Master Auto Repair

I live 90 minutes away but was in town for a conference when I experienced trouble with my car leaking antifreeze. Thankfully my friend and local American Family Insurance agent, Jeremy Vacca, recommended I take my car to Master Auto Repair. The staff was great from phone call to appointment! Friendly and knowledgeable. It can be intimidating taking your car to an unknown mechanic especially as a woman traveling alone but the staff at Master Auto Repair made me feel like a longtime customer! I would recommend these folks to anyone needing auto service in the Collinsville area!

They got me in right away. Diagnosed my problems that other merchanics missed and my car hasn't run this good in years. Will be coming back in the future. Reasonably priced for the amount of work they did as well. Thank you Master Auto Repair.

They did my wife's alignment and rotate upon my request. Drives 1000 times better. If there ever is a job I'm not capable of doing myself ill always take it to Master Auto Repair off Vandali in Collinsville. Thanks guys!

I was recommended to this place thru AAA. alternator problem in my 2017 chevy malibu. I was at work and had it towed there. They did diagnostic and quickly found the alternator problem. (Which was supposedly replaced the friday before) they replaced the alternator and recommended certain ideas why the problem occurs so often. Good with answering the phone when needed and seemed knowledgeable about newer vehicles.

Totally recommend this place for all auto repair needs. They do a great job and don’t try to beat you up on the price. All around great experience!

Fast and reliable service. Staff was extremely professional and the owners are just downright great people. They accommodated us after a blow out tire in Missouri. They where able to work on the car immediately allowing the remainder of our day to be spent elsewhere.

Staff is friendly, the work is efficient, and the price seems about right. I've been here twice, both for a Fiat 500, and despite the difficult nature of this delicate machine they have managed to fix it and keep it going. The only thing I regret now is buying a Fiat, but I don't regret bringing it here. With any luck, I won't be back but if I have a problem I know where to go. Note: pay with cash or debit because credit cards have a % charge fee.

Good staff and perfect work for car maintenance

I have taken my car to Master Auto Repair several times and have always had excellent service. The staff is friendly and the service is prompt. I have never had a difficult time getting an appointment and they have always worked with my schedule. I haven't had to use their loaner car service as yet but it is a great feature!

My parents use them also and have always been pleased with the work they do.

Absolutely the best auto repair I have ever been to. I live almost an hour away but will drive to this location because the service is so amazing. They didn't replace my brakes even though I was told by another shop months ago my brakes were coming due in a few months. The guys at Master Auto Repair looked at them and told me the TRUTH was that I had over 50% life on all of my brakes. Just absolutely standup business people. Won't go anywhere else. Extremely great pricing to boot!

I cannot thank these guys enough. Traveling and had something in the tire. I looked up AAA tire repair and they were the first to answer the phone. Took us right in and repaired the tire. Kudos.

I have had both of my cars serviced at Master Auto Repair and have found the staff very knowledgeable, professional and friendly. The repairs were made while I waited and were timely. They would have given me a loaner car had I wanted or needed one, but as it turned out, I had the time to wait. Not many shops will do that today. I also appreciate the free roadside assistance for 12 months since my last service, and the coupons for a discount on my next service. I will definitely be back!

I have been around several different shops in Collinsville, and this is the only place where I feel I was treated fairly and with respect. My car had an issue that could have easily been exaggerated and I would have never known the difference. They charged me fifty bucks for something I was expecting to pay five or six hundred for. These guys are honest and do an excellent job. I will be recommending them to whomever needs a car repair. Thanks again guys !

I would not go anywhere else to have all 4 of my cars worked on! Master Auto Repair is fantastic! They are professional and friendly putting the customer first. They don't pressure you into getting things fixed, they explain what the problem is and what your options are. They are honest. Love going where everyone knows your name!!
Another bonus is they have loaner cars. When you call to make an appointment they are pretty quick to accommodate you and your schedule! Love Ed, Kevin and John and the guys in the shop! Thanks for great service and just being the best guys to work on all of my cars!

Laura

💯 quick and 💯 reliable. Had my bearings blow out. They set me up with a tow and then found that my sway bar was cracked. Informed me of the problem and had my truck fixed in 2 days. Also found the best deal on parts. My vehicle will only go to this shop for everything from tires to repairs. Trustworthy buisiness in my opinion. Love these Guys

We were visiting from out of town and we ended up with a shredded tire. They found us when the match and fit us in their busy schedule to get it swapped out in less than a day. We are very grateful for them fitting us in their busy schedule and getting us on our way!

I recently switched from a 96 saturn station wagon to a hybrid and needed some breakwork done. The staff are very friendly and helpful. The prices are honest and the work is great quality. I also had a maintenance light that needed checked. They had everything fixed and ready the same day. I was called each step of the way. I would highly recommend Master Auto Repair.

They took me at my appointment time and did a GREAT JOB taking care of my vehicle.. I recommend them 100%. They are very nice people with GREAT CUSTOMER SERVICE. THANK YOU MASTER AUTO REPAIR FOR DOING AN AWESOME JOB.

Extremely helpful and friendly staff. Some of the best pricing, reliability, and quality work! Fast turn around, too. Highly recommend if you have a Mercedes Benz!

Great people work here. I took in an old 1972 351C block because of some stuck bolts I couldn't get with my tools at home. They got it off with no problem, they didn't charge me for anything. I had planned on paying for the use of the tool and a few minutes but they wouldnt let me. Definitely where I am taking my business from now on.