Blue Ridge Meats-Front Royal

I am an Executive Chef with 40 years experience in the food industry. Outstanding service. We had several hogs and lambs processed at Blue Ridge Meats. The staff was extraordinarily friendly and accommodating. Calls were answered or returned promptly. The packaging is fully vacuum sealed. We were cautioned while handling the bone-in products that the bone could rupture the bag and to take care when handling the packages. Thanks for the 'heads-up'. The meat has been beautifully processed, the packaging is attractive and the taste is excellent. Our customers are raving about the meat!

Excellent customer service! We were very satisfied with our cuts!

Have never had a bad experience here. Staff polite,and animal aware. I have had had beef, veal, pork, and lamb processed by them. They DO get busy, BUT you have to be patient! Never had an issue with foreign objects or poorly wrapped or vac-packed meat. Have recommended and will continue to do so! I have used three other 'local' establishments, one of which I got someone else's beef! No one has matched their quality and animal compassion.

I have used Blue Ridge Meats for close to ten years now and never had a problem, staff are helpfull and both owners even when busy take time out of their day to help you in your choices.
A large number of local farmers use them for their meats that are then sold at alot of local farmers markets, farm stores and a few butchers in the area, I have never heard of any issues with the meat from here. Since using Blue Ridge I have very rarely (if ever) bought meat that wasn't locally raised once I had tasted it, as it is way better that supermarket/mass produced meats.
Now they can be very busy at times (which shows you how much business they have) so a little patience is needed but it is well worth it I promise you.

Excellent and skillful butchers, and their customer service has always been courteous and accommodating. They always fit me into a very booked schedule. I've taken lamb and pigs to them for three years now and plan to continue coming back.

A Great place to do business. Been with them for at least 10 years with no problems. Good people and a good product.

Awesome place, great owners/workers, and the meat is very good!!

Very knowledgeable and excellent butchers. I’m sad they are so difficult to work with.
However they are incredibly difficult and even though they try to make a personal connection- they are not customer service oriented.

Very poor service, from the owner too! She made all sorts of excuses and we still ended up with a poorly made product. Our cured products were only partly cured and items were missing from our order. We have enough knowledge of the industry so we were able to understand that they were profiting off of us more than they should have been. Not sure why they think that they can treat customers that way. It is one thing to make mistakes, another to lie about them and rip off your customer. Will never use them again for anything.

*Update* Found large chunks of hair/fur from an animal in our meat, also a small filing of metal! WTF!!?!?!?

*Update 2* One of the packages of chops was damaged prior to our pickup. Instead of re-wrapping, the person who found it just slapped some tape over the hole. Real professional.

We had been going here for a few months, sending hogs and steers. They were rude every time, especially the wife/owner, and I am pretty sure they kept some of the meat. It is total chaos; they were always late with the meat and the plastic shrink wrap popped on most of the bags. DO NOT GO HERE! Save your money and time.

To start off with this place is a complete joke the owners are not trustworthy they are extremely unprofessional and are so disgusting the way they process meat &. store meat and handle animals is extremely unsafe and the amount of disrespect and threats from this place is unacceptable .. I don’t understand why people keep Coming back. To add the way they treat their employees is truly heartbreaking. Please don’t support this business…

rude, and difficult to work with from the start. Owner always seems mad, short and defensive. Lots of mistakes were made, and somehow it was always our fault. Super disorganized. Hard to get decision makers on the phone.
Our customers complained of getting too little meat on hogs that we brought in that weighed 250-270 lbs. It was explained to me in a very defensive and condescending manner, that we made the mistake on our cut sheets, and so that is all we got, to make those cut sheets work out.

I've spoken to others who also felt their meat came back light, and just had an overall poor experience with them. Avoid at all cost.

My husband worked here for a few days because it's a terrible place to work. Shift supervisor made a threat to whip his a##. Tried getting his W2. Was supposed to be sent out end of January. Called 4 times claimed to have sent 2 copies out. How does mail coming from Middletown to Stephens City get lost on the way TWICE!! Will be reporting to IRS. Terrible place all together. Owner is very unprofessional. I don't know how this place is still open.

Unprofessional, Unorganized, and Poor Service. I would never recommend them to other farmers. We experienced mis-labeled & mis-spelled packaging, lost meats, forgotten appointments, and improperly cured meats and this is just the name a few of the problems we had. Owners never return phone calls, you have to keep calling back. When asked about the mistakes mentioned they only have excuses and never resolutions. The owner's wife is rude and entirely too pushy, we were told by an employee that she "makes up all the pricing for each customer". How is that ok? So i guess what she calls her "pain in the ass customers" get charged more? Not a good way to run a business. I wish them the best and hope they can change because the way they are running their business won't last long with service like this.

I took two sets of pigs for slaughter here. the first they messed the order up COMPLETELY! When I listed my concerns, they treated me like a criminal, A CRIMINAL... when I made the mistake of going to them again, they let the carcasses hang for 14 days, 14 DAYS! And they added extra charges to the bill, and STIlLL treated me like a criminal. I have never seen such poor customer service in my life. By the way, my friends went to them and experienced similar problems.