TheMusicHouse.Com, Inc

I have no experience whatsoever with building music boxes however, I received a tin that I wanted to turn into a music box with multiple movement pieces. Ron took the time to establish what I was trying to do and then offered multiple suggestions for how I might accomplish my goal. Not only were they great ideas, they were delivered with humor and patience. I so appreciate Ron sharing his extensive knowledge with me. I would highly recommend the Music House.

In trying to fix a rather nice music box made by Lefton I emailed The Music House and Ron responded promptly.
After exchanging pictures and a phone call my daughter’s “broken for years” ballerina china piece plays again!
I’m not particularly fond of the song, Ron was aware of this but he didn’t try to sell me a new inside music piece rather he gave his time and expertise to someone who wasn’t making a purchase.
Thank you Ron!

Ron and The Music House really made my Christmas! My husband and I retired to Clearwater, FL. My 25-yr-old son Brandon stayed in Georgia. He had always admired a Christmas heirloom we had of a train with the number 25 on it with trees, snow... The song was "Walkin' in a Winter Wonderland. It was 30+ years old and beyond repair. Ron located one exactly like it in mint condition!! I got it to my son in time for Christmas and he was thrilled! Ron went to any length to make this happen for me!
What a beautiful moment. ♥🎄
I highly recommend the Music House!

I emailed them asking if they could fix my antique music box as it didn’t play music or wind up anymore. I received a reply within an hour suggesting I call and they would walk me through fixing it. I was skeptical but I called and we had the music box fixed within 10 minutes! Ronald knew exactly what was wrong and was very kind about walking me through it and suggesting upkeep tips as well, completely free of charge! Thank you guys so much!!

Update after Christmas morning:
Everyone got to open up their gifts and my wife loved her Leaded Glass 5" Music Box Disc Player. I placed a photo of her and our son on top. Inside was the custom made Que Sera Sera metal disc and it sounded perfect.

Great gift for a great wife and mother. Got compliments from wife's side of the family after she called them. All around what I wanted.

She also got me a framed collage of my family line so I feel we both got awesome gifts.

Original:
Sorry for being vague. I need to keep a secret for now. Long story short this place is outstanding.

I had an idea for a musical item for a Christmas gift and could not find a reasonably priced way to achieve it. I can't say what exactly it is because my wife might stumble upon this review. The picture shows an element of the final gift. I contacted the music house who showed me different options after listening to my idea and directed me to various parts of the website.

After the item was hand crafted from various parts of the USA and assembled, it was sent to me and arrived quickly.

I instantly knew I found the perfect item. I was shocked at how amazing it looked. I was blown away after listening to it. It'll be an instant heirloom for my family. I can't wait to see how happy my wife will be to open it and how angry she'll be to know she got out gifted.

My only complaint is how undersold I was. This shop sends works of art. The phrase they used if I remember correctly was "it'll look great". What an understatement!

The customer service was prompt and helpful. I wish I could give six stars. I might update after Christmas and the wife sees her gift.

I received my mother's non working music/jewelry box from my middle sister last month. The movement was broken.
I googled Music Box repair and dialed the first number. I briefly told Candy about the music box and she started describing the movement and how it moved a ballerina on the three inch piece of mirrored glass. I was impressed. We talked a bit more about restoring my Mother's music box.
UPS delivered my Mother's music box to the Music House two days later. Ron called me and told me his concerns about the restoration. I insisted the melody be the same but did not know the tune. Ron gave me a price.

Ten days later, I had my Mother's music box. The ballerina danced on the new three inch mirrored glass. The other mirrored glass was replaced. The melody was the same in a different key( I have OCD. I figure with a little more, maybe a lot more, effort, Candy and Ron would have been able to find an exact match.).
I am delighted that I found these wonderful people to restored my mother's music box. My Mother's music box is not special or expensive. It is working now. When I open the box and hear the familiar tune,and I recall the times and other memories when it played on my mother's dresser.I plan to share Mother's music box with my youngest sister for her birthday.
Thank you very much Candy and Ron
I sent a phone video to Kathy. She texted me that the melody brought her to tears.

I was shopping for a very specific box and not finding it until one store referred me to Ron's 'Music House.'  It was easy to talk with Ron and he quickly put my special order together.  He put me on Facetime so I could see it before placing the order.  And it was cheaper than I thought it would be!

Then when I got the box I was absolutely thrilled and delighted, practically to tears!  It is truly wonderful and I am so unbelievably glad he could fulfill this dream of mine.  And, it looks even way better in person vs. the view through Facetime.

It is a little strange and sobering that there is only one shop in the US that could fill my special order, so that makes him truly one of a kind.  It teaches me not to wait so long to realize those dreams!

I have a music box that has not played for years. I called the MusicHouse and spoke to Candy. As we spoke she gave me a couple of ideas. As we spoke it started to play. I cannot begin to tell you how emotional I am right now. Thank you Candy so very much. May your holidays be blessed.

I love the Music House! Many years ago my family worked with Reuge in Switzerland to create a music box movement (36 note) of the lullaby my mom wrote us as children. We each received a portion of the minimum order. I had a few made into boxes over 30 plus years ago and did not do anything with the ones I had left. I looked on line and found the Music House and read they were a family business! I knew I had found the best place.
I called Ron and told him my story. My thought was to put them in a plexiglass box and he let me know the best option. He also came up with the idea to put a engraved plate on each with "Go To Sleep" and the copywrite date. Trusting the mail and The Music House, I overnighted the movements from CA to FL and he let me know as soon as they were received and he went to work!
Except for a small glitch and Ron's excellent customer service, they arrived just beautifully and I'm able to gift them to my granddaughters for this Christmas!
I am so happy to have them to gift to any future grandchildren or maybe great-grandchildren!! Thank you Ron and team!

My music carousel was treated with kid gloves. It holds many memories. Ron, the owner, amazes you with his knowledge and creativity for repairs. So fortunate to have found him!

Very kind people working here! I called to inquire about getting two music boxes fixed for my father and the man I spoke with ended up actually talking me through how to do just a couple simple repairs myself over the phone. I was able to save time and money and did not have to risk shipping some very old family heirlooms. He was even able to recognize over the phone the tune of one of the boxes which had long been a mystery to our family. I would definitely recommend this company to anyone looking to get a music box fixed. They seem like very knowledgeable and honest people.

I had just about given up hope of getting this family heirloom repaired but Ron had it fixed in 2 hours. I shipped him the box and he miraculously repaired it. I was thrilled. I highly recommend.

I contacted Kandi and Ron about repairing a Pooh Bear music box that had broken. It was a highly sentimental piece from my daughter's childhood and she was near devastated when it broke. On the phone with me (in North Carolina), Kandi (in Florida), finds a similar box she has that plays the exact Winnie the Pooh melody! I mailed off my Pooh box to them; it was received and repaired with their working mechanism the same day, and I just received my Pooh box back, working like nothing ever happened! I can't give this review enough stars, and Kandi and Ron remind me that there are wonderful, amazing people in this world that will go above and beyond to help someone. Beyond grateful!

My husband bought a Reuge Swiss music box for his sister when he was in Switzerland in 1968. After she died in October we found it when we had to clean out her apartment. It did not work. I thought it was worth fixing. DON’T believe all the things on the internet about who can fix music boxes. You really need someone who knows what they are doing. I found the site for TheMusicHouse and it looked very professional. I emailed and Ron responded within a few days. I shipped the box to him and it was repaired and sent back to me in a very reasonable time frame. Not only did he fix the inside of the box but the outside looks much better too. It plays beautifully now! Thank you Ron you did a great job!!!! Kathy Glaser Englewood, Ohio

Thank you for taking the time to fix my retro music box for my niece. The music box arrived back home in KC looking and playing great. And it was a lot more affordable than I originally thought! Highly recommend this place.

My experience with Ron was awesome! He was so helpful finding the item I needed and the product was of high Quality. Highly Recommend !!! Thank you Ron

I was so very pleased to find out that they could fix my piano music box. I thought it was a gonner, but it came back to me safe and sound and in better shape than ever, shined up and repaired and playing it's song. Thank you so much! From McKinney, TX

Whenever you have a musical treasure in need of mending, Ron meets the challenge with professionalism and integrity. Our musical treasures gratefully and happily returned as good as new. Jo Ann and Vincent New York

My father started gifting me music boxes 34
Years ago and and when I found out I was having a daughter I couldn’t wait to share them with her. After being in storage for many years I had 7 that needed refurbishment. How lucky I was to find Ron was nearby. He fixed them all and took such pride and care in his work. Thank you Ron for allowing me to enjoy these with my daughter and dad agin.

I had a broken music box that I very much wanted repaired, so I contacted Ron at the Music Box. After speaking with him, I knew that he was the person to trust with the repair due to his obvious knowledge, professionalism, and passion for what he does. He repaired my music box immediately upon receiving it and shipped it out the next day. I am so happy with the job he did and the wonderful customer service!