Northwest Real Estate and Property Management

I had the pleasure of working with Sandra Guerra as my realtor, and I cannot recommend her highly enough. Sandra’s professionalism, market knowledge, and dedication were evident throughout the entire process. From the initial meeting to the closing of my home, she was always available to answer questions, offer expert advice, and guide me through each step with ease and confidence.

What sets Sandra apart is her genuine commitment to her clients. She took the time to understand my needs and preferences, making sure every listing she showed was aligned with my expectations. Her attention to detail, negotiation skills, and ability to handle complex situations impressed me greatly.

Sandra’s passion for real estate and her clients’ satisfaction is truly remarkable. She went above and beyond to ensure a smooth and successful transaction. I am grateful for her support and hard work, and I am delighted with the outcome.

Anyone looking for a realtor who combines expertise with a personal touch should definitely consider Sandra Guerra. She is not just a realtor; she is a trusted advisor and now a cherished friend.

This company is amazing. Anytime we ever needed things repaired, it was taken care of in a timely manner. They always answer my emails. They also return my phone calls in a timely manner as well. The staff are kind. We were interested in the Move Up program and Mr. Guerra and his sons took the time to meet with us personally to explain how it all works. I would recommend them to anyone looking for a home. If there were more than 5 stars these people definitely deserve it!

Doing business with Sandra and some other members of her team over the last several months has been a pleasure. Any question I had, and there were A LOT, she was able to either answer herself or get the answer for me using her many resources and promptly at that. I spoke with several different realtors and the information she was able to give me along getting us into a home we thought wasn’t at all going to be in our price range put her above and beyond other realtors that I had spoken with. She cleared her schedule and spent several full days showing me houses to make the most of my time as I traveled 1,400 miles just to go house hunting. Sandra continues to give me great input when I ask questions about being a new homeowner and even the area itself. Overall great experience with her and her team and would definitely do business again!

Copernicus and Northwest Realty is literally the best!!! I have been using his services since 2009 and they never disappoint. No one will work harder for you and your home, I promise you. I love that they treat each and every home like it's their own, the attention to detail to keep owners informed is above and beyond what any other property manager has done or will do. They try and hire the best when it comes to repairs and they always find the happy medium when it comes to quality and cost. I love that he personally is a Veteran and takes care of all his extended military family. He's a professional and I love his work ethic and I won't go anywhere else because no one will work harder for you or what you pay than he will. I have had many issues with the builder and the builders warranty because of default piping in the home. This is where Copernicus and his team had to literally worked countless hours even days to make sure that every detail of repair was to his and my satisfaction. Never once did they complain, ignore my calls, I was informed through email, phone calls, you name it. Last thing anyone wants to stress about is a home they are renting with piping issues and by the way you live in another state. Not me, I just called set up a meeting with Copernicus and his team and from there, everything else was taken care of. Trust is something that is earned which is why Northwest Real Estate has once again earned my business for my investment home.

My family and I have been renters of one of their properties for the last 7 years. They have been a wonderful property management company to work with. They have been quick to respond, and fix any issues that arose during that time. We are relocating out of state, and are sad to leave such a great property, and property management company. I would absolutely recommend this company to anyone looking to rent in San Antonio. They are all very friendly, polite, professional, and respectful of the fact that the rented property may not be your house, but that is your home.

I've been a tenant for a year now, I'm very happy with payment processing, maintenence requests and follow up times. The owner of the company will go out of his way for tenants, to get what they need.

Northwest real estate has been managing our property from March 2020. We were looking for good automation, responsiveness, communication and trustworthiness. After considering a few companies me and my brother decided this was the best fit for us. The owner Copernicus is user friendly and even with my brother overseas he made sure to make himself available for conference calls to discuss the company and how everything works. There has not been a time where we have been unable to contact the property managers assigned to us. We are now on our second set of tenants, both by this company with less than 2 weeks vacancy time. They also ensured to provide detailed reports with pictures of the property so there were no surprises. When there was an issue, we were immediately notified and the issue was remedied. The details they maintain are impressive, I recently had a concern and Corpernicus didn’t pass the review to his workers. He personally went over each detail and addressed each concern. I can say he is professional and personable. The transparency of everything is what I value the most, that and the care they have for our property and I know it isn’t the only one they manage. This was not a scheduled call, we had an impromptu meeting and we were satisfied with the discussion. The property we have we care for and having experienced previous property managers. I have no issues giving this company 5 stars. They are military friendly and user friendly. Highly recommend using them as they are automated and every transaction is recorded and can be recalled upon request. The pictures are the best part since we aren’t physically in San Antonio. We plan to purchase more properties, we have to search for the properties but not the property manager.

I live out of state and have owned a rental in San Antonio since 2012. We have been with this company since that time. Copernicus took over the company about 5 years ago. I have been very grateful for the level of attention that they put into managing our property. They are responsive, thorough, and Copernicus even answers his phone! I would highly recommend this company, if you are looking for a safe and reliable company to manage your property!!

I searched online for a rental property in San Antonio, Texas. I found a house in Alamo Ranch that was managed by Northwest Real Estate. Although skeptical because of online reviews, I decided to move forward with this home. We did all the paperwork remotely as I was moving from the Southeast. I rented the house unseen, and could only hope that it was in good of condition as what I had seen online. To my surprise, the house was exact to what I had seen online. To add, their online portal is very convenient and easy to use.

I rented this home for a duration of two years. In the two years I feel there were some communication issues with the office staff, but nothing that created too much of an inconvenience. During this time I had minimal maintenance issues, and although I disagreed with being asked to pay for a plumbing issue, I obliged. I worked with the plumbing company and the property management to sort out the plumbing related bill that I disagreed with. The property management owner, Copernicus, went above and beyond my expectations to do the right thing, and refunded the paid amount.

The older gentleman that came a few times to take pictures of the house was extremely nice. I scheduled to move out of the home, when the home owner decided to sell the home. When the home was placed for sale, Sandra & Laura, communicated the details regarding the showings of the home - they were very pleasant and professional.

While I had a few maintenance concerns and a disagreement, overall I was pleased as a tenant. Copernicus in my opinion has acted with integrity and treated me fairly and respectfully. That goes a long way with me. Copernicus, Sandra, and Laura did what they could to find me another home in the area, but unfortunately none of the houses found met the size requirement I needed. I took care of the home as I had agreed to, and upon moving out I received the entirety of my deposit within a couple weeks.

I moved to another area, but I would have definitely rented from Northwest Real Estate if a house with my size requirements was available. In the future I would consider utilizing Northwest Real Estate again, whether for a rental or purchasing a home. I would personally recommend them.

Northwest Realty managed my property for 5 years until I decided to move on from it. As a matter of fact, they were my realty company when I purchased the property in 2010. There is no one else I would utilize to manage a property. When I first made the decision to rent my property out, I knew nothing about what a property manager was. Copernicus Guerra and his team took the time to ensure I understood the process every step of the way. Over time, I have learned the secret to successful property management lies within 3 key factors. Those factors are accountability, availability, and communication. Northwest Realty goes above and beyond to provide all three. They make themselves available when needed. They hold not only tenants accountable, but owners as well. Their communication is top notch. They explain all leasing procedures in an easy to understand manner. They maintain communication with owners and tenants through text, phone, email, and even face to face when necessary. Do not hesitate to use their services for any of your real estate needs. They truly are a one-stop-shop, whether you are looking to buy, sell, or rent.

Professional staff, go above and beyond to streamline communication between tenants and owners. Exceptional service and timely response.

Everyone at Northwest is amazing! After dealing with many property managers I can tell you they are #1. We have been working with them for over 3 years now. From the big details down to the small ones they cover it all. They are excellent in every aspect of their business. Their team has the highest bar set so if you want the best go with Northwest :)

Amazing Company! I like the fact that I can talk with the owner directly via phone/ or Zoom if I ever have any questions.

If you are looking for a property management company that keeps detailed information/pictures/and videos, this is the company for you. I am always informed on any issues with my property before it could become a bigger issue.

I feel a level of comfort in trusting them to take care of my property especially since I don’t reside in the local area.

I’ve trusted all my homes with Copernicus Realty! Whether it’s renting or selling them, Sandra and her team offer first class service and always make me feel like their number one client! They are very responsive to all my questions and go over and above no matter the time or day to ensure I don’t have to worry about anything! They are also military and family oriented and always made me feel comfortable when I had to take my kids with me to meetings with them or had to accommodate due to my hectic work schedule! I highly recommend them to everyone in the San Antonio area!

Northwest has been managing my rental property since 2010 and I could not be happier with the service and support I get from them. I rest easy knowing my property is in good hands. This is especially important to me since I live on the east coast and have not been in the area since I left in 2010. I would not have rented my property for so long without Northwest being there to stay on top of things; 10 years strong and counting. Thank you Copernicus and team!

I called on a house which was managed by Northwest. I was assigned to a young man Tallyn Guerra who truly impressed me. He was respectful, prompt and very responsive. I really appreciated the transparency and patience especially during this crazy housing market year. There are more SCAMS, management companies that are exploiting the situation, and shady company owned homes than ILLEGIT ONES. Read the entire application before signing. Read the reviews of companies with BBB and Consumer Protection. These people will ruin your credit and take thousands of dollars from you. The law is not on your side. Best of Luck to everyone trying to find rentals.

Great service! I even went in and realized you needed an appointment to talk to someone, but yet they still took the time to sit with me and help me out. They really go out of their way to serve you! The property I rented had gone to a different service and boy was it a downgrade. Northwest real estate has been the best property management I’ve dealt with!

Northwest Real Estate did an excellent job with the Santa pictures. My son and daughter had their own one on one time with Santa and they loved it!! Santa was amazing and very engaging with the kids. The set up was beautiful and the pictures looked great. Everyone was professional and on time. I would definitely do this again next year. Thank you again Northwest Real Estate!!

Northwest property has managed our property for a little over a year. I have been satisfied with their service. I feel we have been blessed by them. They document well the condition the property is before tenants move in. Keep us up to date monthly with emails. I have used orltgercimpanies and really prefer Northwest Reality.

As a property owner that utilizes Copernicus Realty/Northwest Real Estate for property management for nearly a year (October 2018 will be a year) they make the process convenient! Tenant is able to pay online and I am able to receive rental income by direct deposit a few short days later. They are responsive and my over experience has been pleasant!