rue21

I ordered a bunch of stuff online and a lot of it didn’t fit- so i went to the store front in the mall to return it. I got lost and spoke with a nice women on the phone who helped me find it. When i got there she was so helpful and extremely patient with all the items i had to return. thank you again for taking the time to do this instead of me just sending it back. All of the employees were very friendly!!

The ladies at this store were so helpful and kind. I'm bummed that I didn't catch any of their names to shout them out, but one was blonde and seemed like management, and another had an accent. Thank you ladies! You made our visit to your store very pleasant and enjoyable!

Great customer service! Everyone was friendly and so willing to help. I will definitely be back to shop.

I grabbed 3 pairs of jeans I absolutely fell in love with after trying them on. I only left with 2 because the manager accused me of tag switching because the tag said 20$ and it rang up as 45$! I got it from the clearance rack! All they were doing was sitting around, I had to get a changing room myself, and then they had the audacity to accuse me of that after they’re weren’t even paying attention to anyone? Never going there again!

The manager implied we were tag switching when an item from the clearance rack rang up for full price despite being marked on sale. No one helped us the entire time we were there, and the store was dirty/disorganized.