Phipps Insurance Agency, Inc.

It’s been a pleasure working with Mike! He has consistently provided the best advice and rates for my home and auto insurance needs. Mike is extremely knowledgeable and crystal clear in his communications. I recommend him without any hesitation.

Mike & team were thorough throughout the process and efficient with their communication. In my specific case, I was able to increase the coverages while maintaining a similar premium. I have had several one-off questions since initiating our policies that were regularly answered the same or next day. Given the multiple generations within the Phipps team, it is no wonder that they are able to provide top tier guidance and service.

I have been a customer with Phipps for 5+ years and I don't think any insurance company will come close to them. In the past few years I have worked with Mike, who has been incredible. He's very knowledgeable and has been a pleasure to work with. Competitive pricing and a fantastic team, would recommend to anyone.

We have been using Phipps for all our insurance product needs for many years, and I am incredibly impressed with the quality of service we receive. Making phone calls or sending emails about insurance concerns is not the most exciting way to spend my time, however each time I have a question about any of our policies, the team is always quick to respond (most times within the hour, if not within minutes of my email or phone call) and there is always a kind, friendly, and helpful person on the other end ready to ensure all my questions are answered.

Phipps has always been a friendly neighborhood operation who knows all their clients and gives a personal touch. They are also very responsive and eager to address any issues I have had. Their prices are very competitive, and I highly recommend Brian and his team.

Phipps Insurance Agency is amazing! They have served my family's insurance needs for more than 20 years. I never have had to worry about proper coverage as they always have had our us well insured. I refer them to my own clients as well as my family members!

Phipps Insurance served my Mom, they serve my husband and meI, and they’re now on the third generation, serving our kids. The people are helpful, knowledgeable, caring, and always looking out for our best interest. Needless to say, after a long history with them, they have gained our confidence and appreciation. Thanks, Phipps Insurance Agency!

I have been a customer of Phipps since 2005 for a reason! Over the years, no matter what my insurance coverage needs have been, Phipps ALWAYS makes sure that I’m taken care of and their customer service is consistently spectacular - very grateful for the Phipps family!

I've worked with Phipps Insurance for years. Could not be happier with the personalized service they provide. Letty and the team are always happy to answer questions and save on your premium when possible. Highly recommend;)

I have written a very limited number of reviews, and usually just the bad ones as a warning to other consumers. However, the character of Mike Phipps and quality of his information and services deserves more than a glowing review. To put it mildly, I am a headache and require loads of patience and experience. There is no net gain from me, yet Mike was more than accommodating, helpful, attentive, and patient with me despite being repeatedly (unintentionally) tested. An average person would have simply washed their hands of me. I will forever be grateful for his diligence with the numerous, fine details of my confusing situation which, in turn, has led to me being able to enjoy a particular lifestyle. In short, I required a tremendous amount of effort and time, repeatedly and far exceeding any compensation received, and he handled it all unwaveringly. If you value integrity and working with people that truly have your best interest in mind, Mike Phipps is your person.

We have used Phipps since we moved to town 20 years ago. Currently they hold our auto, umbrella, homeowners and personal property policies. They are always helpful when making changes or just answering questions. Have never considered using any other company or agency.

We have been with Phipps Insurance for Home, Auto & Liability insurance since 1978. They have been wonderful to work with, always providing accurate helpful advice. 100% responsive to our needs. Bob & Ann Clark

The staff is always helpful, kind, and courteous. Their customer service is truly 5 stars! I always recommend Phipps Insurance to anyone looking for a reliable and trustworthy company.

Recommend Phipps Insurance on Main St Hopkinton! I have all my and my siblings' real estate properties and cars with Phipps Insurance. I did most of interactions over emails in the past and was easy. I have to get a trailer license plate and Mike at Phipps was very helpful in pointing out what to do, paperwork and even going to RMV for me. All I have to do is to sign the paperwork in the office, in and out a few minutes. He was patient even if I made a mistake on the paperwork. The RMV rejected the paperwork because the seller Lowes did not fill out the certification of origin properly. Instead of telling me to do that, Mike took his time and effort and obtained that signature from nearby Lowes (and Lowes have no idea what needs to be done - which requires his explanation). He went beyond what I expected of an insurance agent. He even called today and let me know to check the spam box (which I missed!) for RMV online payment to finish the process. I am glad he was there for my insurance need when I needed and he sure got my business and deserve yours too!

My first review was wrong. Operator error. Everyone at Phipps has been great for the past 28 years. Shout out to Mike for calling me.🤘

We have been doing business with Phipps and all their wonderful people for 25 plus years! I wouldn't go anywhere else!

Excellent service staff are so friendly Top notch people really appreciate you all keep up the good work.

Extremely knowledgeable, competent and always there ready to respond to questions or insurance issues.

Simply the nicest & most dependable insurance people I have done business with.

I enjoy visiting the office to pay my bill - the people there are so pleasant!