PNC Bank

Great service - always helpful. They don’t offer as much as the big branch on Fry but other than that, Katy and Noreen have always been super helpful when I walk in. Plus very friendly.

This was my first time in PNC. Eric was polite and courteous, he took care of my needs and I have no concerns.

Service was ok. The monthly fee is ridiculous, need keep $300 in the save and $500 in the check account in order to avoid the fee . Card arrived time is another issue ,2 weeks for a debit card and I’m still waiting , first time with this bank and I’m already disliking it.

I walked into this particular branch and to start off they did not greet or welcome me into branch. I preceded to sit down and wait. After sitting patiently for 10min another customer of a different ethnicity walks in and is greeted and spoked to by multiple employees. Then said customer is called to meet with a banker. After not be acknowledged or spoken to while I waited, I was then told a teller can help me. THIS BRANCH IS RACIST! NO IF ANDS OR BUTS.

I would give this branch 0 stars. Absolutely horrible service. They appear nice when you walk in but when it comes to helping you they are always and I mean ALWAYS making mistakes and errors. They keep you in there longer than you need to be. They make it difficult to access your funds or do anything with them because you always “need something”. They’re just not efficient with anything they do. Today was my last day coming here. I don’t mind driving to another branch that’s better.

This is by far the worse branch. I went in there on my lunch break and while there I asked to use the restroom. They told me they don’t have public restrooms, to this I said “I am a customer” not a random person walking in to use the restroom. They told me that I could go next door to In-N-Out that they usually suggest customers to go in there.

Avoid this Branch, REALLY BAD SERVICE:

We was trying to open a business account in this PNC location, after one week (trying) the information is not clear, Mr carlos Valdez never reply email and voice messages and never have enough time to finish what he started.

Is not a respectful non polite branch.

Please avoid.

Rude! Do not acknowledge customers slow and bad service!