Onondaga Flooring

Our bedroom carpet was installed 7 years ago, and had recently needed to be re-stretched. The customer service we received was outstanding. The installer was here over an hour, and there was no charge, since this service was something apparently included in the guarantee when we bought the carpet, which we hadn't realized. Highly recommend!

The sales rep, Erin, was very professional and helped us pick out materials for a new kitchen floor. She even visited our home to make sure that all the measurements were correct. The installers, Rich and Mike, were fantastic. They took exceptional care that everything was done right. We're delighted with our new floor.

If you’re looking for professionalism, knowledge, experience and respect while spending your money, visit and ask for Madeline. The guys she sent out for installation were equally as dedicated and respectful. I strongly recommend them.

Great experience with the installation team and those in the office, Sherry, Marty and Madaline. When the carpet had a flaw, they addressed the issue and replaced it at our convenience. Would definitely go back again.

They are a great place to go for flooring needs! Strongly recommend them to anybody who needs anything. Fantastic team they have there.

The whole experience of getting new carpet was great. Marty the sales rep was great at accommodating our budget and making sure we got the colors we wanted. Installation was fast and well done too. Would highly recommend.

We purchased carpet for 3 bedrooms in 2012 and were pleased with the experience and product. We then purchased 2 area rugs in 2019 and have been equally as happy. Friendly, informed, not-pushy personnel and reliable timelines. Highly recommend.

I was referred here by Jay @ China Towne. Jay said this was the go to place for wall/wall carpet. I worked with Madeline & she gave me a great price of $5.49 per square yard for Mohawk carpet with an 8 lb pad. Price includes installation & removal of existing carpet. We are getting the living room & hallway done for now.
Madeline is great to work with.

I have done business with Onondaga Flooring for 14 years, in two houses and a rental apartment. They are great to work with. Fair prices, good advise, and excellent installation crews. Could not ask for more. I don't bother to look elsewhere!

Britney waited on us and was professional and a pleasure to deal with. we were there with my 94 yo mother and she patient and great dealing with her and her needs/wants. Will be back!

Good customer service, worked with us to find what we wanted. Beautiful showroom...I never thought I'd ever type that statement out but here we are.

Thank you from beginning to end of picking out and installing my carpet. Your business has never failed me. Maxine Shields Lyncourt

Friendly staff , very knowledgeable, huge selection on all kinds of flooring, salesperson will come out and measure your floors .

Excellent place for a career I love working here! Also the most professional flooring store in CNY!

Great place for flooring with reasonable prices and great selections. Wonderful salespersons to work with.

They were really knowledgeable about the flooring that we were looking at. Thanks for your help.

Extremely knowledgeable. Took time to explain everything
Got a great remnant at a great price!

Excellent choice. Good prices.

Very helpful staff and great service!

Good service. Floor display is very good