Ten Speed Spokes

Fantastic shop. I needed some help removing a pedal that was stuck, and Tom not only was strong enough to remove it, but he went through all the steps to ensure that the threads were all clean and straight. THEN, he wouldn't even let me pay him for the work. A great group with tons of knowledge. So lucky to have them in our community.

My experience here today was amazing. Great service, friendly, and super simple to get in and out during quarantine times, even though they were busy. 100% will be a returning customer for bike maintenance. Also the hours are quite frankly unheard of for a bike shop. 10/10.

We’re staying in Newport Rhode Island for the weekend. I googled bike shop so that I could buy a lock because I forgot mine. Stopped over at 10 spokes bicycle shop and I couldn’t be happier. The owner was very nice and he actually filled up the air in our tires, and gave us a free bicycle map and gave us a ton of places to ride to even let us park our car in his driveway. Huge variety of bicycles and accessories. Great establishment.

I am pumped about my purchase of a new bike from Tom. I have been road biking since the 80s and my bike was about 15 years old. I was out of touch with the new technology going on long rides against bikes with it. I had no idea what i was missing. I first went to Spokes shop to do a tune up on my old bike talking with Scott trying to get the low down on how to compare new bike models and gear sets. Scott spent a lot of time with me looking at what they had in stock and going online learning about all the options and brands. I then went home for 3 hours (it's big purchase) online to compare what I had learned with Scott looking at the brands I liked and comparing price, gear sets and brands etc..When I had narrowed it down and had a handle on what I wanted to spend, I brought my sheets and talked it over with Tom at the store. Tom talked it over with me and showed me other technology I was not aware of and suggested a bike I was first unsure of. But after his explanation on why it was the better move I agreed to except his advice and made my purchase. It's like buying a car and you know how you're never sure you can trust a car salesman. I am so happy with this bike!!! Man it's like going from a Ford to a Porsche. Tom you are the man!! Thanks for your great advice. I love the bike so much I have been riding as much as I can . I bought some new thermal gear and I am going to ride all winter weather and dry roads permitting. Peace!

Amazing service - and a great repair to my bike. I brought my bike to Ten Speed Spokes after the tape on the handle bars became soft and made my hands turn black whenever I rode (the result of the bike spending too much time in Florida and not enough in Newport).

My bike was not in great shape when I brought it in, the tires were low and I was just hoping to get the tape changed. I told them they didn't need to fill the tires, that I would bring the bike back in the Spring when it was time to ride. They offered three different types of tape and I liked the texture of the Specialized, so I chose that.

A week later, when I picked up the bike, the new tape was phenomenal (and felt really great around the bars) and the tires were pumped up. What could I do? - I put my bag in the car and took my bike for a spin around Newport's point section, down Washington St. and around long wharf. As it was November, it was a little chilly but well worth the ride on a beautiful Fall day on my bike that had been made perfect by the wonderful team at 10 Speed spokes.
Yes, I will bring my bike back to them in the Spring, and so should you!

These guys are the best! They always make time to help and are so kind and knowledgeable no matter how busy they are. I can't say enough!

Needed a rear spoke after mine fell apart changing a tire, they had a bin of cheap replacements to get me back on the road! Quick, cheap, friendly service. I highly recommend going if you are in need.

Great bike shop. Have been buying from them for over 25 years and have always had a good experience. Knowledgable staff and always willing to assist.

Plenty of bikes, parts and accessories to choose from.

After alot of research my wife and I bought our new Stromer electric bikes from Ten Speed Spoke. The Stromer was not something that was on my radar but luckily Specialize had not released there 3.0 at the time I was looking. While waiting Tom introduced me to the Stromer. I liked the Stromer because it met all three things I was looking for. 1. The 28mph under $3k. 2. Battery options. 3. Quality built.
Things that were a bit of a con was the weight and it required a heavy duty Thule car carrier.

Tom understood I was not a avid bike rider and being 6.2, 300 pounds I was not going to be riding around in some tight bikeing outfit, not even a goal. I am glad Tom listen to my needs and introduced me to the Stromer. I now ride 3 or 4 times a week and my wife and I look for new trails to ride like East Bay. I ride around Newport all the time.

I have had my Stromer for about two months and have had one problem and Tom found it to be a lose wire, fixed that day. Thanks Tom and team for the great buying experience, great service and finding us the perfect bikes.

Great people, very fast and easy, professional and very nice. 10/10 I would go here again and I would recommend to anyone looking for a nice easy bike repair in the Newport-Portsmouth-Middletown area

This is the best bike shop in Newport County. You will not be disappointed. Tom and his staff are great. They are fair and reasonable.

Tom was extremely helpful and patient with me and my husband. We went in unsure of what we wanted, and he helped us figure out the perfect fit. He did not try to upsell us at all. He has our business for life!

Scott at Ten Speed Spokes packed a bike to ship for me. They did an excellent job protecting the bike and it arrived in great shape. Thank you.

Incredible service. They don't just sell, rent and repair bikes - they are very active in supporting cycling on the island.

I like the bike I got it is good quality they tuned the bike up for me I recommend buying from here.

Great service and knowledgeable crew. Probably the best full service LBS I have been too. Thanks for your help on a busy Friday afternoon.

First time going there. Very friendly and fast. The price was great too. Thank you!

Nice, helpful local shop for quality new bikes for sale!

Repaired my tire so I could get back to riding quickly- thanks!

Great and fast service. They could not have been any friendlier or more helpful.