Taylorsville True Value

Went here today and while they were out of what I was looking for, the guy was very helpful upon me entering the store and saving me as much time as possible. Very knowledgeable dude and handed me an alternative option for my issue (I needed a 1/2 CPVC coupling, which they didn't have, but got the job done with two 3/4 adapters and a 3/4 coupling instead).

Would recommend. Amazing customer service.

I love this place. I am in there fairly often, and they are always knowledgeable about what I need. I am not a mechanical person, and the employees always are able to explain what I need and how things work, unlike a lot of stores that simply have clerks with no knowledge of what they sell. Always very friendly.

Hands down the best customer service. They greet you the moment you walk in and are always quick to help. The prices are reasonable. They might be a little higher on some things, but I'd rather pay a little more and not have to drive to the big box store in Hickory. You know the one.

Went in a few months ago, got a rake. The rake broke the same day, was using it hard, was going to take it back but didn't have time. Went in today to get a watch battery, they are the only place that has them, and mentioned the rake broke. Without even a second word they asked me to go into the back and get a replacement. Didn't ask for the broke one back, didn't ask anything other than to ensure I got one that worked. Even offered to give me a different type. That's good customer service! Highly recommend this store, they are what good old southern stores used to be. A real focus on the customer!

Mrs Kay has always made my visit pleasant. Always welcomed me back. I will pass tractor supply just for the service I get from this location. I am brand new to the area and love the experience I get from this store.

All top notch professional courteous folks here! Very knowledgeable too! Jeff, Tanaye, Kay, Daryl, and several others! Help you find it or figure it out. AAA++++

They were so friendly as soon as I walked on the door and came right up to me to help me as I definitely needed help in plumbing dept. She found exactly what I needed in a short amount of time.

I really appreciate the one on one service they offer. If I need help they get someone to help me. Staff is always very friendly. Great place

Great customer service. Several people spoke and asked if I needed any help.. Purchased some chain. Had to be cut to length. Price was good. Gentleman thanked me for coming in. Thank you. Good customer service is rare these days

Absolutely love this hometown hardware store. Extremely nice people and very knowledgeable.

Very nice people that work there, very helpful & knowledgeable! I will definitely be going back, instead of the big name stores! Although I believe True Value is a Big Name and We'll Respected Name!

Store was neat, clean, and well-organized. Prices were reasonable. Employees and cashier were most helpful in helping find items that I needed and in answering any questions I had.

It's so great to have a new hardware store in Taylorsville/Alexander County! Randy and his staff are very knowledgeable, and are there to answer your questions and help you. The store has a great inventory, too. Plus, no long lines to check out.

So glad this place is here. Better then running to the box stores. Very friendly and helpful.

Knew exactly what I was looking for. Didn't have the right color and the girl looked to see if they can order it for me. I was looking for black fireplace cement in a caulk tube. Other hardware big box stores said they don't think they make that.

Great selection and a staff that treats everyone like family!

The employees were very nice and helpful

I love this place. Staff is always very helpful and friendly. I prefer shopping here over Walmart because of the service. Alan is great.

Jeff and the staff are great, their service is fast and friendly, getting you just what you need and their prices are good. This is a true friendly hometown store!

Always great service here they go out of their way to make sure you have what you need.