Duncan Ford

The staff is very kind and friendly. The salesman, Johnny Cruz, was very helpful with assisting me in my purchase of a Nissan Frontier. He was patient while I made my decision and was ready to assist at every turn.
The service department also did very well. I have never had someone come and sit down with me, explain to me thoroughly what was going on with my vehicle and what they were going to do. I feel as though they made me a priority while I was there. The Duncan Team was a pleasure to work with.

Jake Eames and Zack Clark they did an awesome job helping me with looking for new vehicles for me and got everything figured out for me and got me an amazing deal and good payment for my vehicle if anyone needs help ask for one of them they both work good together as a team they would love to help anyone and they make your experience relaxing and easy for y’all so again need help ask for one of them both great guys to work with. Call ahead and ask for Jake or Zack when you call and when you arrive

I recommend coming here for vehicle purchasing. The associate, Jake Eames, helped me and my uncle find a truck within spending limits and was very friendly throughout our visit and through the purchase procedures. We test drove and while one wasn’t acting right he insisted getting it fixed and directed us toward another vehicle and ensures that the vehicle will be repaired and safe before leaving the lot. He’s a overall nice guy and was guaranteeing our safety through the test ride.

Jake and Anthony were excellent to work with. They both were friendly and answered all of our questions. This is our second vehicle that we have purchased from Duncan. Everyone including the service department has been wonderful to work with. We highly recommend this dealership

Great experience at Duncan Ford Body Shop. Very quick estimate, work done in one week and paint job was perfect! I couldn't believe how good the paint matched and the chrome exhaust tip was even better than the original. Todd Foster made sure everything was perfect. So glad I choose them!!

Jake Eames made my car buying experience a pleasure. I was allowed to test drive a couple different vehicles for extended periods.
Even when I came in stressed from the first one he was able to make me know that the sale was not as important to him as my peace of mind in knowing I made the right decision.
This is the 3rd vehicle I’ve purchased from them and I’m definitely going back and Jake is the reason!

Dealt with Jake Eames from Duncan Ford here in Franklin County. He was extremely professional and honest with me through the whole experience. He helped me get in a truck within my price range. Recommend dealing with him here at Duncan Ford if you're looking for a good truck.

We (Donna and I) enjoyed our Jeep buying experience with Rodney Rotenberry at Duncan Ford Rocky Mount. Rodney and his support staff were both knowledgeable and professional. At no time, did we feel uncomfortable and/or pressured into making a decision. Rodney accompanied us on our test drive and answered each and every question concerning the vehicle. Donna and I recommend Rodney and the Duncan Ford Rocky Mount team for your next car-buying experience.

Jake Eames was the best ! He above and beyond and stayed way past closing to make sure I got a great deal! So when you stop by ask for Jake!

just bought my 6th vehicle from duncan ford, it is worth the distance from floyd. Dan the finance manager is top-notch and kind. my salesman was Rodney Rottenberry, he met me monday morrning before the place was open to make sure l could test drive my truck. he went above and beyond to help me get my truck. when i got home i noticed a mistake on the contract, which was really my fault for not seeing it on signing the finale contract ,because i was in a hurry for an appointment. I called back the next morning and they made it right. there is a reason i have traveled from Floyd to Rocky Mount for the last 15 years, these folks are head and shoulders above any other dealership. take my advice, you will save a pile of bucks and these folks go out of there way to keep you happy. Thanks again Duncan!

Hands down to the dealership- do to my situation- they brought me my vehicle- from the dealership all way to Amherst County -!!!--talk about dedication n customer service from the front support to rear - all had over the call of rapport n professional demeanor of each n the dealership- Zac n Johnny was surperp in handling all details n to include delivering of my vechile- !!! - was done at my dwelling - they n dealership are to be awarded for all area's of expertise of new n used vechile- I have nothing but a great admiration for the dealership- when any one in need - I personally recommend them in a southern second-!!! - thx for a more then ever a great vechile purchase experience-!!! George

Very good experience. Codie did a great job selling me the truck and price was fair.

Went to the Duncan Ford dealership in Rocky Mount today to look for a truck. Found the one I was looking for and we got it!!! Special thanks to Ben, he was a great help with me looking at this truck. If you are looking for a car or truck with a great deal come see Ben and his crew at the Duncan Ford in Rocky Mount.

After looking around in Roanoke and not finding anything I wanted I stopped here wanting to trade my car in. They had a few of the cars I was looking for but I was super picky and decided to still look around. I told Jake exactly what I wanted and he assured me he would get it for me. Literally only a few days later he called me and had the EXACT one I wanted. And on top of that, I was working late that day and he even stayed later so I could make it there that same day. I had never traded in a vehicle before but Jake made the whole experience effortless and got me exactly what I wanted within my price range. He is very professional and helpful. I will definitely go back to him for future purchases!! Thank you Jake!!

Jake Eames helped us out alot during our experience it was really chill and pretty quick as well. He is a pretty chill guy very laid back and understanding. Please check him out if you ever decide to come here!

Had a really good experience at Duncan! Had a little rough patch with the truck but my boy Zack really helped me out and still helps me out! He’s goes above and beyond his job to make sure everything is right! I recommend him to anyone going to get a new car from there!

Justin D. And Jeff (sales manager) were great. The dealership is a nice hometown feeling and the employees there reflect the same! Thanks and I will send friends and family your way!

I had the best experience at this Duncan! I had an accident and needed a car fast. I was so excited when they had the exact car I wanted in stock, which is a very rare occurrence these days. My salesman Anthony was very helpful and made everything painless. The sales manager Jeff and Finance manager Dan were also very nice and helpful. 10/10 recommend. Thanks again for all the help!

Ask for Johnny Cruz. This sales guy does it right! No high pressure but pays attention to what you are shopping for and want to spend.
He helped me with choices and made sure all the details, service were taken care of when purchasing a used SUV.
Happy customer!

Very pleased with everything thanks to Jake! Ask for Jake when you get there . The whole experience was excellent. This has been one of the best experiences I have ever had.