Owenhouse Ace Hardware West

Joe H was beyond helpful! He was calm, patient and thoughtful when helping with a confusing issue with our car key. He went so for as to continue thinking about the problem until he found the solution.
Thanks Joe thinking and caring!!

Great service, I was greeted and taken care of by the most attentive cashier your store has. Ms Kelly is great at customer service and she always has the most wonderful smile.

Quality, Quantity, and Friendly Service. Went to pick up a few items and some birdie treats today. I was impressed with the wide selection and tidieness of the merchandise. The staff was cheerful and helpful. It was a pleasant shop and visit. Thank you.

Ordered a Traeger for delivery in 2 days. Got a call almost immediately saying they had one ready to go and could assemble and drop off within the hour! Caleb showed up and got it setup for me - super sweet kid, really appreciated his help and great customer service! Awesome Ace location and staff!

Great hardware store. Everyone is helpful and so pleasant!

Ms Hawthorne went out of her way to help pick out the item I wanted and helped review and update my account. Excellent service!

Absolutely wonderful Ace! Extremely friendly and helpful staff! They had free photos with Santa and free cookies outside!

Well maintained and managed. Helpful and considerate staff, and the parking is great compared to the store downtown, off Babcock.

Chloe and Jordan always help us out that's why we are regular customers. They are an asset to the Ace Hardware company!

Unbelievable service. They had a woman at the front door telling you exactly where everything you needed was. Everyone was so helpful and I was blown away by the customer service.

We are always pleased with the customer service at Ace but today I want to give a special shout-out up to Taylor A in the paint department. Taylor was very knowledgeable and professional. We went in needing several tems and we had a few questions, he was patient and guided us. Thank you Taylor!

Chloe and Joe were amazing at helping me find the right paint color. Thank you both!

Carole and Gregory at Ace hardware West last week were most helpful solving several problems with the metal post for my bird feeders! They are real problem solvers and I greatly appreciate both of them. Thank you!!

Was helped by Ruby. She was great - friendly, helpful, and professional.

God bless the wonderful lady working in the plumbing department on 4/21/2023 at 2 PM who ended a three hour long session of me getting dragged by my dad to every hardware store within 10 miles looking for a specific part for a dishwasher. It took her ten seconds to find the part from his description. I didn’t get her name but I am eternally grateful.

Knowledgeable and professional!! Clayton went above and beyond finding our problem and was so helpful, he knew the inventory and how to fix the issue we had perfectly! He didn’t leave us halfway into it and stuck with us until we had everything figured out! Everyone here has always been great and I love this ACE. It’s where we always prefer to go for questions and products, always! I wish all businesses ran this way. A++

I think I am at Ace Hardware at least once a week. Between my wife’s property management company and us both selling real estate it seems like we are stopping by for some little do that or having he’s made a lot. It is always such a pleasant experience because the staff at Ace is always so nice and helpful. I totally prefer going in there as opposed to some of the bigger box establishments. What’s weird is they always seem to have what I need even though the place is not that big. I have purchased all kinds of things from yeti coolers to snow blowers and I have always had a great experience. Pro tip: they fill propane canisters and are probably the least expensive in town.

Great place with great customer service very helpful. Sawyer was very helpful.

Always my go to place in Bozeman. Quick service , very helpful and knowledgeable folks, and great advice . Been a regular customer since 1979!!!! Worth it to shop there!!!! Thanks Joseph for your wheelbarrow help today!

Great service! Always friendly & helpful.