American Freight - Appliance, Furniture, Mattress

We Have shopped at American freight on three separate occasions and we found our experience at the Livonia Sears Dr. store exceptional. Our salesman Edwards was very knowledgeable and helpful. Also, the office support person Lorena was super nice and followed up on our calls.

We financed a new and beautiful stainless steel Whirlpool fridge! Everyone there was so nice and helpful! We are absolutely loving our new fridge!😁❤

This is always a great experience. Just came in for a deep freezer that was online. Excellent price with amazing customer service. We are always treated with respect. I feel as though they care about what I am looking for and not just the sell of products. 10 out of 10 every time!

American Freight customer service is the best. Great people over there that care about this community. Roger went above and beyond for me and my family today. We bought a faulty Maytag dishwasher that leaked all over our kitchen when we ran it. Maytag customer service was terrible, the Maytag warranty people were terrible. But Roger stepped up. And the wild part is, it wasnt even his responsibility. The sale was suppose to be final, we knew that. Maytag should have stepped up with their warranty which was going to take at least 3 weeks to a month to fix our dishwasher. Roger stepped up when he didn't have to, had us bring in the dishwasher and exchanged it for a new one. Cannot express my gratitude enough for the people at American Freight who helped us out. Good people, they do right be their customers and the community the work in.

Good service and so much product. Found exactly what we were looking for and they helped us load it into our car right away! Got a great deal too! Ed helped us and was quick to check on all our questions!

Had a leaky dishwasher and needed a cheap fix. Unfortunately the first unit I purchased here had an issue and when I exchanged it, I did not have the best experience. The manager personally reached out to me the next day and offered a rebate for my time, effort, and trouble, and assured me everything will run more smoothly next time. I believe her and will be back. All in all I got a great deal and best part of it is I don’t have to wash dishes for a family of 4 anymore!

I had the best experience at American Freight. The staff was awesome and very helpful with my decision on purchasing a washing machine, thank you, Iva, Laureen, and Roger.

I am pleased with the services I received while working with Alasan during my time searching for the right appliances. I also want to make a huge shout out to Laureen for her amazing assistance with helping me at the last minute! Thank you all so much! Y’all are truly amazing!!! 👌🏽

This use to be the old Sears Outlet they’re now another location for American Freight! My husband and I experience with Roger was excellent he was very helpful in getting us the quality, the brand and price range we wanted to stay in. I highly recommend giving this location a chance you won’t be disappointed. Happy customer here!😊

We drove quite aways to see Ed who was amazing on the phone. When we got to the store a part was missing. The team was able to order the missing part before we took the frig. Amazing service thanks again Ed!!!

Roger was very helpful with all of my questions. He walked through the importance of warranties. Would recommend this store to anyone looking for an appliance. Good customer service

I have been a customer at this location on Sears Dr. In Livonia for over 20 years and I have always received phenomenal customer service. A special thank you to the lovely people who helped me with my refrigerator situation on Saturday 2/10/24 you all were very friendly and hospitable.

Edward was the greatest salesman. Extremely helpful with showing us what we might need and figure out what we want. Hope to come back to him to buy more.

Such a awesome place ,
Ed was so helpful,
Laureen so also very nice everyone made us feel so welcome and help us find what we were looking for.
We will be coming back for all our household needs...

It was such a delight to be in store and meet some wonderful women. Let me know that they do it all but deliver babies so I needed to take it easy lol. There was tons of laughs and even more deals in the store so come down and check them out. Everyone is approved for financing so check out the 12001 Sears Ave store in Livonia. Make sure you see my girl Laureen. Tell her Kiaira sent you

Roger was the man that got us in and out with a great offer. On top of being able to get our delivery next day, along with the great service, every American Freight deserves a guy like Roger.

Incredible experience with American Freight. I mistakenly bought an electric dryer and I caught them just as they were loading on the truck for delivery. They unloaded it and helped me exchange it for a gas dryer and were so patient and helpful. I will be shopping American Freight again!!

Laureen did a wonderful job with me helping me exchange a damaged stove with a new one. She was very patient and very polite with me. Thank you so much 🙏🏽

We were able to get a great deal on a washer/dryer combo as well as a stove. Everyone was super helpful and friendly. They also deliver which is extremely helpful. My family will definitely be back to shop for any of our appliance needs.

Had a great experience with Ed. Stopped in the Warren store and the salesperson was not nearly as helpful or friendly. Helpful without being pushy. Great experience.