Clark Plumbing & Heating

Clayton was great. On time, competent, quick, friendly. He had the parts on his truck to fix kitchen faucet and was in and out in 20 minutes. Give Clark a call if you need some plumbing work done. Good job, Clayton!

They are pricey, but the work is done quickly and professionally. Good, solid work, and they stand behind it.

Not good at being on time. Not very good at communicating with customer. Installed toilet well.

Clark came out twice - once on 09/18 to diagnose a leaky water heater and on 09/20 to install a water heater we purchased locally. 9/18 was one hour of work and 9/20 was three hours. The work was performed fine. The technician was respectful and courteous and did great work. Thank you, Joe. Unfortunately we were overcharged for the technician's time (five hours). Apparently they charge for drive time To and FROM a job. Wow, really?

I paid the $700 bill in full and then I called Stephanie on 09/20 (office manager, I believe) to discuss this with her and she agreed to a partial refund, Stephanie agreed to refund us "$100 -125". She said they should have mentioned the drive time charge on our original phone call. I was happy we had come to an agreement and I hung up satisfied we were being charged fairly.

On 10/3 we received a $69 check with a LENGTHY note attached. The note made several inaccurate statements about the technician's time. No need to make this review any longer.

The management at Clark Plumbing admitted they overcharged us but didn't refund us what they said they would. I won't use them again and I would not recommend them based on my conversations with their office manager and billing practices. -KG

Overcharged for simple tasks, would give zero stars if i could.