. Guest slep in new mattress that night. Very happy with choice.

Scotty was very informative and thorough. He helped me understand everything during the process of buying my bed and answered any questions I had without hesitation. He made the buying process easy. I would recommend anybody to contact Scotty if they have any desire to purchase a new bed or mattress.

Alex provided professional and knowledgeable mattress advice in a friendly way at the Bloomington,IL store. He helped us find the right mattress for our needs. Highly recommend Mattress Firm in Bloomington.

Walked into the store expecting the same prices I’ve seen at other stores. However, they had by far the best pricing. Very friendly, quick and professional service!

My father-in-law has dementia. And Alex was very attentive to his needs. EVen when my father in law he couldn't an express them correctly . He was patient and kind !