Express

I was impressed with the customer service I received today at Express. I am so conditioned now to receive terrible customer service as the norm that I was quite pleasantly surprised to receive very good customer service during my purchase experience. An employee on the floor helped me to find an item that I had seen on the website and even asked a manager to help. And during checkout, the lady checking me out went above and beyond. She was friendly in a proper professional manner and genuinely seemed to care about me as a customer. She helped me with my rewards and to find a missing item I was trying to locate. I was impressed. There seems to be a lot of negative reviews for this location so perhaps they're trying to implement changes. Regardless, I had a good experience.

Jose was amazing! He assisted me with my suit jacket today and I am very grateful for his help. Thank you Jose!

40% just about everything in store right now.

What're you waiting for!

Hurry! Before the sales, get sold out, and you're stuck wondering about the sales that could've been.

I am mainly reviewing Iris, the manager here. What great customer service. She was super helpful, walked around with me to find the right jeans, matched my online order price and offered to cancel the online order for me! All with a sunny disposition.
The express jeans and high wasted pants in pastel colors are great!

I visited this location today to make several returns from different orders, and Nikki showed phenomenal customer service! She was patient, knowledgeable, and friendly throughout the process, and went above and beyond by reminding me to input the phone number associated with my Insider account and discussing different coupon options with me.

The store was clean and well organized, but the overall standout (and my reason for submitting this review) was the customer service I received.

Kait was hands down one of the nicest people I have met and gave me great recommendations on what pants I should buy. She took the time to make sure the pants fit both vertically and horizontally, and made dang sure I looked good in them. 5/5 store, 5/5 customer service, and 💯 I'll be shopping here again. Give this lady a raise and higher her an assistant so she she can keep up the great work!

My wife found a few items and accessories here. Good stuff!

My new favorite place to shop! Quality and designs of material are great and the deals involved with signing up for free are AWESOME! I went in today to buy a pair of shorts, and I had a monthly perk that entitled the shorts to be 100% free! No lie i was so happy. This place wont rip you off with silly "bargains" youll actually get good deals. I like to shop online, but the staff helped me exchange somethings that didnt fit in a fast and friendly manner today. My favorite place by far!

Gabe made the experience absolutely wonderful. Despite being inundated with the after-Christmas crowd, he expertly managed to help us find the right size attire. Thank you for your friendly and attentive customer service, Gabe. We'll definitely come back to shop at this Express in the future.

Great store! Found quite a bit of clothes I was excited to try on. First store I’ve walked in and found so many likeable finds since the pandemic hit. I’ll be back regularly!!!

I love their 1MX Shirts as well as Denim! Best fitted and slim dress shirts and life time lasting jeans.

Thanks for excellent customer service, not only do the employees treat you well, but I love that I get an email after my purchase ;0) Pretty Cool!

Love MK! Great brand and fantastic products! I am never disappointed.

It's the best. Great clothes and service

Very nice staff , especially the manager she is awesome !

An eclectic collection clothes, great choices and great prices

Great looking clothes and friendly staff.

Love it

Great customer service.

Nice