Verizon

Amanda and Rose are outstanding! They helped me get a new phone! They are personable and care about their customers, which you can’t say for a lot of people! They both deserve a raise!

The Barberton location is amazing. Rose was not only professional and personal, she was extremely intelligent. She knows the industry, products, and made the data transfer an easy process. Amanda was also amazing. She handled the primary call and was the reason I showed up. They were the perfect Duo to work with. Thank you both for an amazing experience and a job well done.

Kenny was absolutely wonderful in helping with several issues & even help me get in contact with a billing issue.

I’m appreciate him for making my day better!
Thank you

I want to thank Rose and Kenny for all the help thst they gave me when I came in today. They found me a new phone and upgraded me so that my experience is now exceptional. They explained everything and asked if I had any questions to better serve me. You have two awesome associates that really know their job. I'm glad I came in today and will be back when the time comes. Thank you!!

Very smooth experience at the Barberton store, especially during the holiday rush. Rose took the time to explain everything thoroughly, didn’t rush us, and made us comfortable with a major holiday purchase. Will be recommending friends to this store. Very happy

Rosie in Barberton is such a Friendly helpful associate She is so knowledgeable ! Evertime I come in I am treated like I'm special! Always looking for a great discount for me... always offering new things for me to try . I drive way out of my way just to come to to her location ! She deserves a big raise .

Super helpful, had questions about my account and saved me money on two lines. Would recommend.

I had the pleasure of meeting Rose Shields. Ms. Shields was by far the best customer service I've had in 2023. She is very knowledgeable and explained the programs available to complete understanding. I wish more people had her customer service gift!

Amanda did a great job. I had given up on trying to pair my Samsung active watch and my Samsung new ear buds to my Samsung phone and came in today to get her help. She never gave up and I left w both working.

Rose was super helpful and did a great job of handling my problem!!! Awesome store and awesome service!!!! Amanda and Rose were both amazing when I went back! They were beyond helpful and patient when assisting me! I'm super happy they run my local store!

An absolute amazing experience. I came in with my fiancé and Kenny helped us out with roughly 6 things at one time. And saves us an absolute TON on our monthly bill. He made our experience extremely pleasant. Thank you so much Kenny!!!!!

Rose did an incredible job assisting me today - I will definitely go to this location going forward. Thank you Rose, you are awesome!!

Amanda was so helpful! She was patient and festive and got me all set up. I will definitely be back if I need anything!!

Best experience I have had in many years with any cell phone store. Rose was great, knowledgeable, and was professional! I will be coming back here for anything I need. Thank you!

Rose and Kenny were very patient and helpful with all our transactions. They spent all the time needed to upgrade our 4 devices. We upgraded to 5g home internet
Best crew we have had in years. Would highly recommend them any time you need Verizon assistance.

Rose and Kenny helped me and my friend a lot! I came in to help my friend but they ended up helping save 50$ a month just like that! Thanks for the great service!

Rose and Josh were absolutely professional and a huge help with my issues

Amanda was very helpful. Very friendly. Would recommend everybody come see her for there phone needs. 💯💯

The gentleman that helped us was very helpful. Answered our questions … very knowledgeable. Would rate our experience a 10 on a scale of 1-10 , 10 being the very best. Thank you Kenny. 😊

Extremely pleased with purchases and customer service! Rose was incredibly accommodating with our needs and budget. Made switching from AT&T to Verizon a no brainer. Highly recommend!