Tuffy Tire & Auto Service Center

John and his team were efficient, courteous, and honest. This was my first visit, this location came highly recommended from a family member. I was quoted for rear brakes to be completed at a dealer, and Tuffy discovered it was actually the front brakes that needed replacing. Excellent business practice for a sometimes difficult-to-trust auto repair market. I plan to return very soon for other needed service, yet nothing extra/additional was pushed on me at any point during my visit. Thank you for your professionalism and honesty!

They were absolutely EXCELLENT!!! They provided the best customer service, and they don't try to rip you off. Their prices were, by far, the best compared to all the other price quotes that I received. From now on, I will drive all the way to Tuffy's in Batavia to get work down on my car.

We were visiting the area and heard a weird noise coming near the rear wheel. Still needing to get home, we were pretty worried. Tuffy's got us in same day, identified the problem (a loose bolt in the suspension), fixed the problem, and got us back out the door in 30 minutes! They were prompt, polite, clearly explained the issue, and tightened up the bolt for us with no charge. I was very impressed with their consideration, speed, and service. If I'm ever in need of help in the area again, we'll be back!

My first visit to Tuffy's, thanks to my getting new tires and given contact info for them. Certainly glad I went there. John was courteous and his team very thorough. They checked over my Santa Fe and found an issue that they took care of at a reasonable price. Glad I took the time to check them out. Very pleased. I'll be back!

Professional, charitable, friendly. easy. I called to get my power steering checked out and they scheduled me in with a quick same day appointment. I came in and played putt-putt in the lobby while they checked out the car. They scanned the computer codes on my car’s system and walked me through what they found. It was an issue that had to be fixed at a Toyota dealer, but they gave me guidance on exactly what to ask for at the dealer and didn’t charge me a dime.

Needed control arms, tie rods, and stabilizer links installed quickly due to us heading out of town in a couple of days. They accommodated us, did a fantastic job, and at a good price. Thanks again. Now we can drive our daughter to college in New York feeling good about our Ford Explorer getting us there. -Sam

I cannot thank John and his crew enough for all their help when my car recently presented a mystery problem.
They never gave up until they figured it out and are always so fair with price.
I have taken my car to Tuffy for the last couple of years and have always been very happy with the service.
John takes the time to explain everything to me. He is very kind and knowledgeable.
I highly recommend!!!!

I cannot say enough good things about them! I came for a tire alignment a couple weeks ago and was told I needed some work done before I could get the alignment. I called a few different places to get their quotes. Tuffy Batavia wasn’t the lowest quote I received but it was definitely a reasonable quote, still hundreds less than most, and my brother has had work done here so I drove out of my way, I live about 30 minutes from here, to come get the quality service they offer. They provide friendly and fast service. I highly recommend them and I will be having them service my car from here on out.

My left front wheel well was making a metal against metal sound. I was getting nowhere with jiffy lube- after they told me it was an uneven tire from the back right (the opposite of where the noise was coming from). I knew they were not listening to my concerns. I decided to go to Tuffy because my brother in law recommended them. They found the problem in 5 minutes and fixed in 5. They are very friendly and talk to you and show you the issue after they find it.The mechanic even drove around with me so he could try to hear the noise himself. Highly recommend. I will be back in the future.
Thank you to John and the rest of the mechanics.

I have been going to Tuffy for many many years! John and the guys were an integral part in getting my Honda Odyssey to nearly 310,000 miles.

I am a woman over 50 and it was always difficult to know if I was being taken advantage of with my car maintenance and repair. I absolutely DO NOT feel that way at this Tuffy. I TRUST what they tell me even if it is not what I want to hear. They are honest, timely, and affordable. I HIGHLY recommend them.

Well!

There’s no words that can express how valuable this location is. Everyone that works here is amazing at what they do. I went again on 9-12 because my check engine light had come on.
So I took it to them and I knew I was in good hands. I was a little panicked at first because my car is older BUT after listening to John and his team I knew I was in good hands, and I knew the job would get done. Their staff is friendly and up front. They will tell you 100% upfront why it’s important to make sure your car gets the repairs it needed.
Exceeded my expectations again! My cars and my family cars will always be brought here.

I whole-heartedly recommend this shop. They listened to my concern, and when I told them about an estimate from a nearby shop, he explained why the estimate from the other shop was so high (without disparaging the other shop), and why it shouldn't really be that high. His total price was less than HALF the other shop, and done in a single day. Great work!

I made an appt for computerized wheel alignment and have stud inspected in my four tires. The services I requested were done. When I received my receipt, my studs were cleaned by a special machine and therefore did not need replacing! I was not charged for the cleaning! By total bill was just for the wheel alignment! Such a pleasant surprise! This is an honest establishment! John, a manager was great!

Best service center ever! They are kind and efficient very professional words cannot describe how pleased I have been every time I've had to take my vehicle into tuffy. I moved to Geneva about 5 years ago and was afraid of leaving the service center I normally dealt with because I'd like to where I was at but I was so glad when I found tuffy. They definitely stand behind their work and they will do anything and everything they can to make you happy and to make sure your vehicle is fixed correctly. Thank you so much again tuffy, you are the greatest!
Catherine Ball

Great place to bring your vehicle to get quality work done

We moved to the area 2 years come July. I had have been coming here since. Every time they preformed professionally and efficiently. This isn't your run of the mill Tuffy Center. With the conversation and tips with John it's more of a Hobby. It feels like they are not just there for a pay check. It the Auto motive business that is extremely rare. I will keep coming here and recommending them. Thank you John and your entire Team!!

John is a great guy who treats his customers like family. I’m thankful to have found him being new to the area. I appreciate his integrity and great service. 10/10 recommend to trust him with your vehicles

They figured out my problem and explained it clearly. Repairs will later. I was on my way in one hour. Nice well imformed people. My questions received excellent answers. I'll be back.

Needed a muffler added to a custom exhaust and the guys at Tuffy were up for the task! They thought outside of the box to come up with a solution and executed their game plan in a timely fashion. Very fair pricing too! Il definitely be back here for all our vehicles' needs! A ++

The best service and the best staff. I brought my car in on 2/26 to have it serviced for some belt noises it was making.
I was blown away by their customer service. They made me feel welcome, and always kept me informed on the progress of my car. Being there just felt like being around family.