Walgreens

Today I went into a Walgreens just to get a bottle of water and a pack of cigarettes. I actually also picked up a set of wireless Bluetooth Skullcandy, headphones ( I never could’ve afforded these at regular price )
To my excitement I actually saw the headphones marked for $20.79. I was thrilled however when we got to the register I sadly found out that they were put in the wrong place and that they were actually somewhere in the $40 range possibly a little more they happen to have been put in the wrong place and marked with the wrong ticket. I was so disappointed
The cashier John jumped right to the rescue and called the manager over to see if there was anything that could possibly be done. We were both thinking, maybe 5% off something of that nature
However, the managers jump right in and follow the policy like she was supposed to. They were marked for $20.49 and we’re actually marked in a locked section where you would need a key be able to get to them the manager by the name of Veronica honor of the $20.49 they are advertise for a certain price. Then you should pay that certain price it was a valuable lesson for the young cashier to learn. He jumped right into help his Walgreen customer. He made sure this Walgreen customer left satisfied and confident that Walgreens should be my neighborhood pharmacy. . He did an awesome job as his manager Veronica following policy as management she actually lead by example for her team

Go Walgreens !!!

I'm very grateful for the kind, efficient help I received from the pharmacy today when I called them about my covid test results. I'm returning to Europe this morning and my test results did not arrive. They immediately found the problem (a computer problem) and had the test results sent to me. I received them 10 minutes later. Thank you so much for your kind help.

I pulled up at 8:02 to pickup a prescription. The closed sign was up however they just closed 2 minutes earlier. People were still walking around and completely ignored me. Not even a "I'm so sorry, we can't help you". They wouldn't even make eye contact. I had my Dr send the prescription to Amazon Pharmacy and they delivered it the next day. Now, when I hear a retail outlet complain about Amazon ruining their business I'll just site this example. It's not Amazon, it's the retail business just giving it away.

Went in before work to print some photos off of my phone for my best friends bridal shower thinking it would be a quick process. Told me it would be an hour to print 10 photos even though 3 people were in the store. Manager Jessica stormed off from speaking, rudely, with a customer at the checkout and completely ignored me when I tried to ask her a question. Called back the next morning to see if my photos were done as I never received confirmation. The man who answered the phone was so rude and said “well did you get confirmation they were done?”. I told him since I put the photos in the previous afternoon they should be done by now. He hung up on me and I never received any information regarding my photos. So, last minute I had to call a different Walgreens who, thankfully, had WAY better customer service. If you need a Walgreens find a different one because this one is so below par on every aspect of customer service.

Will be contacting the Florida board of pharmacy to voice my opinion and get my issue resolved. Have a wonderful day.

This is the worst Walgreens store I have ever been to as far as organization, stock and customer service. Also their prices are ridiculous.

The black manager at the Walgreens was so rude and refused use service we were trying to get gifts for our nieces birthday and refused to help us with the birthday cards ontop of that she was slow and refused us service. I would never go there again. I would like Walgreens to investigate why they would hire someone like that. By the way I’m black mad I’m writing this review

Showed up for a scheduled vaccine, with the idiots running Walgreens confirming the appointment by email and text. Showed up and their pharmacy has been closed for two days! The employees were nice and frustrated that many customers had appointments and were not told that it was closed.
You would think that the Walgreens would not waste your time and inform you that they had no pharmacist in the location.
Go to CVS, better service and not run by idiots.

Open til 10 posted on the door, online and on Google.

8:45 doors closed. Lights off.

Get it together Walgreens. Does corporate even care anymore?

In this place a person named Yvette works, this worker talks to customers in a very bad way and does not smile at all, and if you ask her for help, she is not happy when she helps find some things that any customer might need. She makes her eyes wide eyed at you and gives attitude same time when she speaks to make you feel scared. A verrrry uncomfortable store!

I've been buying in that place for more than 5 years, and lately they beginning to be so rough and rude.. they need a better customer service... even the cashier for all the time always be so nice is getting g bad too... is a pity...

Cary is very RUDE and IMPATIENT to customers who are paying. Why did you hire someone like him for a customer-service role? Can management please fire or re-train him?

I know Walgreens is generally trashy when it comes to being in the city, but this is next level bad. Fix your disgusting store.

Just to check on testing kit availability I tried calling the local number. Still got an automated computer who didn't understand my request but refused to let me talk to someone. Fine then, don't take my business

Awful. Refused to give covid booster despite my being eligible and having made an appointment online because they were unaware of the latest cdc advice.

El empleado John es la persona mas grosera y resista.
Hoy a las 3:20pm le hablo de muy mala manera a una señora con sus dos bebes solo por no escucharlo bien.
Siempre tiene una muy mala cara.
El empleado John es un empleado pésimo para la tienda

Es horrible la atención de este lugar, llegue a las 10 pm a buscar una leche para mi bebé recién nacido, cuando llegue las formulas estaban bajo llave y buscamos la manager y ella dijo perdí las llaves no puedo hacer nada 👎 muy mal servicio y muy mal como se expresan con los clientes.