JCPenney

Wow! Great variety of clothes and household items. I bought a CD player/radio with a customer assistant. He was very kind and walked me to the display. Mid prices. Good selections.

A shout out to Ali in customer service. She always has the most positive attitude and takes the time to engage the customer. She asks how your day is going and then actually LISTENS to your response! She’s a pleasure and such a rarity in customer service. Even with the long lines and busyness of the holiday season, she makes returns and order pick-ups as pleasant as possible. Fantastic job, Ali!

A great JCPenney to shop for whatever you need that JCPenney happens to sell. This location is clean, organized, and has friendly service. I couldn't complain about this store if I tried, nor do I have much more to say about this, so I'll share a story about this store:

Once, back in 1991, I was shopping with my dad in this store. We were in the jeans section, and there was a little TV playing a Levi's ad, on loop. It was for their large style jeans, and the commercial had a reggae song about "livin' large". Fast forward to the modern era, and I am able to find that ad on YouTube. So, what I do is I enter Penney's from the north entrance and cue up the ad on my phone so I can share the joy. I do this every year at least once.

Great store with lots to buy. Too big for me to see in a visit. Very friendly staff. I went today to find something specific that said was in stock. A lady helped me look for it for about 15 minutes and then another person said they just ran out of stock. So no big deal. Thankful to the worker for not giving up and doing a great job searching all around and in the back for me. I will be back. Thanks!!

Stopped in JCP for black Friday sale in Tyler,Texas great prices on men outerwear, clean store neatly organized great job! If I could the only thing need more checkers or cashier's other wise great experience

Always great buys. Love their sales. Lots of unexpected finds.

I have been going to this JC Penney for my whole 47 yrs of life, you can get all the shoes and clothes your family needs and appliances bedding, linens, hand bags , jewelry, love JC Penney for the quality of the merchandise they carry on I forgot perfumes and Cologne so much

Margaret a loyal employee in the eyewear department is great.

I would have liked to shop but my doctors appointment was over very early and I wasn’t able to wait two hours for the store to open so I will be back another day.

Brandon and Ali helped me at the register. Ali has always been very helpful. Jcpenney has excellent service because of people like these workers

Everything in this store was so organized. The associates were helpful. Penneys is one of my favorite stores

I haven't shopped here in years, and was pleasantly surprised. I found the perfect wedding rings, and the price was great. There was a wide variety if styles and prices. They sent mine off for resizing, and it didn't take long to get it back. My husband found a very nice casual jacket at a great price too! The staff was friendly and helpful!

Lots of choices. Good sales.Nice and friendly associates.

Great Black Friday Sale, BEFORE Thanksgiving!
There were excellent sales in every department and plenty of merchandise to choose from.
Also the check out process was much easier as there was one central counter with many checkers instead of one or two customer check out centers with only one or two checkers.
Very pleased with my purchases so much so that I came home and ordered more online!

Saved alot of money on a nice suit. Very friendly and helpful staff. Apply for a Credit card and save even more. Definitely a place I will continue to shop at. Always great sale prices on everything you need

Took my 91 yr. old cousin. Her clothing options are always available. The assistant was great. The cash registers are not customer friendly.

We had a wonderful shopping experience. The store was fully stocked with quality fashionable merchandise. The store was organized and had a great layout. There were wonderful items to choose from and array of colors and sizes. The checkout line was long but moved quickly. Destiny was so professional, polite, and courteous. She neatly packed my purchases and was attentive. She was checking out customers twice as fast as other associates while remaining professional. We didn't feel hurried and she was so patient with us. I wanted another item in a different color and she recommended online purchases. Destiny is a champion for senior citizens. She entered my info and product info with amazing speed and accuracy. She greeted us with a smile, she made eye contact, handled our purchases with care, and she thanked us for our purchase. Destiny treated us like valued customers. Upon arrival, other customers in the parking lot hurriedly entered the store and I now understand why....the sale prices were fantastic!!!

I don’t give a lot of reviews but I’d like to say what a wonderful job Sarah did in the photo studio. She was attentive to detail in the editing of the photos and I could not be happier with the results! Highly recommend for any sitting portrait needs!

Its got nice ckoths at a fair price! Even for kids!! Jewelry, makeup, heeles..... you name it!! Love me some penneys!!!

It was good, Ali told some very funny jokes
Definitely will come back