North Park Lexus at Dominion

Thank you for every things Mr. Prakash M. Punjabi and North Park Lexus. We went to Lexus for the first time yesterday with friends. Thank you for everything. Your employees are very polite and caring. We got answers to all our questions. Everything is of high quality. I understand why Lexus is better. I wish you continued success. 👍👍👏

I still can’t get over the 1st class treatment we received from buying our 2nd hand Lexus with Eduardo and North Park Lexus at Dominion! Eduardo made sure that our car was in top notch condition in every way before we took possession. Vanessa, the technology specialist, took the time to make sure that I understood every feature that our Lexus has to offer with such & knowledge & patience! By the time I left, I truly felt as if we had purchased a brand new car! I have never experienced such amazing service from buying a used car as I did with North Park Lexus at Dominion. I absolutely highly recommend this place and be sure to ask for Eduardo Deschamps!

Exceptional Service Beyond Expectations!

We recently had the pleasure of visiting North Park Lexus at Dominion to purchase a Lexus, and I must say, me and my husband were thoroughly impressed. From start to finish, the experience was nothing short of exceptional.

First and foremost, the customer service exhibited by Mike Hagee (sales consultant), Kenny Vacek (sales assistant) and Chris Nichols (finance) was outstanding. From the moment we walked in, we were greeted warmly and made to feel like a valued customer. The staff was not only knowledgeable and professional but also went above and beyond to ensure that all our needs were met. Mike introduced us to the full Lexus lineup that's located on the floor as we were first time Lexus shoppers. Additionally, he then looked throughout all their inventory until he found a car that met our specifications.

Moreover, the level of attention to detail was truly remarkable. The handoff to our new Lexus we purchased was excellent. Kenny left no stone unturned in ensuring every aspect was addressed comprehensively while he showed the specs and features of our new Lexus.

Overall, I cannot speak highly enough of our experience at North Park Lexus at Dominion. Their commitment to excellence and dedication to customer satisfaction are truly commendable. I would highly recommend this dealership to anyone in need of automotive service or looking to purchase a vehicle. Muchas gracias to the entire team for exceeding our expectations and providing us with such a positive experience. They have definitely earned our trust and future business. Five stars all the way!

I purchased a 2024 Lexus NX350h and my Sales and Leasing Consultant was Kent Hathaway. He made the buying experience totally pleasant and never felt rushed nor pressured. His assistant Brandy was very helpful and knowledgeable in going over the vehicle’s features. Highly recommend Kent Hathaway with North Park Lexus at Dominion.

I would like to reach out and thank Eduardo Deschamps for providing such great service with purchasing my 2022 Lexus. He was always positive and accommodating to every request! The little things that you have to normally except when buying a used vehicle were instead fixed and/or updated as if I was purchasing a new car. I found this car online and because my home is in Louisville, Kentucky, I was a little apprehensive about this purchase, but Eduardo put my fears to rest and made me feel confident that he would do everything within his power to make this journey worth it. And he did! I am very happy and pleased with my purchase and definitely encourage anyone looking for a new or used car to
try North Park Lexus at Dominion and ask for Eduardo. Next time I am in the market for a car, I will definitely consider making a trip back to Texas to work with North Park Lexus and Eduardo. They make the distance from my home definitely worth while! Thanks again! We love our new Lexus!

Fantastic purchase experience. Ask for Hayden if you are coming in. He will genuinely listen to your needs and take his time with you. We never felt pressure to make a hasty same day decision and ended up leaving with a different car than was a better fit than the one that first caught my interest.

Even post purchase Hayden was interested in maintaining a positive customer relationship even post-purchase to ensure the car was ready for us in a timely and convenient manner.

I’ll say it again, ask for Hayden at North Park Lexus if you want a non-stereotypical dealership experience that’s as luxurious as the car you’ll drive away in.

Purchased my second Lexus from North Park Lexus at Dominion. What an awesome experience. My sales guy Nathan Hamblin is the best. The staff is wonderful. This dealership has integrity. If you’re looking for a wonderful car buying experience this is your place. Love my Lexus.

I have followed James Garza the last 10 years around the Kahlig dealerships because he is just so awesome and has never steered me wrong! He listens and always gives great suggestions when I have gone to him. I love my latest purchase. That is why I have taken my kids to him to get their first cars. My son just loves the new Toyota he recently purchased as well, It's beautiful! Thanks James for your knowledge, hard work and fantastic customer service to ensure we are always satisfied! James and the facility are Top Notch!

The car buying experience I had at North Park Lexus at Dominion was by far the best to date! My sales consultant, Nathan, was very professional yet also personable. I felt he truly had my best interests in mind and wasn't pushy or aggressive whatsoever. He was unbothered by all of my questions and didn’t make me feel out of place even though I was purchasing a used vehicle at an upscale dealership. I had some serious reluctance regarding the whole car buying ordeal, but Nathan ensured my experience there was pleasant. Houssein in finance was certainly knowledgeable and worked diligently to find the perfect solution for my needs. It was also evident that they don’t put any used vehicle out on the lot that if it has not met their high standards for resale. Overall, the entire process was surprisingly quick and seamless. I would highly recommend any Kahlig Auto Group dealership but from now on I will be sending friends and family to see Nathan at North Park Lexus Dominion!

I'd like to give a special recognition to James Cole and Colton from Lexus Dominion for providing an exceptional experience and smooth delivery of my new Lexus RX 350. If you're considering purchasing a new Lexus, I highly recommend visiting Lexus Dominion located off I-10. The building itself is stunning, and they have a fantastic café with great service and a staff that is incredibly knowledgeable.

The BEST car buying experience I could’ve asked for! From the moment we walked up, Hayden was exceptional at making us feel welcome, listening to what we wanted, connecting with us and advocating for us as we got the deal done. After visiting a few other dealerships in the process, our experience here was leaps and bounds above the rest. The dealership itself is stunning and you can tell they put so much pride into their cars and taking care of customers. I absolutely love my new RX350 and am so pleased with the overall experience. Ask for Hayden if you’re looking for a smooth and enjoyable experience in finding your next Lexus!

Huge shout out to North Park Lexus Dominion, specifically Nate (sales), Allison (finance) and Chris (business/finance). Every one was fantastic, they really took great care of us during our purchase. I'd recommend Lexus, and this particular dealership to anyone. Thank you!

Kent Hathaway and North Park Lexus at Dominion are incredible. My wife and I bought Lexus's in 2006-2010 timeframe at the San Antonio location and it had remained my best auto purchase experience ever (with time in the military taking me to dealers in DC, Virginia, NY, and Hawaii). Now in 2024 it was time for my daughter to buy her first car which she had been working and saving up for, for years. We have been to every lot in San Antonio, and most of the Nissan, Toyota, etc dealers. Every adult knows how difficult buying a car from a "used car salesman" can be. I didn't think to even consider NP Lexus, but when a very nice used Hyundai Genesis in her way-too-low-for-a-Lexus-budget became available, it was a no brainer. It's not even a Lexus, it was the exact amount she saved up over the years (12,454) and they treated her like she bought a brand new LS 🥲. I am so grateful to Kent and NP Lexus for giving my daughter such an amazing experience, and the new undisputed best car buying experience ever. My wife and I for sure will be trading out our Tesla's for Lexus's once those EV offerings catch up, and no question we get them at North Park Lexus!

Great experience!!! I knew I wanted to buy a Lexus after googling ‘SUV’s with great gas mileage’ and then seeing the RX and NX in person at the auto show. I remembered there was someone on my Facebook friends list who sells at the Lexus dealership (he markets very well)…. Joe Medina! I reached out to him and he was extremely helpful before I even arrived. He took the time to send pictures and videos to me which was greatly appreciated. When I arrived in person he was friendly and made me feel relaxed, definitely not a pushy salesman. I could tell he really enjoys helping people and knows the Lexus product 100%. I highly recommend Joe and will be back when it’s time to upgrade!!! Thank you so much!!!!

I had outstanding experience at Lexus Dominion, the customer service is exceptional, the staff is very nice and knowledgeable. Consistently satisfied with servicing my Lexus there all these years.

Recently I decided to upgrade to a newer model, Mitchell, the sales consultant, expertly guided me through the entire purchase and trade-in process, displaying patience with every detail. I truly appreciate his dedicated search for my dream car and his supportive assistance throughout. Mitchell is the best car sales consultant I've encountered. I highly recommend Lexus Dominion, especially with Mitchell!

Just bought our second Lexus within the last 5 yrs. Another great experience here! Fernando treated us like family, with respect and exceeded expectations! Great job!

I bought my first Lexus here from Kent. He was amazing and patient with me but not pushy. I had purchased 2 new cars in my life (Toyotas) from a different dealership, and I always felt like I was just another number to them. Kent and his team walked me through the whole process with care and really took time to get to know me and make sure I felt comfortable. They even went back and researched before answering my many questions on my new plug in hybrid. I am so happy to be part of the Lexus family. Since purchasing my NX450h+, I have been back multiple times to get free car washes (along with complimentary coffee and yummy snacks while I wait), and I have been for service twice. Each time, I have been seen promptly and treated so kindly. Thank y’all so much!

I've been to a lot of car dealerships over the last few months and this one takes the prize 🏆 You can tell that they love the cars they sell, truly believe they're the best vehicles on the market and make the buying process as straightforward and fun as possible.
The dealership is absolutely gorgeous, complete with a complimentary snack bar and Starbucks batista. The cars are kept clean and they maintain a tidy lot.
I dealt with James during my visit, who was extremely respectful and knowledgeable. He walked us thru the process and laid out expectations very clearly. New cars are tough to find, and James laid it out without trying to sell me any which way.
I love that this dealership doesn't have any dealer add-ons, and you know what you're going to pay before you get to the finance department.
A true breath of fresh air. I'd recommend this dealer to anyone looking for an easy transaction and straight shooting sales people.

It was my first time buying a Lexus and the whole experience at this particular dealership was exceptional! My salesman Eduardo Deschamps was absolutely amazing!! If you are considering a Lexus ask for Eduardo you won’t be disappointed! ABSOLUTELY LOVE MY CAR!!

Mitchell Long is amazing! He was patient with me and never made me feel rushed. He listened to what I wanted and was very attentive. If you're in search of a vehicle, Mitchell is the one! Love my car