Wells Fargo Bank

Super helpful teller (first initial L) worked to help me with an impossible problem caused by another bank. Another staff member also walked over to assist me.

Generally no line and not far off the main road. Staff is helpful and polite

Friendly staff (especially Linda). Only downside is the lack of coin counting machine which I doubt is under their control. Great branch

Very nice and clean bank!

Best Branch ever!!! Great customer service

Nice and knowledgeable staff

The service is always passively friendly at this location and I've never had an issue, but today the lady who came and talked to me at the counter was beyond amazing. She went out of her way to make conversations with me even though she wasn't the one helping me, she made eye contact and asked genuine questions about my day. It was so nice to leave there feeling a little lighter. Absolutely superb customer service. She had a red striped dress. I didn't catch her name but I hope her skill set with people is recognized!

Always been treated well at this branch.

Service was friendly; needed $100’s broken down to 5’s, contention when watching teller put 5’s in counting machine facing all different directions. Just does not seem respectful…handed to me that way asked if I needed anything else???? like going to a store and clothing on the ground… disorganization leads to suspect in conscientious people.

My young son and I took his change jar to the local Wells branch so he could set up a savings account. I was surprised to learn that Wells Fargo no longer counts change for their customers. They took the machine out but they have set up an area to roll your small money, when you have a free afternoon. To be even better served, so we were told, we could go to Walmart. Well Wal-Mart is all too happy to take your change. They grubbed $12 of the $100 he had saved. Money for nothing!

Have been to this location multiple times to have something notarized and had to leave after not being helped for >30 minutes. Another time waited >30 minutes to open a checking account for my daughter. Again, we left because no one helped us. Recommend going to Lake Elmo Bank down the road. Very friendly and service is prompt.

3 ATMs on site, none accept deposits. Branch hours are narrow. Can't walk in and talk to a banker without setting up an appointment online. Zero customer service.

The company can not do anything at branch level without calling their 800 number. The bankers have to wait on hold to speak with the 800 reps just like a customer. I was there 4 hours trying to close out two accts for my Dad who had passed away and I was POD on his accts. One of the most frustrating days. Also so short staffed at the Hudson Wi branch, they cant answer their phones to make appts.