GameStop

Ever heard those GRAND CASINO STORY commercials? Here's my GAMESTOP odyssey, and it's a rollercoaster.

It's been a decade since I dived into the gaming world. I'm 34, swamped with work, and generally like to read. But on a recent visit to a friend's, I got pulled into the enchanting realm of Final Fantasy XVI. Final Fantasy X was my favorite game when I played, and I suddenly wanted a console.

Sharing my newfound enthusiasm with my girlfriend, she chimed in, "I've always been more of an Xbox person." So, I decided, "Why not both?"

My quest took me to Target, where I attempted to buy both the PS5 and an Xbox. Bafflingly, the salesman refused the sale, labling my actions "suspicious." It felt like a scene straight out of Pretty Woman. Suppressing my anger, I quipped, "Seems Gamestop will get my business."

The first Gamestop near Ridgdale Mall had sadly shut its doors. As I approached it, I promised myself, "If the next one's also closed, I'll take it as a sign." Locating another nearby store, I stepped in, and a wave of nostalgia engulfed me - it was reminiscent of the times when a close friend worked at one.

Inside, Andrew, the lone employee, was engrossed in a remote transaction. Once done, he welcomed me with genuine warmth. The stark contrast between his service and my earlier experience was palpable. Andrew wasn't just keen to help; he exuded a rare enthusiasm to make the sale.

In an era where retail is grappling for survival, and giants like Target overshadow smaller players, Andrew showcased why Gamestop still holds its ground. His service highlighted the essence of customer relations and the fading art of genuine human connection in sales.

Target lost a patron that day. But Gamestop? They won a loyal customer for life.

Always go here for my games!
This is my home store for all of my GameStop needs. Amazing staff and always a good selection of games!

This Gamestop always has something I never need but always want! The staff are super friendly and are great to talk to. Their knowledge on all the game systems, computer accessories, and card games is extremely helpful when looking for what you may need. Also, They are always there to help you out so much that they are in stock to help you find exactly what you need or want. They are very easy to talk to and do not make you feel like you are being straight up watched while you shop inside the store. A great recommendation from one of the employees told me to pre-order the specific new and upcoming game because they only receive a limited number of games to have!!

The store manager, Brad, helped me out and gave me lots of helpful information to make my purchase. He didn’t try and push me towards the most expensive option either. Great employee!

Just had a great experience at the GameStop in Plymouth Minnesota I brought my son‘s Nintendo switch in for a warranty repair and there was an issue with the serial number on the receipt and the serial number on the actual switch unit. Christian the store lead was able to confirm that I purchased the warranty and concluded that the issue was on GameStop side he was professional and kind and walked me through my options. I was so impressed with his customer service skills that I purchased another extended warranty based on his recommendation some thing I Never would have done in the past. This type of customer service doesn’t happen very much anymore and I’m glad to see that it is still happening at this game stop

Josh is absolute gold when it comes to customer service, and organization! Everytime I go in the store I am always greeted with a super friendly welcome! He truly knows what he is doing, and is very informative with everything I have asked him. All of the employees who work with him are also very helpful and knowledgeable! If any game stop "higher ups" read this, I strongly encourage you to recognize what value Josh brings to not only this location, but your company's reputation as a whole.

Great help awesome conversation

Excellent location! Great selection of used games, and great staff. Our go-to GameStop.

Just went in with some friends to kill time and had a genuine conversation with the employees. Had a fantastic time; super nice guys. Did not comment on cookie dough sausage. 12/10. Jigglypuff nation for life.

Went there this afternoon and bought a few games and pre-owned controller. Got home and the pre-owned controller wasn't working properly. I went back in and the store associate made the refund process very easy. I forgot the associates name, but they had green hair and were extremely knowledgeable and helpful.

Colin was super helpful, knowledgeable and nice. I enjoyed talking with him about different gaming options and I could tell he enjoyed helping me save some money as well! Overall a very pleasant experience! Thanks, Colin!

Well-maintained atmosphere, great crew lead by a genuine manager who loves video games. What more can you ask for? Thanks Chris for the awesome service!

Best GameStop I visited. I made this my go to GameStop from now on, the workers here are friendly and welcoming. I order Pokemon Moon and got it today, they ran out of the free preorder poster but the female worker here (who is nice, friendly, welcoming and caring) gave me her Pokemon Moon button. This button means more than that poster to me and I love how Lunala was on it. One of the best GameStop experience ever.

Was helped by the store manager and they were very polite helpful and attentive to any questions we had. Hadn't been to a game stop in years but made me want to come back. I wish I could remember the name but ethier way Thank you!

Always so helpful and great things on clearance my favorite location!

Made my preorder a priority. Ordered a collectible, which they didn't get in stock at the right time (not the location's fault). So the store leader picked some up from Minnetonka's location so pre-orders could be filled. Ended up timing perfectly with Black Friday discounts. Chris was beyond helpful.

I also noticed that on certain collectibles they've stopped putting stickers on the boxes, which is a must for getting MIB collectors to buy.

Top notch.

Great customer service! Helped me find exactly what I was looking for and shared the benefits of the rewards program.

It would be more fun if I had a ln up to date gaming system. Good collection of games and toys.

Super friendly place, with knowledgeable staff. I stopped in to pick up a game on the way to the airport and everyone was super helpful. I was in and out with game in hand in no time.

Awesome, friendly, helpful staff. Great selection of games and accessories. 🙌🏻🚀