Stephen Mitchell - State Farm Insurance Agent

Johnna Lunsford was exceptional in all areas of our insurance needs transaction. She is the best. Thanks Stephen Mitchell for having her on your staff at Stephen Mitchell State Farm Insurance Agency

Like I told Heather, Stephen has assembled a very good team. Everyone I talk to there are very professional, always courteous and consistently provides an optimal customer experience. I could possibly find lower rates if I searched but I have no desire to. I am happy where I am.

State Farm insurance for me has always been higher quality customer service. The staff here has exceeded those expectations. They always take their time to explain options, in a way you can understand. They’ve never pressured or pushed things I don’t need. Heather and grace have shown extraordinary and professional kindness and both have gone above and beyond to help answer my questions and build a policy I don’t have to worry, at an amazing price. I would and will recommend this branch to my closest friends and family. Thank you so much again.

I just want to say that Cameron at the Stephen Mitchell office is amazing. He was able to help me tremendously and I could not be more happier right now with my insurance service and premiums. Thanks Cameron for the Fantastic work!!

I found Stephen Mitchell State Farm office through a google search when I was shopping for a homeowners policy on an investment property. I don’t live close to this location but I was so impressed with the personal attention and quick responsiveness that I transferred all of my cars and home policies to their office. Heather is a great insurance agent always going above and beyond to make sure my needs are taken care of. 100 percent recommended!

I went in not knowing what to expect, I’ve only worked with one other insurance my whole 10 years driving and was paying way too much apparently. Anyway, I was greeted by the front desk lady, I didn’t catch her name, but super nice! I was then taken back immediately to meet Lina, she was the one who got my quote and wowza! It was $120 cheaper at Statefarm! So we were chatting and she even offered me other quotes on life insurance and house insurance. All that good stuff. And I’m still paying less than the other place I was at with the extras!! Lina was beyond kind and helpful, she made sure I understood the policies and was satisfied. Even the owner, Stephen came in to say hello and shake my hand. They went above and beyond. 10/10! Extremely professional. The best customer service I’ve received! Especially with my alternative look haha.

Jump forward to today, I got a postcard in the mail from Statefarm and goodness, they are the best! Lina and I chatted about an upcoming trip I’m taking with my son in 2 weeks and Lina even added a little P.S. wishing us a great time when we go! ❤ It’s the little things. Thank you so much Lina and crew! - Kaitland T. Vargas

My current insurance agent from a different company wouldn’t help me find renters insurance for son since he had a previous claim. I called my friend at Sate Farm and she was able to help me within the day! Plus the rates were significantly cheaper. I am working on transferring all of my insurance to them.

Johnna a was very helpful and made everything really easy!! Definitely will be telling everyone how amazing this company is.

I have to give this company and agency five stars. I was happy with my previous plan, but looking to reduce my monthly costs. Lina was one of the agents that did call me to review my coverage and show me how I could have more benefits for less money. I am very satisfied with the policy and the excellent customer service. Thanks again for the big savings, too!

Shopped around for new car insurance as it always seems to go up in cost when your term ends. Lina Baker with Stephen Mitchell State Farm was fantastic. She was able to get me a better rate on car insurance as well as bundle my homeowners insurance, saving even more $$. Lina answers emails and voice messages promptly and she had already taken care of several things I had planned on asking her to do, before I even got to it.

Stephen Mitchell and his treat are amazing! I recently was getting my teenage son licensed at the DMV and we needed help with some last minute paperwork. Stephen dropped everything he was doing, completed and printed the paperwork for us and personally drove it over to us on the other side of the county! The SF team has helped us out in other ways before too. You’ve got to switch to Stephen Mitchell State Farm!!

Lina Baker was wonderful to work with, professional and caring. We are new with State Farm Insurance. Looking forward to a long relationship.

Stephen and his entire office were incredibly helpful from the moment I emailed asking for a quote all the way through to the signing of paperwork, only a couple days later. Johnna particularly excelled with all communication throughout the process. All in all, State Farm was able to save me a significant amount of money over my prior insurance provider. Thank you!

The agent that spoke with me, Johnna Lunsford, was very courteous and attentive. She made obtaining a new policy over the phone, fast and easy.

Contacted State Farm for insurance plan when we added a new driver in the family. Heather was super helpful and knowledgeable and took the time and care to make sure we received the best answers to our many questions. We are very pleased with the kind service and plan provided for our family.

State Farm has been excellent in handling my recent claim. They have made what was a very upsetting situation go smoothly and have been very responsive to all my questions and concerns. Everyone in the office is always polite and knowledgeable with all my issues. I was a property and casualty agent for 30 plus years and know the importance of good customer service and relations and they always go above and beyond to provide excellent service and prompt answers to any of my questions. I would highly recommend them to anyone for car insurance as well as renters insurance. Their rates are lower than any other company that I have compared.

I've been with Stephen Mitchell for 10+ years and I highly recommend them if you're looking for a company that truly treats you like family and has your best interests at heart!

Thank you Stephen Mitchell && team for always going out of your way to make sure I'm taken care of!

All staff were accommodating, answered all of our numerous questions, and didn’t try to force us into a plan that didn’t work for us. They were genuinely interested in explaining the options and letting us decide what is best for our family. Highly recommended.

Excellent customer service. Been with these guys for years. Highly recommended.

I love paying my insurance online every month with no hassle ever.