Publix Super Market at Bay Street

This is an overall quiet and organized Publix with friendly staff- I really like this one, and it is so convenient for my office location- grab some sushi for lunch and go! My criticism for Publixs' in general would be to stop wrapping 95% of the produce in plastic :)

I must say that this is my first time posting a review (compliment or complaint) about anything, but I was kinda having one of the roughest days I have had in a while and being a former Publix employee (warehouse DC) it becomes very easy to blame and complain about every aspect of service at Publix. I bought a gift that I expected to be activated immediately for use while shopping at Publix and it wasn't so (with a receipt) I became very frustrated because customer service didn't seem to care at all that I had just spent my money for it and offered no solution but to demand a Manager......The acting manager Ms Shanti Harris restored my faith in everything a customer should expect. She took my card, my receipt, and my information and by the time I was done shopping she found me in the store and informed me that she had called, corrected and restored what I paid for. Sounds simple but I've never experienced that type of service. Thank you Ms Harris for restoring my faith in my hard earned money!

Great products. The store in Sarasota was crazy being on the second floor, using special escalator to move the carts. Being in Sarasota the prices were not bad.

Best Publix I have ever visited. The staff is so friendly and helpful. The store was really clean and organized. Nancy and Abel in the deli were amazing and made us fantastic subs! The manager was so personable and nice!

It's fantastic! Two stories, with a parking garage underneath...in Florida this great..cars can become dangerously hot. There are elevators, escalators and stairs. When leaving there is a special escalator for your cart or take in elevator. It is super clean, well stocked with friendly employees.

This place has great staff! I got there kinda late on New Year’s Day and they were closing soon but instead of turning me away they rushed me in and were like “hurry hurry get in!” It was so sweet and kind and really shows they like their job and care about the people who come in their workplace.

I love their shopping cart escalator; so you don't have to wait on the elevator. Good quality deli items and regular items.

2nd floor and parking garage, which is different from any other publix I have been to. However, there is lots of signage, which makes it easy to navigate your way in and out of the store.

Gabby, Michelle & Hoen in the pharmacy have become valuable members of our Healthcare team. One or another of them have called or found us in the store with a question, to tell us or to warn us about medication issues, etc. They are all incredible people who go well above and beyond to care for their clients/patients.

One of the things I've noticed throughout the years about Publix that other grocery stores don't do?

They adapt their stores to reflect the local areas.

This Publix was in a Sarasota neighborhood and was a two story store.

The bottom was a parking garage and you either use the elevator ,stairs or escalator to go up to the main floor.

The unique method they get you down to street level with a special escalator is innovative. You can also use an elevator to go down also

All the workers are pretty W, jenna was very standout. Helped me find the items I was looking for. Give her a raise 💯

Store clean..well stocked. The employees are friendly. I love the ‘buy one, get one free’.

A great super market with a huge selection. It's big with good spaces between the aisles. Very clean and very nice. Both inndoor and outdoor parking. The store is at the second floor.

I love Publix and this store is no exception. Always clean and well stocked this store also has some of the friendliest, most helpful employees that I have ever encountered.

I've been shopping there since about 6 years ago. I have always loved it. It is the only Publix in Sarasota with a escalator its pretty cool and laid out nicely

Excellent service. Great pla e to shop. Clean. And safe!!

Yesterday became a Solid Gold 5 Star day at Publix Bay Street when the manager and a colleague helped jump start the car of an elderly shopper who'd been languishing in the garage heat waiting for AAA to arrive. It was wonderful to see his worried and exhausted expression turn to hope and relief when they started to connect the jumper cables. I was very impressed with Ron and Jonathan respectively and how kind they were to the elderly gentleman. Thank you to all the great staff at Publix Bay Street, especially Ron and Jonathan! You helped so much!

Service with a smile and my cold cuts were perfectly cut by Nicholas.

Love the escalator you need to take to get up into the store!

Store is always clean. Good service; good specials ..look in the local paper or online. I like the self checkout here but don't see a self checkout that accepts cash. This option works well though.