Sleep Number

Purchased Dream Cloud hybrid.... love mattress excited for delivery. They even matched online price. Thanks Shane and Reggie.

Awesome sales team. Patient with explanations. Stay in touch over time. Delivery and setup was timely and service team knowledge was excellent. The best night of sleep ever!

Best bed I've ever slept in! This was my first bed purchase, had hand me down sertas in the past. When I sleep elsewhere I can definitely feel the difference now. I've been spoiled and cannot sleep on anything else now.

well to start when I walked in I was greeted by Venus. She was lovely and helped me with any and all questions i had. The environment of the store is very welcoming and really makes you want to spend your money on a quality mattress here. Will definitely recommend this location to people!

Venus and her team have top notch customer service. She has built not only a successful team, but one that goes above and beyond to ensure their customers are taken care of. Venus sold a bed to my aunt, and made sure that every box was checked off to achieve the needs of what she was looking for. Thank you for employing great people to take care of your customers.

Our family- my husband, myself and our 2 year old 90-mile an hour son- made it into the store as soon as we could which was still after 6:30 pm. Our saleswoman- Venus was amazing. She asked what we were looking for and helped us figure out everything we needed. My husband and I weren’t sure we could afford it so we went ahead and grabbed a quick bite and came back. Venus went through all of the details for us and worked up several combinations at different prices that would fit our needs. She was very patient with our son who we tried to coral as much as possible. She made sure that we knew the ins and outs of what we were getting into so that we wouldn’t be stretched thin financially. She was so knowledgeable and enthusiastic that we were too. I could t have asked for a better experience. The only downside is that once you try out the sleep numbers your excited to get one- but it takes about 6 weeks, so when you go back home to your bed, it feels like torture.

Venus was the consummate professional. She was very thorough in explaining how the beds function and even tested us for our sleep number. She explained the perks of the mattress and the resulting better sleep.

She should be a trainer on corporate level as her talents in a local shop are not being used to their full potential.

We bought a P5 sleep number mattress, cover, pillows and remote. Anticipating the arrival. She explained the length of time for delivery is caused by the factory making them as they are purchased, not stored in some damp warehouse.

Will definitely buy another!

Venus the salesperson was awesome she asked us questions to make sure we got what we wanted and needed. She was not a high pressure salesperson which was really nice. She was very knowledgeable about all the different bed and made sure we had all info to make our decision and I can not say enough how awesome Venus was and making sure we were comfortable. Thank you....

I had the best experience at the Tyler store. Jeff was my salesman that helped us and he was very knowledgeable about the products and a pleasure to deal with. There was no pressure to commit to a purchase and was given true pricing and details related to a purchase. Went back a couple days later after making a decision to buy a bed and worked with Melanie to make the purchase. Melanie was very helpful and got everything set up quickly. Would recommend this store.

After studying the sleep number for some time and our friend’s recommendation, we wandered into the store. The associate was very informative and answered all of our questions and demoed the bed we were looking at as well as the bed she wound up selling us on. We can hardly wait to get it delivered. I’m ready to try this magic sleep machine in my own home in my life environment.

Venus helped make our selection easy, showing the differences of the beds that best fit our needs. Her great personality, patience, and knowledge is why we purchased at this store.

Still waiting on the bed so this review is purely about the store and their employees….specifically one employee! Venus was great, she took her time with us and listened to our needs!!! I do hope that she is compensated well because she was awesome!!!

I actually purchased my bed in Rockwall. I am posting here because the delivery driver was out of Tyler. Dwayne was his name my husband and I were very confused. Dwayne as well as his partner were very very professional and courteous. Patiently helped get everything done and listened to all our (my) concerns. Salesman are important. In my personal opinion the delivery and set up guys are the most important to me because they come into your home!!!!!

Brought my parents (mid to late 70s) into the store. Ryan Harris was very patient and explanatory with everything, while making some suggestions and pointing out options. There were no high-pressure sales tactics. We left with a list of options and prices to let them think about it since this was such a huge purchase for them. In part because of the in-store experience, they chose to purchase the 360iLE adjustable bed.

Hi! We recently visited the Sleep Number location in Tyler, Texas and totally enjoyed the experience. My husband and myself have told all our friends and family about the comfort of the product and the helpful , professional staff that we dealt with. You all have made our day and our night! Thank you

You could not ask for better customer service than what we received....Our salesperson was Venus and she was the best at making sure we got what we wanted without pressure! WE are loving our bed! Will never have another type of mattress!!

We purchased our second Sleep Numbers bed at the Tyler, TX store. Very pleased with our purchase. Our sales person was very knowledgeable and helpful with our purchase. Highly recommend them.

This store is great!! Mrs Venus was extremely helpful and the manager was
Also there with back up help. Was a nice adventure and did purchase the I8.
Hope it is everything it’s suppose to be.
We will see shortly. Staff was great!!

Venus was so helpful! From the moment we walked in to the store, she personalized our experience—asking specific questions to tailor the correct bed to us.

Venus in the Tyler store is so awesome. She really takes her time and doesn't try to sell you just a bed. She actually sells you what bed is the best for (YOU). Thanks so much Venus!!!