North Park Lexus Service Center at Dominion

I always have an exceptional experience at North Park Lexus during my visits for vehicle maintenance. The personal customer service was top-notch, and the dealership's atmosphere was truly inviting with beautiful rooms and comfortable furniture for waiting. The complimentary drinks are a nice touch, and the exceptional customer service makes me feel valued. Highly recommended! ⭐⭐⭐⭐⭐

Here at Lexus Dominion , my service advisor Brian Fraser never lets me down. He is the best in the game and always has a great attitude thank you Lexus Dominion fam.

As soon as I came in, someone came up to talk to me. They wrote everything down that I said and asked me to go relax and get a fresh made coffee. Instantly I got a text that showed me real time where in the process my car was. They got it fixed and out the door as quick as they said they would.

This was the best service experience for a car I have ever had! Highly recommend them.

Took wife Shays Lexus GX460 in today for our 10,000 mile service and had Chad as an Advisor. Extremely nice visit. Kept me well informed. Even answered my questions on the warranty package we had as it was a busy night when we bought the car. Even our salesman Prakash came to say hi and see how we were liking the car. It’s the small things like that that will keep us coming back.

Purchase my new vehicle. Eduardo was a phenomenal seller thank God. He spoke bilingual and professional help me in every way as possible. Will be doing business in the next two years. I always switch vehicles in two years, so yes I was amazed at the service that you provided for me to get my new vehicle thank you he made sure everything squared away it was well worth it. My car worked perfect, there’s no words to describe it but thank you so much and the hospitality that you provide me and for my family the ultimate. there’s no words to describe it but thank you so much and the hospitality that you’re company and yourself provide service. You show integrity, honesty, passionate, and what you do to be a salesman.

The customer services exceeded my expectations. Typically you wait and maybe 1 representative checks to see if you’ve been assisted - I had 4. All of which were genuinely pleasant. Joshua explained a recall part that I needed replaced. Then I was quickly assisted with a loaner vehicle. Upon pick up of my car it took about 5-10 minutes from the time I arrived to the time I rive off in my car. I’m happy to be a Lexus owner and love the experience at Lexus Dominion.

Roberto Jimenez is top shelf and beyond reproach. He is professional and takes time to listen to your concerns and addresses them accordingly. Thanks Mr. Jimenez.

My wife and I worked with Rico on a small recall and I could not be happier with every aspect of the service we received. When I called to schedule the recall, Lexus Dominion-without me asking- offered a Lexus loaner which was great. Next, and this really blew my mind as I was eating lunch the next day, a link was sent to my phone showing them working on my car and the technician going over what work was being done. Kudos to Lexus Dominion.

North Park Lexus is AWESOME. They tryly do thier best for the customer Service. I know the work done is always done right. I would recommend Anyone looking for a Luxery Vehicle go check them out. Say Hi to Frank he was our sales rep. Thanks for all you do!!!!!!!

Got a Starbucks iced coffee made for me and would have gotten a pedicure if I would of had more time

Excellent customer service...Rico is a great service advisor very knowledgeable. Bobby a great salesman.

Out of the two locations in San Antonio, I get the best service at the Dominion location.

Haven't used them yet but very friendly stafg!!

Best customer service of any dealership. Low on cars right now.

5000 mile service was quick. Everyone was a polite and friendly.

Great sales n service...Great staff

Lexus gets five stars for Customer Service and repair!

Very professional and quick service!

Great staff. Beautiful location

Brian is awesome! Very helpful and attentive!