Village Hardware

My go to place for most hardware needs, conveniently located right in the village center. Has most of the tools and equipment you’d need for everyday projects. Staff are always helpful and available.

Great customer service. They have everything. The place for hardware,etc.

My family has been using village hardware forever. They always have e what you're looking for.

Gloria was seriously am angel. She has a great eye and really helped calm my nerves on renovation details. Recommend if you need help figuring out colors and layout lol

Love it there everyone very helpful have everything you need and more

The staff are what make this Ace Village Hardware location so special! They are extremely helpful, and the prices are fair with a large selection! The level of customer service and attention are like no other. They always load your outdoor purchases for you (such as dirt, mulch, pavers, etc.), which is much appreciated because I always need to ask and wait a while for help at Lowe's which just feels awkward. I'm always comfortable and taken care of at Ace Village Hardware in Baldwinsville!

Very helpful and have just about anything you're looking for

Love the home town feel. Plus Gloria is a paint specialist that is amazing!!!

We were looking for a specialized drill bit that the big box stores didn't have and honestly, I didn't think ACE would have it. It "appears" as a tiny store. No way! This place is packed with items and they had it! We checked the website and it said the item was in stock and it was! Give these folks a shot, you'd be surprised at how many items they have and there's a gift shop inside as well! A really nice gift shop that I love to grab some local vibe favorites. LOVE ACE!

Chris goes the extra mile!

I needed multiple different keys made, several of each. And all but one were intended for the Adirondack mountains - not easy to return. Chris left nothing to chance. Wherever possible, he had me provide the original for cutting, and a working copy (for which I had for most) to double check that he had selected the correct blank. Then he stayed focused on the task to completion.

In the end, all the keys worked perfectly - smoothly - on every lock intended. One was for nine locks, four keys, 36 combinations - sucked to be me testing all those combinations, but this story would be so much worse had even a single key not worked on a single lock.

Some folks still take the time to do it right the first time, and this really paid off for me.

Really friendly , helpful, and knowledgeable staff. I was looking for Big Green Egg accessories and they did not disappoint!

"John" is my Christmas Angel. I looked everywhere for this particular item....everyone was out. I called there yesterday....I had the pleasure of getting John on the phone. He checked for me....they had one in stock....he put it aside for me.....I was there in less than 20min & got what I needed. Another young man pushing a dolly helped me find something else & even carried my items for me to the register. This is pure, honest to goodness, genuine EXCELLENT customer service!!!! I absolutely L♥VE this store!!!!!

First time there before I even get inside I was greeted with smiles by 2 employees out front decorating. Then inside when I asked for help they were very happy to help. Everyone very friendly. I loved the variety of things to choose from. Cashier greeted me with a smile and promptly cashed me out. I will definitely go there again.

Very helpful employees. Always seem to have what I am looking for

Courteous staff..helpful and pleasant.. Items I wanted were very reasonably priced or on sale... The gift section is fantastic... Many unique items including sauces and honey.... It is worth the stop!

Great Service....A young man helped and searched for indoor lights. He was very professional but friendly at the same time. Another thing the young lady at the cash register noticed that I had 2 different types if white light...she was very professional and friendly at the same time. I appreciate how young people work in such a gracious sincere way!!! We need to let the community know about these young people!!!

Hardware store and beautiful gift shop with a decorating consultant too! Personable staff ready to assist with all your questions. Operated and family-owned. Ready for all your needs and more!!

A truly wide selection of unusual and needed items. Not the same typical cracker box selection of Chinese goods as you will find in Home Depot and Lowe's. You find some actual quality goods here. You will pay a slight premium but it is worth it. Employees ALWAYS super helpful and friendly.

This is the best of local hardware stores. Everyone there is competent and cooperative. Me being of more advanced age, I often cringe when anyone under 25 comes and offers to help, because it's usually much more trouble to try to explain what I'm doing than it's worth. Despite my admitted bias, I gave them a chance, and the youngsters here have been a more than pleasant surprise ...... they understood ..... THEY HELPED ME!!! Forgive me, even the girls!! This store is a local treasure, priced right too.

I go here for all my tools for work. The staff has always been very helpful and the store has been around since I was a kid. They even have a cool knick knack section that sometimes I can find simple gifts for the holidays.