Troy Family Physicians

Dr. Wenacur is unequivocally the most rude and condescending doctor I have ever had. I finally decided to leave the practice when he refused to call in a 90 day supply of my heart burn medication. He called in a 30 day supply, an amount not covered by insurance. He did so knowingly, also aware my wife was 9 months pregnant and about to give birth any day. His explanation was because I had not been in for a checkup in a while. I explained to him that I had no way of knowing he wanted to see me so urgently as Troy family physician is terrible at fostering communication lines with their patients. They are way behind the mark on technology such as patient portals, text alerts, etc. Its 2023 and they still just don't exist in their practice! You have to call and hope to get through to one of the extremely rude secretarys. When I pleaded with him to please call in the correct amount of meds, knowing I was adament on making an appointment as soon as they opened Monday he said no, which shows his distrust in patients.

Called to set up an appointment as a new patient and the secretary was very rude. I simply said good morning my names reanna calling to set up an appointment as a new patient and the secretary responds with were not taking patients have a good day.