Old Second National Bank - Joliet Branch

Fantastic bank to work with. All bank staff and tellers are excellent! Work frequently with Zeenath, everyone always has a smile and always so kind!

The staff at the Joliet branch on Essington is so nice. Everyone has a smile and is so friendly! Always great to see Stephanie, Phyllis, and Patty!

I’ve never had such a good experience ever with this type of situation. I had to pull up past documents from a long way back so a lot of papers, plus I got fraud on my card, anyways Stephanie Zavala was so comforting and there was no problems. She was 100%, got me all my papers and called me back and checked on my situation.I highly recommend her for customer service. I don’t have words to explain how much she helped me out she is Awesome !!!!
And she showed love towards my dogs lol! Stephanie Zavala was Great!

Been a customer since 2011 and they have always provided great customer service. Phyllis has always been very helpful with me, answering all my questions throughout the years. Highly recommend!!

Best bank and branch ive been to. Staff is very nice and helpful, especially Phyllis, She guided me very well on what services they offer and recommendations as to what fits my needs. Highly recommend doing business here

I can't say enough about EVERYONE in this location. I really started using joliet for about a year and I won't use another branch unless I have to. I am a switch over from WSB and run my business and personal though here. I could probably do most
things online or drive through but I enjoy going in and being greeted with a smile from all of you. BEST LOCATION FOR OLD SECOND!!! DD

AMAZING AWESOME and PERFECT!! I just love this place. Patty has gone above and beyond! I have been in management for many years, and recognize when someone really cares about their job. Patty has done so much for my mother and I. I'd list them but it would take a very long time. Thank you Patty for your superior service!

Patricia Gilbert and Phyllis Bost have been incredible to work with throughout the years I Have been banking here. I couldn't imagine going somewhere else. They both have such a bright smile everytime I come through the drive through, and are a tremendous help. There work ethic is through the roof. We need more Patricias and Phyllis's in our lives at every work force. They are both very kind, easy going and extremely compassionate. They care to know about each and every one of there clients that come inside or through the drive through and as a business owner myself that is a huge part of a successful business, to have your workers care. Old second is very blessed to have both Patricia and Phyllis working for them!

Patricia is the Sweetest she makes me feel special when I walk in the bank for any reason I am there she's always there to help me and my family with a smile.

Great Joliet Bank and Patty is the best. She made my banking experience amazing and great

This branch has the kindest employees I've ever encountered in any bank. Even if I have to drive further, I will always come to this bank. Whoever does the hiring process should help out on E Boughton Rd in Bolingbrook.

Staff are very helpful, friendly, especially Phyllis and Patty. The over all environment is very welcoming.

This is a great bank. People here are very knowledgeable, kind, courteous and considerate. They are always willing to help with your needs. They put you first.

Been banking here since I got my home loan from them about 8yrs ago. Couldn't be more happy. Always incredibly helpful and pleasant.

Patricia is very professional in working on our loan.

Phyllis and patty are the best. Always very helpful and willing to help you!

Patricia @ at Essington branch is the best, most helpful at last minute in any situation!
Bank here and you wont be disappointed!

I love the service I love all the employees I had a account there years ago and I recently just reopened my account

Thank you Pattie and Phyllis for always great service.

Great service from Patte and the rest of the staff. Always take care of me.