CVS

Had to have a script filled here, when I left mine back home. The staff was very helpful, prompt & friendly.

Anytime I've gone here the worker were friendly and hopeful when I had to find something.

Love cvs

Good selection, convenient location, will not accept legal tender from the United States of America for all debts, public and private ($100 Federal Reserve Note). My sale total was over $100. Benjamin Franklin has to shop somewhere else.

I wait too long on phone for their answer the phone. Seem not good customer service. This kept calling me too many time and it’s annoying. I’m no longer use this service.

Good service, good selection, and easy to access from the main road

My experiences have been mostly negative, some neutral. There is frequent miscommunication, especially when using the app or getting text notifications. This has happened multiple times: I'll get a text saying my medication is ready for pickup then when I arrive I have to wait for 20+ min while they fill it. I've asked them about why I'm getting the text saying it's ready and they don't know. Today I tried to call ahead to make sure it was ready and I waited and waited and waited on hold then finally drove over after work. I was still on hold after driving over here and waiting in line. My medication was supposed to be auto filled today and they didn't have it on file for today. Now I'm sitting here waiting for a script that should have been auto filled, having already spent 30 minutes on the phone trying to get in touch with them. By the time this is done today, I'll have spent over an hour working to get this filled. Isn't the point of auto-refills and text notifications to save time? I keep coming back to this location because it is on my way home from work but now I'm reconsidering. I'd be quicker to go anywhere else in town.

Not clean and stuff is everywhere

You will sit on hold for hours, days at a time calling sitting on hold they will not answer the phone if you cannot show up in person. Tried to refill on the app, it says in process and never gets filled.
Finally called and went in on the doctors call option and they answered, asked my why I did that and all I could say is at least you answered if I was a doctor. So then it got filled.
They say they are short staffed, if it’s that bad just close down!!
I’ve been coming here for years and the last year has been a nightmare doing business here.

I have never encountered a worse-run pharmacy. They do not answer the phone at all, literally. So I went in in person to have a script transferred from out of state and they took all of my info and said they would take care of it. After repeatedly trying to call (three times I sat on hold for 20 min before hanging up) over the next week I went in person and when I told them the situation, the woman went looking around at loose piles of documents all over the place. The whole time I was there a message throughout the pharmacy kept saying “three pharmacy calls” and no one was even looking at the phones. She eventually came up to me and said “we don’t have it” offering no solution or apology. So I said “ok I guess I’ll go somewhere else?” And she just looked at me blankly.

Their corporate office should take better care of them and get them some help over there.

In-store pharmacy was closed, and the drive through line was wrapped all the way around the building. Waited 20 minutes and only 2 cars went through. Felt like a dystopian nightmare watching so many people struggling to get medications they need. Store should be shut down. I can't urge you enough to pick a different pharmacy.