M Health Fairview Sports Medicine Same Day Access Clinic - Fulton

I've been going to Fairview clinic for years and my experiences have been great for the most part. Mostly I've had x-ray and other services at the fulton Street building.

Great experience even w covid.

Ok place

Not impressed with anything about this clinic. We have a special case and was referred to a particular surgeon. The check in stations were rolling carts, almost like the facility forgot or didn't have a budget for desks.

It felt very unwelcoming and like we were just being led in like castle. When we finally got called into our appointment, 30 minutes late, the sharps container was on the floor, I'm sure this is an OSHA violation. There were bolts and screws on the medical cart in the room, I had my toddler with me and had to be extremely aware of him in an environment that should be safe.

The scheduling department never called us, we had to call them and the communication has been very poor.

The only reason I gave this a 2 star rating was because the surgeon was great. I wish I had another option for the upcoming surgery because I do not want to go here.

Been there about a dozen times and have yet to have even a decent experienc! Expect to arrive 1-2 hours early to find parking. It's ridiculous to have a "world class" surgery center without parking. It's ridiculous Fairview. If you care about your health go elsewhere!! Add 30 minutes for valet to bring you your car to add insult to injury!!!

I'd give 0 stars if I could.
1. Gave me a cost estimate without verifying current insurance information. Got a bill 4x the quoted price. The first question any billing specialist should ask is what is your current insurance information?
2. Waited over an hour to be seen. The Doctor was overbooked.
3. The prescription wasn't ordered in a timely manner. I was waiting the pharmacy and it never showed up! Then I requested for the medication to be sent to a different pharmacy. Nope. When I called the next day to verify that it had been transferred it they couldn't find it because it still hadn't been ordered yet.
Be prepared for incompetence at every step.

The orthopedic office was fine but it's associated with M Health Fairview so that's why I'm giving a one star review. This place is an absolute stain on The Twin Cities.