Flooring Depot

I can always count on Flooring Depot for a great product at the best price. Bethany's customer service is top notch! She's knowledgeable and helped me find the right products to meet my needs and budget. She took time to listen and make recommendations that fit my style and preferences. She's very prompt and responsive throughout the process - from providing pricing quotes and getting samples, to ordering the products and seeing them through to delivery and installation. Bethany was there every step of the way through my two bathroom remodel projects and replacing my worn-out carpet. I appreciated her patience with my inability to make a decision 😉 and her enthusiasm when I showed her pictures of the finished projects! 🙂

Phil at Flooring Depot made made choosing a floor easy and simple. Gave us a fantastic deal on floors and really stuck to the budget and we got everything we needed. Easy process was not pushy and I was satisfied with the purchase.

Such a wonderful experience working with Flooring Depot! The first time my husband and I walked in "just to look", Bethany was soooo helpful. She was very knowledgeable about the different flooring products and helped us figure out what was best for our family. I get easily overwhelmed by making big decisions like this (and then add the craziness of the holidays on top of that). Bethany was very patient with me. I never felt pushed or rushed. Just fully supported. I cannot recommend Bethany more! The carpets went in today and I LOVE THEM!

Bethany is excellent! A kind and patient manager/consultant with great perspective and design knowledge throughout this process. It’s a big deal for a homeowner. She offered insight from selecting color, to performance and style; understanding our needs and helping us along the way! Our carpet layers were professional and efficient. The color and texture is wonderful, it feels like we’re walking on clouds with the high performance pad and Pet Perfect indeed! Thankful for Bethany and Flooring Depot for such value at a price we could afford. Look forward to when we can tackle some other areas.

Our basement flooded and Bethany helped guide us to the best replacement flooring! She was professional, patient, and super helpful as we picked out tile and carpet. Best prices! Very accommodating! Highly recommend!

We absolutely LOVE our new carpet. We worked with Bethany at Flooring Depot to pick out our carpet and arrange for installation. We replaced all the carpet in the entire house. The install went great and we are absolutely thrilled!

We wanted to express how pleased we are with the quality of the flooring installed and the professionalism of the crew. The installers were very friendly, courteous and professional and it was obvious they took a lot of pride in their work – we had previously painted all of the baseboards and they did a great job tearing them off and replacing them with minimal damage. The carpet and vinyl both look fantastic! A big shout-out to Phil for helping us make these selections and steering us towards the right level of quality for the property.

And – HUGE appreciation for juggling installation schedules to ensure our floors were completed in time for new furniture to be delivered!

The whole experience with Kenzie and Flooring Depot was top notch. As a landlord I have purchased a lot of carpet in the past and can't be more pleased. I asked for a specific date for installation thinking that would never happen. It did. Installers showed up at 7:15 am, didn't take a break for lunch and were done by 3:30 pm. They cleaned up everything as well.

We had the best experience with Rob at Flooring Depot. We achieved the look we were going for and a deluxe installation. Hands down an amazing team!

I recently had the pleasure of working with Rob Connor of Flooring Depot and he went above and beyond to assist with my flooring needs.

From the start, Rob was welcoming, professional, and knowledgable. Learning about the various options was daunting and understanding costs was a bit of a reality check for me, but Rob was consistently patient, friendly and quick to return to my calls. He helped guide me toward a decision and I didn’t feel a hint of pressure.

It’s also worth noting that the staff that did the carpet removal and tile installation were great. I appreciated that they were prompt, courteous and efficient.

Kudos to Rob for his conscientious, customer focused approach. When the time comes for me to update flooring in a few rooms, I will gladly contact Rob and look forward to working with him and the Flooring Depot team again.

What a pleasant experience! We had to replace floor coverings in our basement due to flood damage. We had never bought carpeting or any other floor material. Went to several places but came back to Flooring Depot after others failed to inspire us from their lack of enthusiasm. Phil Larrieu patiently and expertly explained the pros and cons and different grades of materials. When the first proposal turned out too expensive because of our floor conditions, he found an even more cost effective solution. Our basement now looks better than before. The installers were pleasant, fast, and professional. See Phil. I am certain you will be very happy with him and what he can do. Thank you Phil! Very much!

Great customer service who will go beyond their call of duty to help!!!

The most knowledgable staff in the area. Rob, the manager always goes above and beyond to help me find the perfect material for my clients. All the employees at Flooring Depot are friendly and helpful. Price is what sets them above the rest. Competitive/fair prices for excellent quality material.

I needed flooring for my 3 seasons room. Amy helped me find the right flooring that can withstand the elements and cold winter temperatures. She explained which vinyl flooring would work best for the room and why. I'm very happy with the service and price of the flooring. I'll definitely return when I need other areas of the house done.

I was pleased with the customer service from Phil from choosing the flooring to install. Professional, attentive and cognitive of my preferences. Installation was scheduled quickly and the guys were courteous, friendly and professional.

Was looking for discounted carpet. The young man very helpful and found a carpet for our basement stairs. He had also new my step dad from years prior.

We had a great experience with these guys. Everyone was helpful & willing to share their knowledge. They were even willing to stay late for us one evening. We don't live close and they were so helpful & understanding on our time restrictions. Floors are looking good 👍

As a Project manager with many projects yearly, I need knowledge,product availability, and good pricing. At flooring depot they provide all three. Rob has always gone above and beyond with his services. I highly recommend Flooring for all your flooring needs.

I've been shopping there for years, as a contractor & have always found the staff & management to go out of their way to bring out the best service and quality.
Years ago, there was a mixup on my order & the product I ordered was no longer available.
The manager took over, helping with the order & the problem, & a remedy was found.👍

Okay the front desk was amazing. To be honest I didn't even come for flooring I was soaked after hours of biking and trying to get to the Normal Amtrak station. My phone was broken so I wasn't sure of the directions, but with their help, I got there very quickly. Seriously, I can't thank the two women that thanked me enough.