Bank of America (with Drive-thru ATM)

Love this bank the ladies here are awesome and helpful they always make me feel welcomed!!

Every time I come into the bank I am amazed at how great their customer service is no matter the time of day or how busy they maybe. However, I normally don't post reviews but Anthony Mingo has gone above and beyond on several occasions. That's why I am writing this post today. He is always so patient, professional and knowledgeable. In these days and times it is nice to know that some companies are still taking customer service seriously.

I had an issue with one of my accounts at Bankofamerica so I called the branch in Petersburg VA. Anthony answered the call and was very courteous . He patiently listened to my issue. He suggested I come in and ask for him. When I got there and met him he was very friendly, very professional and extremely efficient. It didn’t take him long to discover the source of my issues and promptly determined how to resolve them. He also went beyond by assisting me with updating my accounts. Anthony deserves to be recognized for his professionalism, his knowledge and effectiveness in customer satisfaction.

I am not a current BOA customer; however, I came in to cash a BOA check that was written to me. The tellers, especially Anthony, were very courteous and quick. I felt like my time was valued; and he even offered me the option of opening my own account with your branch. I declined that day, but I am definitely considering it in the future.

The people here are so nice! Everyone had mask on, and it was nice and clean! A lady with short hair, light skin and probably about 5'4 helped me. She was so nice and helped me right away! I would definitely would recommend this bank, one of the nicest banks I have been to.

Anthony Mingo is the best associate there! He helped me get me banking needs in a timely fashion. I appreciate customer service like his. it makes me want to continue to bank with Bank of America

The branch manager has ALWAYS been wonderful to work with. She works diligently to help me solve any problems or issues. I have followed her to each location she works at because of her commitment to her customers.

I was assisted by the best person Mr Anthony Mingo. I made my request and it was handled with cate and efficiency. I felt my time was valued and will definitely return to the branch. I’m proud to bank with Bank of America.

Love company 💘 always smile willing answer any questions ..never had nothing negative to say about them.

This branch is excellent !The staff and branch manager were very professional while helping me open a account .And I look forward to bringing them more business.

I love this branch!!!!! Always a good customer experience. Mr. Mingo is definitely a great representative.

I am very pleased with the service I received from Anthony M. He was very pleasant, and polite, and was able to handle my transaction with ease.

I had a wonderful experience at this location! Mr. Anthony Mingo was such a big help with my financial needs! Thank you so much, Mr. Mingo for your help!

Mr. Mingo was very helpful when I had some issue on my account. Very professional would definitely recommend 10 out of 10.

The fact I can deposit my check by phone is great saves me from going inside. The only complaint I have is that it's a lot of work to get the right lighting

Great customer service! Helped me with my account without any problems!

Great bank, have been improving last 5-6 months ❤

Mingo was of great help with excellent customer service!

Great branch! Very knowledgeable, always helpful!

Great customer service provided by Anthony Mingo,