Cavender Chevrolet Service Center

Cavender's service department did an excellent job fixing the AC in our 2023 Suburban High Country. I expected the vehicle to be in the shop for a few days, but they completed the repair and an oil change/tire rotation in a few hours. They also gave me a ride home after dropping off the vehicle and were great at communicating with me during the process. Richard was also very friendly and provided excellent customer service.

I am blessed to have Denise as my Service Advisor. She has a great demeanor and outstanding customer service skills. Realizing that duplicating an issue with my truck is going to be a bit challenging, she scheduled an appointment with the maintenance foreman to help troubleshoot the source of the noise.

One of the best dealers. Had a great experience buying my truck here, just had my truck’s second oil change done today. Always friendly, I’m in and out in no time. Going to start taking my wife’s car here as well!

I’m extremely pleased with my Service Advisor Denise for taking the time explaining what preventive maintenance procedures I should follow on my 2004 Corvette. I have taken her advice, and Cavender replaced most of the main fluids in the car last year.
A few days ago my Check Engine light came on. I made an appointment with Cavender Service Department. Denise scheduled my service, to include radiator flush/Transmission fluid change (preventive maintenance), along with oil/filter change, and to check issue with Check Engine light.
The service technician was very knowledgeable with prompt updates about my vehicle repair work, including video of the problem (sparks plugs/wiring needed replacement).
Dealing with Cavender was a pleasant experience, and I’m extremely pleased with Service Advisor Denise, and Jace (including other technicians) from the Service department that worked on my vehicle.
When I drove the car home I said WOW! I’M IMPRESSED: My 19 year old Corvette idles smooth/has more power, and runs better today than when I bought the car back in June 2010. It now drives like a brand new car from off the car sales lot.
Thank you Cavender Service Department, and to Service Advisor Denise which is greatly appreciated.

Had a smooth experience with the service I had done on my truck. My sevice adviser Terry, kept me up to date on the status of the repairs. I got my vehicle back on the date and time it was promised. The repairs were under warranty. The dealership took care of everything. The on-going auto workers strike caused a delay in getting the parts in. However, Terry kept me informed and promptly called me when the parts arrived. I'm back on the road.

Jason in service department is the epitome of customer service. He has a positive attitude and makes the customer feel truly cared for. He went out of his way to assist and that is hard to find these days. He is a true asset to the organization

Richard at Cavender's was awesome. He got the tire, prepared it and then had me return so it could be put on. He knew I had to be somewhere that afternoon and he made everything easy and I was able to use my car. Thank you to staff at Cavender's.

Terry Shaw, my service manager was excellent. Got the car in earlier than expected had to order parts state on. It got the necessary parts but communicated with me all along the way the work was done exceptionally well and got the car back for some very important family meetings I have used Cavender for years. I will continue to use them and recommend them.

Had my first oil change done and tire rotation. Contacted the service center to let them know I was do. Set up a time and went in waited maybe 5 min at most for them to get me in . I was in and out in less than a hour. Very Satisfied with the service and the people at Cavender Chevrolet. Highly Recommend it !!

On the plus side - great customer service. They took care to protect my vehicle by using a steering wheel cover and paper floor mats and were extremely attentive and friendly. The job was done quickly and correctly. The negative side - I thought $91.00 was a bit high to install 2 new wiper blades.

I didn't have to wait long at all. Richard was very courteous and let me know right away when my car was done and ready.

Jose made my scheduling a very simple experience. He was able to have me in and out. His customer service was amazing. He attempted to help me with the “myChevorlet” app as well. Most importantly he was able to ensure me the best deal for the work performed. Thank you Jose and Cavender Chevrolet Service Center in Boerne.

Everything went very smoothly from my initial phone call asking for help to the end- Jason Luna was extremely helpful. He helped with my extended warranty. Kept me informed, very thoughtful and pleasant to work with!!! Thank you for making a stressful situation easy to handle!

Set up the oil change and tire rotation on the new truck while checking out the 2023 Suburban! Dropped the truck to service, was taken care of perfectly and brought up to the front while I was finishing up paperwork on the suburban! Love this location not only for services but also wouldn’t take my business anywhere else to purchase a new vehicle! Boerne location is the best!!

Terry Shaw quickly assessed my current issues and estimated the service would take just a few hours. My oil change and tire rotation was accomplished quickly. In addition, an issue with my tire sensors was resolved as well. This afternoon I received a call indicating my vehicle was ready for pickup. Overall, I’m totally satisfied with Cavender’s service department. They have always come through for me and have properly maintained my Tahoe for the last 17 years. You can be confident Cavender Chevrolet will take care of your service needs. Bruce Simonds.

My wife and I had a great experience with Cavender Chevrolet. We have been to every Chevrolet dealership in San Antonio for service and maintenance and they are the best.

1. Great customer service on the phone to make reservations
2. Quick turn around time on your vehicle
3. They drove my wife back to our place so she could wait at home
4. Great prices
5. Great job following up and updating on the situation of your car via phone calls

This is our place to get service from now on. We highly recommend!

Driving through to West Texas. I got an emission warning from my truck.
Mr. Jason was able to help me right away. He was courteous and very helpful and understanding of my situation, got my truck in immediately.
I recommend this service department very highly.
Thanks to everyone at Cavender’s Chevrolet. 🙏🏻🙏🏻🙏🏻

I am super pleased on how well Cavendar Chevrolet conducted my service with my vehicle. I highly recommend the Service as they go above and beyond each time.

During my last visit I had my Chevy Tahoe start giving issues with Pully. Once I went there they told me it would take a couple days to diagnose which was faster then every other dealership wait times. Within 24 hours I had an update on what the issue was and within 48 hours I had my vehicle back and repaired.

They were even nice enough to shuttle me back and forth to the dealership so I can drop off and pick up my vehicle.

Thank you again for this great experience! I will return in the future and highly recommend service at this location.

Cavender Chevrolet Service Center (Terry Shaw and Wayne) BOTH went out of their way to provide exceptional service in completing my GMC diesel truck fuel system repair. They were ready to see me before the flatbed had even off-loaded the truck! I genuinely felt prioritized and received one of the most seamless service experiences ever. Genuinely appreciate them BOTH!!

Took my car to get an oil change and Jason Luna made sure I was in and out in no time. Excellent service from him and the team, will definitely be back for all my service needs