Red Wing - Virginia Beach, VA

I wasn't sure what to expect walking in for the first time, but I heard good things from a friend! And I was amazed! JJ was extremely nice, helpful, and patient. Recommended boots that was best for my job and even for the way I simply walked, to ensure I was comfortable with them.

Well, the customer service was amazing. It was my first time shopping at redwing and they gave me a whole rundown on how they professionally get your fit just right through some weird foot science. You’ll get it when you shop a redwing. But overall amazing people and amazing boots. Love you guys keep doing what you do.

I came here after leaving the Chesapeke location due to terrible customer service. Man this was a great experience, this was my first pair of Redwings, so I wanted the full experience. I got it by far. Branden is on point and knows his product. He will put you in a pair of boots you never even know you wanted, and with a perfect fit. He knew everything about every style in that whole place, and handled me and four other customers by himself. He is fast pace and knew his stock room. If he isn't already, he should be at the top of this company as an example to the other salesman of what to strive to be. Thanks a lot, and I look forward to making this my continual boot store.

My boots last me 4 years (I work construcción everyday). Went back for some repairs and in 3 weeks I got my boots looking like brand new again + great customer service every time I went.

Branden was very helpful and informative. I needed new work boots and have always liked Redwing boots. I was impressed by the thorough measurement and fitting he went through to help find the right pair.

Great experience with a knowledgeable staff and the computerized foot measurement helped me consider a size that I had not expected. Now I have the most comfortable boots ever. Glad I found Redwing in Virginia Beach!

Redwing Store-293; DON'T SHOP HERE!
After contacting the Redwing factory Rep',
I want to Virginia Beach location location, and was assisted by Ms. Marsheica.

I have owned My current heritage 875s for the past 3 years, they needed resoles. I opted for the Heritage 3140 Work Chukka soles, leaving the leather patina; AS IS.

I relocated To Texas, Prior to my boots returning to Virginia Beach! After contacting the Virginia Beach location, last week, Ms. Marsheica calmed me, assuring it would be no problem to have my boots sent to Texas, via UPS, same day; FREE!

She took my information, and I immediately received the UPS tracking number.

Yesterday my package arrived, and I could not be happier!

NOTHING Beats the comfort of a fresh pair of resoled 875s, the Chukka soles are awesome!

DO NOT SHOP HERE!!

If you want anything LESS, than the BEST CUSTOMER SERVICE!!
Thank you, Ms. Marsheica, you're a VALUABLE Redwing Asset!!

The fitment process was kind entertaining and seemed to work well. I tried a size other than what was recommended and that decidedly wasn’t the move. I’ll go back and buy another pair for casual wear as well.

Stopped in for a reliable pair of work boots, I keep running through em like nothing else. Jeriel greeted me as soon as I came in and was very welcoming straight off the bat. Helped me figure out my exact size, how I walk, and which boots are best recommended for my gait. Being that I’m on my feet 8+ hours a day and working with brick and block, this along with waterproofing is very important. He even pointed out that the pair I initially was looking at wasn’t waterproof but made additional recommendations. Very much appreciated! Fantastic service!

Excellent customer service! Employees were all very polite, helpful, and actually seemed to care that my new boots fit perfectly. Overall, an awesome experience and I’ll be a customer for life!

Measure your feet, got amazing quality boots and loads of choices to choose from. Can't go wrong with some red wings.

It was an excellent experience from the sizing and scanning of my feet and stride, to the fitting of my boots. The reps were very knowledgeable and informative. I'll definitely be returning!

dude was great. super helpful and knowledgeable. like actually wowed us. he handled it all until im assuming after he was supposed to clock out because once we completely finished and had no more questions he clocked out and left the store and i appreciate the dedication

Best customer service I’ve received in a shoe store! Branden was extremely helpful, knowledgeable, and patient. I got quality work boots with comfortable shoe inserts and some hiking boots!! Thank you:))

This is my first experience with Red Wing and thanks to JJ I will now be a life long customer. You have a very good employee there, he is very knowledgeable about his job. He deserves some praise, very helpful and respectful.

I was very well and promptly taken care of. The employee did not waste my time but he gave me excellent advice and I am very happy with my new boots.

Had an issue with my new pair of boots being tight on the sides. The salesman suggested for me to bring them to the store and he would stretch them. I left them for a week and the fit perfectly now. Thanks for the 1st class customer service.

Very in depth foot-sizing process and walking data; something I wasn’t expecting. Highly patient, attentive, and
Informative employees ensure you walk out with exactly what you want. Outstanding experience

Great little shop. Had exactly what I was looking for. I am welder at a shipyard and needed a new good pair of womens work boots. Found the brnr xp. The associates where super helpful. Red wings offer some fantastic services for the boots they sell. I am excited for my new purchase. I feel they are worth the cost. Can hardly wait to break my new boots in. Highly recommend.

The staff was extremely helpful and informative. I’ve had multiple pairs of red wings and have only had a few complaints about and they helped fix the situation immediately. I don’t see my self going to another boots store let alone a different red wing store.