Bennett Auto Center

I have had so many bad experiences at other mechanics, being screwed over, people taking advantage of me not knowing much about vehicle repairs to drive up the bill, being spoken to in a condescending manner for the same reason. I am happy to say none of that has ever happened with me or my family members at Bennett!

Everyone who works there is so nice and patient and really takes the time to explain what's actually going on with my vehicle, without being rude or condescending about it! The lobby is comfortable, the bathrooms are immaculate, and the work is done well and quickly! Special shout out to Dan who is always saddled with my family's Shenanigans and is always so great!

I recommend going to Bennett to everyone I know! If you are looking for a fair, reputable and honest mechanic, go to Bennett!!

I have relied on Bennett Auto Center for service and repair of my personal and business vehicles for years. They have ALWAYS been prompt, professional and courteous. I would whole-heartedly recommend their services to any of my customers, friends or business associates.

Great staff, very friendly. They were able to move my scheduled appointment out an hour to accommodate me when I showed up for a state inspection with an expired registration. This is where I’ll be going next time I need work done.

Honestly the best mechanic I’ve ever been to. They diagnosed and fixed my car all within 2 hours, very reasonable, very friendly.

Do Not Go Anywhere Else! An oil change may cost a little bit more but you will always get what you pay for. They do amazing work and, more importantly, they are trustworthy.

I went here for my yearly car repairs and inspection. This place is amazing!!! They get you in quickly, get the work done quickly, and give you an estimate that is exact. This is definitely my new place to take my vehicles. I was using the dealership and every time I told them to fix anything and everything that needs to be fixed or will most likely need to be fixed in the next 3 months or so I would end up back at the dealership in a week. The last time I ended up back at the dealership within a day because something broke by the time I pulled in my driveway after telling them to fix everything. Bennets is definitely the place to go for anyone who is not looking to get screwed over. Love this place!!!

These guys are my go to shop! A little pricey but they’re trustworthy and you get what you pay for, great service and good quality. I always recommend Dan when I go because it doesn’t seem like he just tries to get you in and out, he actually takes the time and figures out what my car needs and is willing to work with me, explaining things, and it seems like he genuinely cares about what he does! I don’t go anywhere else in town!

Really excited to go here this coming up week! They were so helpful last time! Will do a update after this week

I incorrectly log my appt time, and show up (very) late. The crew still fit me in and completed the scheduled work.
Thank you for your kindness and great service. I appreciate both!

Bennett's has come to our rescue several times! Our car has been towed by AAA and dropped off with no appointment. Somehow Bennett's would diagnose the problem on the same day and and twice they were able to repair it in the same day! This particular issue was a a cylinder that had been replaced and was still under warranty. They replaced it and didn't charge for the parts OR labor! They are AWESOME!!! (It's also the cleanest shop and has a very inviting waiting room.) Lastly, they keep you updated with timely phone calls as to their progress.

These folks got the job done. They diagnosed the problem, made an appointment to fix it once the part came in, and did the work right on time for a reasonable price. Meanwhile, I enjoyed their lovely air-conditioned waiting area on a hot July day : )

We used Bennett's Auto for the first time recently for an inspection, oil change and new tires. They did a great job, and Tom even called to see if we wanted a bad tire pressure sensor replaced. The service was great and the price was very reasonable! I would highly recommend!

Bennett Auto Center has been a fixture in Bangor for many years. One of the few independents left, Tom has hired great people who are customer-focused. They do their best to get you in on your schedule if possible.

Tom Bennett and his staff always provide excellent service at a fair price. They earned my business 15 years ago by refunding money they'd overcharged after quoting a lower estimate than the work came to. When Tom had the overage refunded to me, he earned a loyal customer, and he has treated me as graciously as that ever since.

Most of my repairs these days are done at my workplace, but Bennett Auto Center is always ready to fix what can't be done there. My most recent visit was a full alignment. The work was done promptly and for reasonable cost.

The waiting room is comfortable. Padded chairs line the perimeter, with two small desks available for office work by customers. Free wifi and k-cup coffee or tea are available. A flat-screen TV mounted on one wall can be used, though most patrons leave it off. There are two single-user ADA-compliant restrooms just off the waiting room.

As in a medical office, Bennetts keeps an array of magazines and other reading materials. Various organizations advertise their services via business cards placed around the room.

You'll be hard-pressed to find a more honest mechanic.

I recently purchased an older Jeep and dropped it off for a safety inspection. I was fully-prepared for a the typical flood of unnecessary repair suggestions, but I still wanted a second set of eyes on this jeep.

An hour and a half after dropping off the Jeep, Tom called me and said that the Jeep was in good shape and didn't need anything. He even said he tested the antifreeze and the coolant flush I requested wasn't necessary. At pickup time, he didn't charge me a dime. He and the rest of the staff at Bennett Auto Center have earned my business for as long as I'm in the Bangor area!

Reliable and affordable. My go to place for nearly all my vehicle needs.

I cannot recommend Bennett’s more. I’ve used them for oil changes and tires in the past and they were always great. But I had an odd noise I wasn’t sure of and dropped in. They wanted to look at it, unscheduled, and the owner dropped me back off at work. He called me shortly after with the issue and quote. After it was completed-same day-he came and picked me up. The customer service and dedication truly makes Bennett’s stand out.

My husband took his truck in for an inspection and some repair work. Bennett's called him to let him know what needed to be done, but also let him know about a warranty issue on his truck that needed to be repaired by the dealership. My husband was very impressed with how thorough the information was and how honest they were about the repairs.

In addition, I have taken my vehicle there a few times. Each time, I have been treated with respect. One time, I had a flat tire on a Friday afternoon. Bennett's got me right in and were able to repair the tire quickly. Another time, I needed to have my brakes checked. I took my car in with no appointment, and they were able to complete my repair in a timely manner. I really appreciate the customer service you receive at Bennett's as well as the attention to detail and the quality of repairs.

I was very happy with the service I received at Bennett's. They could have easily told me I needed a dozen things done to my car and I probably wouldn't have known the difference. They made sure during my first visit that I didn't leave driving on my threadbare tires. When I returned for the more time consuming work it was done in the timeframe promised at a very fair price.

We unfortunately experienced some serious car trouble while visiting Maine, but thankfully made it to Bennet's before the car died. I was an unplanned walk-in, and even though they were busy, he took the time to check the car out for us, let us know what was wrong, gave us the exact computer readouts, and included pricing. He let us know he wasn't able to fix the car right away, but referred us to another mechanic, who did a great job and corrected the issue. Bennet was honest and kind, something you don't always find in the mechanic world, especially in NYC. We were able to continue the rest of our visit successfully, and a month later, are still raving about how amazing our experience was here. If you want honesty and quality, this is the place! Thank you!!