Meineke Car Care Center

I had my check engine light pop on the day before I needed to make a 8 hour road trip. I called Meineke first thing in the morning and Denny the store manager advised they would diagnose the issue and could make the repair in the same day. I received an update within 2 hours of dropping off my car, and I approved the repair. The process was smooth, the repair was cost effective, and Denny was fantastic!

They were great. I was there for an inspection so I didn’t need a ton of help. Specifically I witnessed an interaction between technician Jason and another elderly customer. She was sharing some personal info and he was so kind and understanding. He helped her do the math to figure out how much her social security checks added up to to see if she could afford the repairs she needed. He was so patient and thorough explaining things. He told her to ask to talk to him if she needed anything or had questions. He was just so so kind and it was clear he truly cared about her. Truly phenomenal customer service.

Great at working to show what is being experienced with my vehicle. Excellent mechanic to customer help.

Went in because of starting issues with my truck. They took me on a ride to experience the vehicle and things that I mentioned. Came back to the shop and did a quick diagnostic. Gave me a bit of info on the parts that may need to be done. Next day was a message on parts, easily called and they provided ample information and why. There was no “oh and” type stuff. Third day I had my truck back. Excellent work! Highly would recommend. And I drove from Goldsboro in.

Had a great experience! Had an appointment for state inspection and was taken care of immediately. I appreciate not being coerced to add on anything extra, I did need a new air filter. I got a detailed text report showing the whole diagnostic results. The waiting room lounge was well stocked & comfortable and the front desk attendant was friendly and personable!

I can’t say enough good things about this particular location. I went in for my brakes and after a thorough inspection and talking things over with Jason Frey, we decided to get everything done in one day. Jason is not only an amazing person but he really explained the repairs and why they are needed. He was absolutely friendly, and while dealing with us he was handling several other issues but I never felt ignored or neglected during our interaction.
Jason made sure my car was ready that day and that I left happy. Big shoutout to Jason and his team for making this a great experience!!!!! I will definitely be using them going forward!!

Excellent service! Work completed in a timely manner and done right at fair price on my daughters pick up truck! Front desk attendant very professional, friendly and helpful! Given diagnostic of maintenance / repair needed as I suspected, nothing more! Was impressed and took wifes car in for routine maintenace! Had very good experience with that as well. An added surprise was the waiting room. Clean, well stocked with snacks,drinks, TV and even a Foosball table! Definitely will be back!

The folks at Meinke jumped through hoops to help get 4 new tires for my pickup. Their focus on customer service was excellent. I recommend them highly.

I recently relocated to Clayton, NC and asked my mechanic in Maryland if he had any recommendations. He told me to try my local meineke and I did. Was pleased with the professionalism and exceptional customer service. I cannot remember the guy’s name but he gave me a few recommendations for preventative care. I made an appointment for the service and I didn’t feel pressured like most places do. If you are not bringing your vehicle to meineke, then you’re not getting the service you deserve.

I went to Meineke for an oil change, tire rotation and a second opinion on some other work.
Oil change & rotation are easy. The additional assessment was much appreciated. It was determined I definitely did not need control arm replacement ($1200) but did need an axel seal (much less expensive). The works seems to have been satisfactorily done.
The only complaint I had was that they left drivers floor mat ladden with grease/oil. I called it to the manager's attention. He looked at the mat and said "totally unacceptable " and is cleaning it.
I'm satisfied.

We have been customers with Meineke for almost 10 years now and have always been very happy with the service and their professionalism. They always look for the best discount for us and the rewards program is excellent too.

I was treated very promptly with my issue. Very professional and it didn't take long for them to install my breaks. I will return if I have anymore vehicle issues.

This is the greatest Car Care Center I have been in my adult life, I won't be taking my vehicle anywhere else. Jason at the front treats you like family and the mechanics are professional and timely. Thank you very much!

I've been going to them for over four years and they have serviced all my vehicles. Great service, from the staff in the front to the mechanics in the back! They are what keeps me coming back and I highly recommend this business to everyone!

The staff at Meineke are professional, polite, and courteous. The store is clean and tidy; in addition, there are cold refreshments. After your service is completed, you will receive a printout with any recommended services that are needed for your vehicle. Furthermore, there are several payment options available, as well as occasional discounts and rewards. I highly recommend taking your vehicle here!

Extremely impressed with their customer service, especially with only two mechanic on duty. Really liked receiving text to click on the site for updates. Very impressed with I really service.

Job was done in a timely manner and done well... pleasant staff and also pleasant waiting area. Hav
always been pleased with Meineke experiences. They did state jnspection and passed it, but mentioned that I will need tires in the future. The man at the desk was
pleasant and knowledgeable.

Very friendly and knowledgeable people. I have never had a problem with them. They are pricey but I will keep using them because they are quick, friendly, knowledgeable.

Exceptional customer service. The work was done timely and met my expecations. I am glad I found this place. Much better service than other places/companies in Clayton.

My experience is always great at Meinke. The staff always provides great and timely service. With inflation prices all over, Meineke has maintained reasonable prices.

Great service and they came through in a clutch would recommended anybody Going back for some future work you guys are great. Appreciate you. The Meineke in Clayton on 70