Merlin Complete Auto Care

I took my car into Merlins and they had it diagnosed and fixed in the same day. The best part about it was the price. They didn't break my bank account. I will continue to use them for my vehicle needs and I would definitely recommend to anyone that needs their vehicle fixed. I used the East Peoria location and the man in the office has great customer service.

Kenny is amazing and so is Drew with the mechanics . If you want professional car service with people you can trust then go see Kenny at Merlin’s 200,000 in East Peoria.

Great service and excellent custome service. The crew at the East Peoria location are always responsible and committed to providing the highest quality service. I continue to recommend this location to others, when they need help with their vehicle needs.

Always love the friendliness, promptness and thorough explanation of what work needs done. Drew is the best! Honest, reliable people. Love this place!

Always very courteous and very on point with any repairs decent with prices. It's the only place I currently trust my vehicles with.

Have taken our cars here more than once. Drew is always very informative and helpful. Fast and effecient.
Highly recommend.

Oil change and tire rotation done on a timely manner, less than 30 minutes

Merlins always does a great job for us. They look to find cost effective solutions for our car problems

Kenny and the guys are always helpful and find ways to better our vehicle service experience.

Good service. Had a caliper go bad after a brake job a year ago. Had to pay for laber but brake warranty works well. Thanks Drew

About a month ago, I visited Merlin's to have some problems with my steering/suspension fixed. Within 24 hours of drop off I had my car back and it was good as new. I waited awhile to post a review just to make sure everything stayed okay on my car, and so far so good. They replaced my front suspension, repaired a tie rod and replaced the front tires as well. My car went from bouncing so hard it was giving me motion sickness to a smooth ride. It was costly, but the repair cost was on par with other quotes I had received. I took my car in at 1pm on a Thursday and was able to pick it up by 3pm Friday.

My only suggestions are to call to book an appointment directly, I tried to book online only for it to never have transferred to the store, but they were very quick to accommodate me. Also double check the hours with the store personnel, like most places I suspect the last two years have created circumstances where they are not always able to fulfill their posted hours.

They were very friendly and helpful. I will definitely be a returning customer.

Great Staff and Service!!! My car broke down while visiting from North Carolina. The local Hyundai dealership couldn't get to my car for weeks, so called Merlin. They were able to work on my car the next day!! The repairs were originally going to take 2-3 days, but they got it done by the next afternoon.

I've been going to Merlin's for three vehicles now. They have always provided me with great prices and amazing service. I make an appointment for both mine and my husband's vehicle's oil changes and take them in together and they have both cars completed and ready to go in a timely manner. They are pleasant, professional, and knowledgeable and they will continue to have my service in the future.

Amazing customer service. Problems with their scheduling program booked my appointment for the wrong day, and they were unable to be finished when I had originally booked. The manager promised he would take care of it that day and offered to discount the price of my Uber home and back from the final bill of the service. Every staff member I interacted with was very polite, and I was extremely happy with the service done.

They were very thoughtful, quick, and reasonable.

Great service. The manager Kenny goes out of his way, and above and beyond to make sure he gets the job done right. Couldn't ask for better business when it comes to making sure the customer is satisfied! Had a wheel bearing replaced and sounds so quiet now. Will be going back soon to check on new tires from Merlin's! Thank you Kenny

Great service and price. Cant beat it

Went in thinking I’d need extensive brake repair due to the awful noise they were making but turned out just to be a stuck rock. They removed the rock at no charge 😁

I’ve come to Merlin’s quite a few times just for my oil changes… But my very last visit was extremely pleasant. A gentleman by the name of Jake helped me and he was extremely helpful and polite! He took the time to explain to me about all the services that are provided there. I’ve never had any problems coming there and I can guarantee I will be a lifelong customer now!