CVS

Megan was absolutely amazing! I have recently changed my career path and awaiting for my insurance to be active. This being the case my medication was over $200.00. One being over $200.00 on its own and I needed to pick up three. Megan took the time to find a way to discount the price of the medication using GoodRX and other avenues to decrease the cost. I have always been a CVS fan but this has made me a member for life. I too work in customer service and believe in the importance of providing exceptional customer service to the best of ability. Thank you Megan for reminding me once again why I love coming there. CVS, from what I see you have an asset with Megan as your associate. I would hire her on the spot just from what I experienced today. Thank you again!!

Despite being extremely busy, the staff in the pharmacy went above and beyond to help us with our prescription refills. They have been so helpful every time we come in here. Thank you so much!!

The manager Erin went above and beyond in helping me get a product that I was having a hard time finding. She had it ready for me to pick up on my lunch break. So convenient. She was extremely helpful and her entire staff was very pleasant. I highly recommend visiting this location. Thank you for your great customer service!

Wish I could give them 10 stars! I'm here from out of state, I had no problem picking up my prescriptions! The staff is professional, courteous and kind!😀

Joey Niblett was absolutely wonderful!!! His customer service is exceptional and being in the customer service industry I really appreciate that. He took time out to explain the rewards program which I never would have known would save me the amount of money that it well had he not told me about it I think he deserves a pat on the back for a great job!!!! Well Done!!!

This was a great experience at the cvs drug store.Thay we very fast, very friendly, was great ending to a long long day!! Thank so very much for that Ladies!

Had out of town guest with prescription problems...These folk helped us out without a hitch, Thank you! Great people!

Love this place. Always friendly and helpful.

Very friendly staff. I wish u still opened CDC at 8:30am

One worker at that store rules

I needed amoxacillin bad for my tooth or else i would have walked out! Cvs $16. Rite aid $4..publix free. I will never purchase anything from cvs agai.

CVS please explain to me why the drive through pharmacy takes precedence over the patrons that make the effort to walk in and pick up their prescriptions? Are not the walk ins likely to make additional purchases throughout your store?

I observed your staff allow an elderly gentleman to stand for 10 minutes before being greeted so you could attend to a car that pulled in after he stepped up to your counter!

Just seems to me, the face to face clientele should take priority over the drive through and phone customers.

Please respond if your policy states otherwise and why.

The drive thur is the slowest in the world / rather than sending people on they will film a prescription - leaving the line long and waiting. They are always having to order the meds we need. Worst cvs I have ever had to use.

One star is way to high of a rating for this place. Waited on hold for 45 minutes to speak to a pharmacist , but was then told that he couldn’t speak to me because he was busy. Omg, CVS needs to do better. Moving all of our scripts to a different pharmacy. Goodbye CVS.

This has got to be one of the worst CVS stores around.
They suck at customer service, leave you sitting at the drive up window without acknowledging you. I'm sitting here now, it's been ten minutes. I'm moving my prescription needs elsewhere.

This CVS pharmacy is terrible. I called to special order a medication from a certain manufacturer of said medicine because other manufacturers of the medicine don't work well for me. I called well before my pick-up date and spoke to a lady there. She ordered the certain brand for me and confirmed I would get them on pick-up date. She even had me call the day after I spoke to her, to confirm (once again) that they were ordered. Well, I go and pick up my medication and it is not what I ordered. They couldn't answer why I didnt recieve the said medicine I ordered or why I was promised by the lady to recieve the medication I ordered. I hardly ever leave reviews, but I highly do not reccomend using this CVS. I see why their reviews rating is so low now.

Horrible customer service at pharmacy and at specialty pharmacy! I have been dealing with this issue for over two years. Now I am trying to transfer my medication to another pharmacy that actually picks up the phone. However, CVS won’t transfer medicine request transfer after five attempts from the new pharmacy I want to use. I’ve been on the phone placed on hold three times today. I can’t even get to a manager without holding forever and going through the automated system. Now I am going to have to get my doctors to send all medications for my husband and I to the new pharmacy! I have never seen such incompetence and this company needs to be reported to Hippa for not transferring meds in a timely manner. Plus the store is old and dirty. They even have closed their drive through window. I get it that they are short staffed but the competition is also short staffed and will pick up the phone and take care of me. I’m done! This poor service has be going on for two years especially with the specialty pharmacy!

One star is too high for this pharmacy . The employees are nice but they are so understaffed that they can’t do their jobs . Cvs headquarters should be ashamed of their store . Good employees can’t work the job of 100 people . I have tried 3 times to pick up my prescription , waited at the window twice for over 20 minutes with no one helping because they are going Covid test . You can’t pick up a prescription at the window . I finally get someone on the third try and they can’t find my prescription . I have been on hold for 46 minutes this time just trying to speak to the pharmacy to see if they found it . Sure the employees are nice but the service is horrible because of bad management .